Devolutions outage history and incident timeline

Degraded performance on Devolutions Cloud

Started August 19, 2026 at 3:52 PM UTC 2h 37m

IssuesMinor incident

Affected components

AustraliaFranceCanadaUSCloud (formerly known as Hub Personal)

August 19, 2026 at 3:52 PM UTCidentified
The issue has been identified and a fix is being implemented.
August 19, 2026 at 4:59 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
August 19, 2026 at 6:29 PM UTCresolved
This incident has been resolved.

Elevated 500 errors and slower performance

Started July 22, 2026 at 12:29 PM UTC 4h 51m

IssuesMinor incident

Affected components

AustraliaFranceCanadaUSCloud (formerly known as Hub Personal)

July 22, 2026 at 12:29 PM UTCidentified
The issue has been identified and a fix is being implemented.
July 22, 2026 at 5:02 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
July 22, 2026 at 5:20 PM UTCresolved
This incident has been resolved.

Elevated error rates with Entra ID authentication on Devolutions Cloud

Started July 14, 2026 at 7:55 AM UTC 7h 12m

IssuesMinor incident

Affected components

AustraliaFranceCanadaUSCloud (formerly known as Hub Personal)

July 14, 2026 at 7:55 AM UTCinvestigating
We are currently investigating this issue.
July 14, 2026 at 9:21 AM UTCidentified
The issue has been identified and a fix is being implemented.
July 14, 2026 at 1:16 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
July 14, 2026 at 3:06 PM UTCresolved
The incident has been resolved. If you are using the encryption service, you may need to restart it if you still encounter errors.

[SMS MFA] Notifications not delivered to Slovenia

Started June 29, 2026 at 2:17 PM UTC 1d 4h

IssuesMinor incident

Affected components

Authentication

June 29, 2026 at 2:17 PM UTCidentified
We've identified a delivery issue affecting SMS-based MFA codes for users in Slovenia. Users in other regions are unaffected, and other multi-factor authentication methods remain available.
June 30, 2026 at 6:21 PM UTCresolved
This incident has been resolved.

SMS MFA unavailable

Started June 28, 2026 at 2:03 PM UTC 55m

OutageMajor incident

Affected components

Authentication

June 28, 2026 at 2:03 PM UTCidentified
We've identified the issue affecting SMS-based MFA and are working with the affected third-party provider to restore service. Other multi-factor authentication methods remain available.
June 28, 2026 at 2:36 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
June 28, 2026 at 2:58 PM UTCresolved
This incident has been resolved.

PAM Services are partially degraded

Started April 17, 2026 at 5:14 PM UTC 3h 5m

OutageMajor incident

Affected components

France

April 17, 2026 at 5:14 PM UTCidentified
The workaround is to restart the PAM Services, for example via a cron job.
April 17, 2026 at 6:16 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
April 17, 2026 at 8:19 PM UTCresolved
This incident has been resolved.

Forum is currently unavailable

Started March 31, 2026 at 12:06 PM UTC 3h 10m

OutageMajor incident

Affected components

Forum

March 31, 2026 at 12:06 PM UTCinvestigating
We are currently investigating this issue.
March 31, 2026 at 12:18 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
March 31, 2026 at 3:16 PM UTCresolved
This incident has been resolved.

Store and Licenses service outage

Started March 11, 2026 at 2:44 PM UTC 19m

OutageCritical incident

Affected components

LicensesStore

March 11, 2026 at 2:44 PM UTCinvestigating
We are currently investigating this issue.
March 11, 2026 at 2:56 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
March 11, 2026 at 3:03 PM UTCresolved
This incident has been resolved.

Intermittent connection issues to login.devolutions.com

Started March 1, 2026 at 2:45 PM UTC 1h 12m

IssuesMinor incident

Affected components

Authentication

March 1, 2026 at 2:45 PM UTCinvestigating
We are investigating the issue. In the meantime, you can refresh to try to login again.
March 1, 2026 at 2:57 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
March 1, 2026 at 3:57 PM UTCresolved
This incident has been resolved.

Hub Business creation outage

Started February 4, 2026 at 6:28 PM UTC 19m

IssuesMinor incident

Affected components

AustraliaFranceCanadaUS

February 4, 2026 at 6:28 PM UTCidentified
A third-party DNS provider issue is currently preventing the creation of new Hub Business.
February 4, 2026 at 6:41 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
February 4, 2026 at 6:47 PM UTCresolved
This incident has been resolved.

Partial outage on the website

Started February 3, 2026 at 7:15 PM UTC 1h 9m

OutageMajor incident

Affected components

Corporate websites

February 3, 2026 at 7:15 PM UTCinvestigating
We are currently investigating this issue.
February 3, 2026 at 7:55 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
February 3, 2026 at 8:24 PM UTCresolved
This incident has been resolved.

Licensing and store are currently unavailable

Started February 3, 2026 at 3:30 PM UTC 1h 47m

OutageCritical incident

Affected components

LicensesStore

February 3, 2026 at 3:30 PM UTCinvestigating
We are currently investigating this issue.
February 3, 2026 at 3:54 PM UTCinvestigating
We are continuing to investigate this issue.
February 3, 2026 at 4:07 PM UTCinvestigating
The store is back online.
February 3, 2026 at 5:17 PM UTCresolved
This incident has been resolved.

Portal is currently unavailable

Started January 7, 2026 at 4:20 PM UTC 31m

OutageCritical incident

Affected components

Portal

January 7, 2026 at 4:20 PM UTCinvestigating
We are currently investigating this issue.
January 7, 2026 at 4:38 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
January 7, 2026 at 4:51 PM UTCresolved
This incident has been resolved.

Elevated errors on Hub Business (France/EU)

Started December 9, 2025 at 8:03 PM UTC 1h 17m

IssuesMinor incident

Affected components

France

December 9, 2025 at 8:03 PM UTCinvestigating
We are currently investigating this issue.
December 9, 2025 at 8:35 PM UTCmonitoring
The issue is no longer occurring. We will continue to monitor the situation.
December 9, 2025 at 9:20 PM UTCresolved
This incident has been resolved.

Degraded performance on our authentication service

Started November 18, 2025 at 7:32 PM UTC 59m

IssuesMinor incident

Affected components

Authentication

November 18, 2025 at 7:32 PM UTCinvestigating
We are currently investigating this issue.
November 18, 2025 at 8:13 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
November 18, 2025 at 8:32 PM UTCresolved
This incident has been resolved.

Cloudflare global network incident

Started November 18, 2025 at 12:47 PM UTC 4h 12m

OutageMajor incident

Affected components

LicensesForumAustraliaFranceCanadaUSCloud (formerly known as Hub Personal)StoreCorporate websitesAuthenticationBlogNotificationsPortalHelpService Desk

November 18, 2025 at 12:47 PM UTCidentified
Cloudflare is experiencing a global network incident (started 11:48 UTC, Nov 18) that may cause intermittent 500 errors when accessing our services. Our team is actively monitoring the situation and Cloudflare's resolution progress. Track updates: https://www.cloudflarestatus.com/ We apologize for any disruption and will update you as soon as the issue is resolved. Thank you for your patience.
November 18, 2025 at 1:59 PM UTCidentified
We are continuing to work on a fix for this issue.
November 18, 2025 at 2:30 PM UTCidentified
We are implementing a mitigation and services are beginning to come back online. We will continue to monitor the situation and provide updates.
November 18, 2025 at 2:49 PM UTCmonitoring
Cloudflare has implemented a fix and all services are now available. We are actively monitoring to ensure everything remains stable.
November 18, 2025 at 5:00 PM UTCresolved
This incident has been resolved.

Unable to Create Hub Business

Started October 29, 2025 at 12:27 PM UTC 29m

IssuesMinor incident

Affected components

AustraliaFranceCanadaUS

October 29, 2025 at 12:27 PM UTCinvestigating
We are currently investigating this issue.
October 29, 2025 at 12:56 PM UTCresolved
This incident has been resolved.

Degraded performance on Hub Business France

Started October 8, 2025 at 4:08 PM UTC 23m

IssuesMinor incident

Affected components

France

October 8, 2025 at 4:08 PM UTCinvestigating
We are currently investigating this issue.
October 8, 2025 at 4:27 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
October 8, 2025 at 4:31 PM UTCresolved
This incident has been resolved.

Degraded performance on Hub Business and Hub Personal

Started October 7, 2025 at 1:54 PM UTC 3h 50m

IssuesMinor incident

Affected components

AustraliaFranceCanadaUSCloud (formerly known as Hub Personal)

October 7, 2025 at 1:54 PM UTCinvestigating
We are currently investigating this issue.
October 7, 2025 at 2:17 PM UTCinvestigating
We are continuing to investigate this issue.
October 7, 2025 at 3:11 PM UTCidentified
The issue has been identified and a fix is being implemented.
October 7, 2025 at 3:50 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
October 7, 2025 at 5:44 PM UTCresolved
This incident has been resolved.

Partial outage on Devolutions Hub

Started October 5, 2025 at 3:03 AM UTC 40m

OutageMajor incident

Affected components

October 5, 2025 at 3:03 AM UTCinvestigating
We are currently investigating this issue.
October 5, 2025 at 3:31 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
October 5, 2025 at 3:43 AM UTCresolved
This incident has been resolved.