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    Devolutions outage history

    55 recorded Devolutions incidents since February 2021, with official updates, affected components, duration and resolution information.

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    Degraded performance on Devolutions Cloud

    Started August 19, 2026 at 3:52 PM UTC · 2h 37m

    IssuesMinor incident
    Affected components
    AustraliaFranceCanadaUSCloud (formerly known as Hub Personal)
    1. August 19, 2026 at 3:52 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. August 19, 2026 at 4:59 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. August 19, 2026 at 6:29 PM UTCresolved

      This incident has been resolved.

    Elevated 500 errors and slower performance

    Started July 22, 2026 at 12:29 PM UTC · 4h 51m

    IssuesMinor incident
    Affected components
    AustraliaFranceCanadaUSCloud (formerly known as Hub Personal)
    1. July 22, 2026 at 12:29 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. July 22, 2026 at 5:02 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. July 22, 2026 at 5:20 PM UTCresolved

      This incident has been resolved.

    Elevated error rates with Entra ID authentication on Devolutions Cloud

    Started July 14, 2026 at 7:55 AM UTC · 7h 12m

    IssuesMinor incident
    Affected components
    AustraliaFranceCanadaUSCloud (formerly known as Hub Personal)
    1. July 14, 2026 at 7:55 AM UTCinvestigating

      We are currently investigating this issue.

    2. July 14, 2026 at 9:21 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. July 14, 2026 at 1:16 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. July 14, 2026 at 3:06 PM UTCresolved

      The incident has been resolved. If you are using the encryption service, you may need to restart it if you still encounter errors.

    [SMS MFA] Notifications not delivered to Slovenia

    Started June 29, 2026 at 2:17 PM UTC · 1d 4h

    IssuesMinor incident
    Affected components
    Authentication
    1. June 29, 2026 at 2:17 PM UTCidentified

      We've identified a delivery issue affecting SMS-based MFA codes for users in Slovenia. Users in other regions are unaffected, and other multi-factor authentication methods remain available.

    2. June 30, 2026 at 6:21 PM UTCresolved

      This incident has been resolved.

    SMS MFA unavailable

    Started June 28, 2026 at 2:03 PM UTC · 55m

    OutageMajor incident
    Affected components
    Authentication
    1. June 28, 2026 at 2:03 PM UTCidentified

      We've identified the issue affecting SMS-based MFA and are working with the affected third-party provider to restore service. Other multi-factor authentication methods remain available.

    2. June 28, 2026 at 2:36 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. June 28, 2026 at 2:58 PM UTCresolved

      This incident has been resolved.

    PAM Services are partially degraded

    Started April 17, 2026 at 5:14 PM UTC · 3h 5m

    OutageMajor incident
    Affected components
    France
    1. April 17, 2026 at 5:14 PM UTCidentified

      The workaround is to restart the PAM Services, for example via a cron job.

    2. April 17, 2026 at 6:16 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. April 17, 2026 at 8:19 PM UTCresolved

      This incident has been resolved.

    Forum is currently unavailable

    Started March 31, 2026 at 12:06 PM UTC · 3h 10m

    OutageMajor incident
    Affected components
    Forum
    1. March 31, 2026 at 12:06 PM UTCinvestigating

      We are currently investigating this issue.

    2. March 31, 2026 at 12:18 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. March 31, 2026 at 3:16 PM UTCresolved

      This incident has been resolved.

    Store and Licenses service outage

    Started March 11, 2026 at 2:44 PM UTC · 19m

    OutageCritical incident
    Affected components
    LicensesStore
    1. March 11, 2026 at 2:44 PM UTCinvestigating

      We are currently investigating this issue.

    2. March 11, 2026 at 2:56 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. March 11, 2026 at 3:03 PM UTCresolved

      This incident has been resolved.

    Intermittent connection issues to login.devolutions.com

    Started March 1, 2026 at 2:45 PM UTC · 1h 12m

    IssuesMinor incident
    Affected components
    Authentication
    1. March 1, 2026 at 2:45 PM UTCinvestigating

      We are investigating the issue. In the meantime, you can refresh to try to login again.

    2. March 1, 2026 at 2:57 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. March 1, 2026 at 3:57 PM UTCresolved

      This incident has been resolved.

    Hub Business creation outage

    Started February 4, 2026 at 6:28 PM UTC · 19m

    IssuesMinor incident
    Affected components
    AustraliaFranceCanadaUS
    1. February 4, 2026 at 6:28 PM UTCidentified

      A third-party DNS provider issue is currently preventing the creation of new Hub Business.

    2. February 4, 2026 at 6:41 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. February 4, 2026 at 6:47 PM UTCresolved

      This incident has been resolved.

    Partial outage on the website

    Started February 3, 2026 at 7:15 PM UTC · 1h 9m

    OutageMajor incident
    Affected components
    Corporate websites
    1. February 3, 2026 at 7:15 PM UTCinvestigating

      We are currently investigating this issue.

    2. February 3, 2026 at 7:55 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. February 3, 2026 at 8:24 PM UTCresolved

      This incident has been resolved.

    Licensing and store are currently unavailable

    Started February 3, 2026 at 3:30 PM UTC · 1h 47m

    OutageCritical incident
    Affected components
    LicensesStore
    1. February 3, 2026 at 3:30 PM UTCinvestigating

      We are currently investigating this issue.

    2. February 3, 2026 at 3:54 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. February 3, 2026 at 4:07 PM UTCinvestigating

      The store is back online.

    4. February 3, 2026 at 5:17 PM UTCresolved

      This incident has been resolved.

    Portal is currently unavailable

    Started January 7, 2026 at 4:20 PM UTC · 31m

    OutageCritical incident
    Affected components
    Portal
    1. January 7, 2026 at 4:20 PM UTCinvestigating

      We are currently investigating this issue.

    2. January 7, 2026 at 4:38 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. January 7, 2026 at 4:51 PM UTCresolved

      This incident has been resolved.

    Elevated errors on Hub Business (France/EU)

    Started December 9, 2025 at 8:03 PM UTC · 1h 17m

    IssuesMinor incident
    Affected components
    France
    1. December 9, 2025 at 8:03 PM UTCinvestigating

      We are currently investigating this issue.

    2. December 9, 2025 at 8:35 PM UTCmonitoring

      The issue is no longer occurring. We will continue to monitor the situation.

    3. December 9, 2025 at 9:20 PM UTCresolved

      This incident has been resolved.

    Degraded performance on our authentication service

    Started November 18, 2025 at 7:32 PM UTC · 59m

    IssuesMinor incident
    Affected components
    Authentication
    1. November 18, 2025 at 7:32 PM UTCinvestigating

      We are currently investigating this issue.

    2. November 18, 2025 at 8:13 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. November 18, 2025 at 8:32 PM UTCresolved

      This incident has been resolved.

    Cloudflare global network incident

    Started November 18, 2025 at 12:47 PM UTC · 4h 12m

    OutageMajor incident
    Affected components
    LicensesForumAustraliaFranceCanadaUSCloud (formerly known as Hub Personal)StoreCorporate websitesAuthenticationBlogNotificationsPortalHelpService Desk
    1. November 18, 2025 at 12:47 PM UTCidentified

      Cloudflare is experiencing a global network incident (started 11:48 UTC, Nov 18) that may cause intermittent 500 errors when accessing our services. Our team is actively monitoring the situation and Cloudflare's resolution progress. Track updates: https://www.cloudflarestatus.com/ We apologize for any disruption and will update you as soon as the issue is resolved. Thank you for your patience.

    2. November 18, 2025 at 1:59 PM UTCidentified

      We are continuing to work on a fix for this issue.

    3. November 18, 2025 at 2:30 PM UTCidentified

      We are implementing a mitigation and services are beginning to come back online. We will continue to monitor the situation and provide updates.

    4. November 18, 2025 at 2:49 PM UTCmonitoring

      Cloudflare has implemented a fix and all services are now available. We are actively monitoring to ensure everything remains stable.

    5. November 18, 2025 at 5:00 PM UTCresolved

      This incident has been resolved.

    Unable to Create Hub Business

    Started October 29, 2025 at 12:27 PM UTC · 29m

    IssuesMinor incident
    Affected components
    AustraliaFranceCanadaUS
    1. October 29, 2025 at 12:27 PM UTCinvestigating

      We are currently investigating this issue.

    2. October 29, 2025 at 12:56 PM UTCresolved

      This incident has been resolved.

    Degraded performance on Hub Business France

    Started October 8, 2025 at 4:08 PM UTC · 23m

    IssuesMinor incident
    Affected components
    France
    1. October 8, 2025 at 4:08 PM UTCinvestigating

      We are currently investigating this issue.

    2. October 8, 2025 at 4:27 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. October 8, 2025 at 4:31 PM UTCresolved

      This incident has been resolved.

    Degraded performance on Hub Business and Hub Personal

    Started October 7, 2025 at 1:54 PM UTC · 3h 50m

    IssuesMinor incident
    Affected components
    AustraliaFranceCanadaUSCloud (formerly known as Hub Personal)
    1. October 7, 2025 at 1:54 PM UTCinvestigating

      We are currently investigating this issue.

    2. October 7, 2025 at 2:17 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. October 7, 2025 at 3:11 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    4. October 7, 2025 at 3:50 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. October 7, 2025 at 5:44 PM UTCresolved

      This incident has been resolved.

    Partial outage on Devolutions Hub

    Started October 5, 2025 at 3:03 AM UTC · 40m

    OutageMajor incident
    Affected components
    US
    1. October 5, 2025 at 3:03 AM UTCinvestigating

      We are currently investigating this issue.

    2. October 5, 2025 at 3:31 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. October 5, 2025 at 3:43 AM UTCresolved

      This incident has been resolved.