Digicert outage history

We are currently experiencing a technical problem with our CertCentral EU system and are working to resolve the issue as quickly as possible. While we work to restore access to our CertCentral EU , you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – CertCentral EU 現在、 CertCentral EU はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

The issue has been identified and a fix is being implemented.

This incident has been resolved.

We are investigating this issue with Ascertia for a resolution.

We are aware of an ongoing issue related to the Go Sign Mobile application, which is required to approve qualified signatures. The fix which was applied on 5th Oct 2026 had to be reverted due to a subsequent error during signing. At present, Go>Sign mobile Android users encounter an error in their app during authorization. We continue to work with our 3rd party service provider to identify and resolve the issue at the earliest.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Following a recent security update, Go>Sign Mobile Application users are required to register their device again. Some users may experience delays in receiving the SMS OTP due to automated security controls temporarily blocking certain phone numbers. These temporary blocks typically clear within 15–30 minutes. If you do not receive the OTP, please wait one hour and try registering again once. We are tracking this issue under Case# 05155641 We apologize for any inconvenience this may cause you. DigiCert Support

This incident has been resolved.

We have identified an issue with the UI access of IOT manager on both DC1 NL and CH instances and are working with the Engineering team to fix the same ASAP

A Fix has been implemented and the UI access of IOT manager on both DC1 NL and CH instances are now accessible.

The issue has been resolved

We are aware of an ongoing issue related to the Go Sign Mobile application, which is required to approve qualified signatures. After a recent update of the Go Sign Mobile application users have been logged out of the application and need to re-register. Please contact your administrator or DigiCert One Support at [email protected] if you are affected by this issue in order to get assistance with the re-registration. We are actively working to get this issue resolved.

This incident has been resolved.

We are currently experiencing a technical problem with our CIS Service system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05135016 While we work to restore access to our CIS Service, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – CIS Service 現在、 CIS Service はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 05135016 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

We are continuing to investigate this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing a technical issue affecting our chat and email support channels . Our third-party service provider is actively working to resolve the issue as quickly as possible. While we work to restore normal service, you can also contact us through: Telephone: Call us Chat: Chat with us Email: Message us Please note that responses through chat and email may be delayed while we work to resolve this issue. We apologize for any inconvenience and appreciate your patience. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – DigiCert Alert 現在、 chats and emails via 3rd party service provider はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

This incident has been resolved.

We are investigating an issue affecting a Certificate Revocation List (CRL) associated with the DigiCert G5 TLS RSA4096 SHA384 2021 CA1. Some customers performing strict certificate revocation checks may experience certificate validation or connection failures. Our engineering teams are actively investigating and working to restore normal service. We will provide further updates as they become available.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing a technical problem with our ADSS Service system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05127527 Individual signer users are currently unable to sign documents or authorize signing requests using the Go>Sign app. This issue also affects SigningHub and other third-party applications. While we work to restore access to our ADSS service, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – ADSS 現在、 ADSS Service はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 05127527 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

A fix has been implemented and we are monitoring the results.

We are continuing to monitor for any further issues.

This incident has been resolved.

We are currently investigating an issue affecting our payment gateway service. Transactions using newly added cards are currently failing, while transactions using existing cards may experience intermittent failures.

Based on our analysis we found that all the legitimate transactions are going through fine and the errors were due to genuine failures.

We are continuing to investigate this issue.

We are currently experiencing a technical problem with our DigiCert Support Email System and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05116620 While we work to restore access to our DigiCert Support Email System , you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – DigiCert Alert 現在、 DigiCert Support Email System はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 05116620 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

The issue has been identified and a fix is being implemented.

This incident has been resolved.

We are currently experiencing a technical problem with our CertCentral Services system and are working to resolve the issue as quickly as possible. While we work to restore access to our CertCentral, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – DigiCert CertCentral Service 現在、 CertCentral Services はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing a technical problem with our CertCentral EU Account Portal system and are working to resolve the issue as quickly as possible. While we work to restore access to our CertCentral EU Account Portal, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – DigiCert Alert - CertCentral EU Intermittent Failure to Submit Certificate Requests 現在、 CertCentral EU Account Portal はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing a technical problem with our DigiCert One Trust Life Cycle Manager (TLM) and are working with the vendor to resolve the issue as quickly as possible. While we work to restore access to our DigiCert One Trust Life Cycle Manager (TLM), you can contact us through: Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – 現在、電話のシステムに問題が発生しております. 現在、 テクニカルサポート/認証サポートの電話システムDigiCert One Trust Life Cycle Manager (TLM) はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートサポート

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing a technical problem with our CertCentral Issuance system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05069088 While we work to restore access to our CertCentral Issuance, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – CertCentral Issuance 現在、 CertCentral Issuance はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

We are continuing to investigate this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing a technical problem with our MPIC Agents system and are working to resolve the issue as quickly as possible. While we work to restore access to our MPIC Agents, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – MPIC Agents 現在、 MPIC Agents はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

DigiCert/QuoVadis Alert We are currently experiencing a technical problem with our Quovodis CRL system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05058125 Telephone: +41 71 228 98 98 Email: [email protected] We apologize for any inconvenience this may cause you. DigiCert/QuoVadis Support

DigiCert/QuoVadis Alert We are currently experiencing a technical problem with our QuoVadis CRL system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05058125 Telephone: +41 71 228 98 98 Email: [email protected] We apologize for any inconvenience this may cause you. DigiCert/QuoVadis Support

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing a technical problem with our CertCentral system and are working to resolve the issue as quickly as possible. While we work to restore access to our CertCentral, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – CertCentral 現在、 CertCentral はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

We are continuing to investigate this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing a technical problem with potential OCSP/CRL degradation in Mumbai, IN and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05028250 While we work to confirm OCSP/CRL services in Mumbai, IN , you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – DigiCert Alert - Regional OCSP/CRL Degradation - Mumbai, IN 現在、 OCSP/CRL degradation in Mumbai, IN はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 05028250 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

We are continuing to investigate this issue.

This incident has been resolved.

We are currently experiencing a technical problem with our AI Chatbot system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04990388 While we work to restore access to our AI Chatbot, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – AI Chatbot 現在、 AI Chatbot はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 04990388 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

A fix has been implemented and we are monitoring the results.

This incident has been resolved.