Dnsimple outage history

Our hosting provider is performing emergency platform-wide maintenance that requires rolling restarts of its servers in all regions. As a result, the sandbox web application may be intermittently unavailable or slow to respond. Each restart is expected to cause roughly 15–20 minutes of downtime, and more than one interruption may occur while the rollout continues. Production environments are not affected. No action is needed on your part. If a request fails, please retry after a few minutes. Data in the sandbox is not expected to be lost. We are tracking the provider’s progress and will post an update when maintenance is complete and the sandbox is stable.

The hosting provider’s maintenance is complete and the sandbox web application is available. We are monitoring for further issues. If you still see errors, please contact support.

This incident is resolved now, no system should be affected.

Our Warsaw EU region is experiencing local network issues. We are investigating the issue. The only impact on our service is slightly higher latency in the region, as traffic is routed to our nearby regions in Europe.

The issue was resolved upstream, and the Warsaw region has been stable.

We are currently investigating this issue.

We are continuing to investigate this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

All systems are operating normally, and we are investigating root cause.

This incident has been resolved.

We are investigating intermittent network failures in SYD/TKO region. Record updates are affected in TKO and SYD and affected regional records may not respond and all other traffic will be rerouted to other regions.

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are investigating intermittent network failures in the Sydney region.

We are continuing to investigate this issue.

A fix has been implemented and we are monitoring the results.

We are continuing to monitor for any further issues.

This incident has been resolved.

We are investigating an issue reaching dnsimple.com We will provide an update shortly Thank you for your patience and understanding.

We are continuing to investigate this issue.

We've identified the issue and are continuing to mitigate the impact

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

Zones updates already normalised. We are currently showing delays in notifications and Secondary DNS updates

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are investigating intermittent network failures in FRA (Frankfurt) region.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Starting at 08:35 UTC, we are experiencing intermittent DNS resolution issues affecting a subset of ALIAS records that point to hostnames within the same zone. Earlier today, we began rolling out improvements to our alias resolution handling. During the deployment, a bug was introduced that manifests when an ALIAS record targets a name inside its own zone. Because the updated logic is not yet fully deployed across all authoritative nameservers, affected records may resolve inconsistently depending on which nameserver handles the query. This is resulting in sporadic resolution degradation for impacted ALIAS records. We have identified the issue and are currently rolling back the changes across the affected authoritative nameservers. We are actively monitoring resolution behavior as the rollback progresses. We will provide further updates once the rollback is fully complete and resolution behavior has stabilized. We apologize for the disruption and appreciate your patience.

The rollback has completed, and DNS resolution has returned to normal behavior. We will be making follow-up improvements to alias-resolution handling, including additional safeguards and testing to prevent recurrence.

We are currently investigating an issue affecting our infrastructure that is causing some applications to restart unexpectedly. As a result, customers may experience intermittent disruptions or degraded performance across our systems. Our team is actively working to stabilize the situation and restore normal operation as quickly as possible. We’ll continue to share updates here as we learn more. Thank you for your patience.

We are running restores to bring back services online

The issue has been identified and a fix is being implemented.

Our initial attempts to restore our cluster has failed. We are working on bringing the services up in a fresh cluster. Thank you for your patience

We are still working diligently to restore service in our new production orchestration cluster. We will continue to provide updates as the status changes.

We've started restoring backend services. We expect to have services restored shortly!!

Restores are completing and we will be bringing DNS services back online soon.

Nameservers are currently recovering, and we are bringing other services online.

We've restored half of our infrastructure, and are presently restoring services for the other half.

We've restored most customer facing services. We are still actively restoring the Sandbox API and other internal services. Thanks.

Production services are back online. We are monitoring their state and continuing to work on the Sandbox API and other services.

All systems are currently operational and the team is continuing to monitor while we investigate.

This incident has been resolved.

We are currently investigating this issue.

We have identified the cause of the issue and zone deployments are working normally.

This incident has been resolved.

We are investigating intermittent network failures in AMS region.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are observing degraded performance at our cache edge nodes, which may impact request latency for some users. Our team is actively investigating the cause and working to mitigate the issue.

Cache edge performance has been stable for some time, and we have seen no further issues. We keep monitoring the situation

This incident has been resolved.

We are currently seeing elevated error rates for our zone inspection service, this affected the following services: - Let's Encrypt SSL Certificate issuance is affected. We cannot issue or auto-renew Let's Encrypt SSL certificate at this moment. - Display domain resolution is affected. Our UI will not be able to display the current name servers. Domain registration and DNS resolution is not affected.

This incident has been resolved.

We are observing degraded performance at our cache edge nodes, which may impact request latency for some users. Our team is actively investigating the cause and working to mitigate the issue.

We have identified the cause as an issue with a downstream infrastructure provider. Mitigation steps have been applied to stabilize our cache edge nodes, and we are closely monitoring the system while awaiting confirmation that the provider has fully recovered.

Cache edge performance has been stable for some time, and we have seen no further issues. The incident is now closed.

We're receiving reports of DNS resolution issues and we are investigating. If you're experiencing these issues yourself, please email [email protected].

We have identified the source of the issue, and we have implemented performance optimization measures to ensure stability and service continuity. We will continue to monitor the network and update this page with the latest information as we continue to monitor for network conditions to return to normal. Thank you for your patience and understanding.

A fix has been implemented and we are monitoring the results.

This network issue has been resolved fully. If you have any further issues please let us know by emailing [email protected]

We are currently investigating an intermittent resolution issue in some DC.

We applied a fix and the servers are recovering. We will be monitoring closely and report if the issue persists.

We are continuing to monitor for any further issues.

This incident has been resolved.