Database connection issues
Pending
- identified
The issue has been identified and services will be operational shortly
- resolved
This incident has been resolved.
5 recorded Dochub incidents since July 2021, with official updates, affected components, duration and resolution information.
The issue has been identified and services will be operational shortly
This incident has been resolved.
Cloudflare, our DNS provider had service degradation over several regions including Europe and America which resulted in DocHub being unaccessible for approximately 45 minutes
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating issues with DocHub failing to load new imported documents.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some users in the European region were impacted DocHub may have been slow or unavailable. Resolution: users may need to clear browser's cache.