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    Docraptor outage history

    50 recorded Docraptor incidents since February 2022, with official updates, affected components, duration and resolution information.

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    Investigating Alerts

    Started March 8, 2026 at 12:34 PM UTC · 20m

    Pending
    Affected components
    Service
    1. March 8, 2026 at 12:34 PM UTCinvestigating

      Our monitoring has alerted us to a potential issue. We are currently investigating and will update this status as we learn more.

    2. March 8, 2026 at 12:54 PM UTCresolved

      This incident has been resolved.

    Investigating Alerts

    Started January 21, 2026 at 4:34 AM UTC · 9m

    Pending
    Affected components
    Service
    1. January 21, 2026 at 4:34 AM UTCinvestigating

      Our monitoring has alerted us to a potential issue. We are currently investigating and will update this status as we learn more.

    2. January 21, 2026 at 4:43 AM UTCresolved

      This incident has been resolved.

    Investigating Alerts

    Started January 19, 2026 at 8:56 PM UTC · 16m

    Pending
    Affected components
    Service
    1. January 19, 2026 at 8:56 PM UTCinvestigating

      Our monitoring has alerted us to a potential issue. We are currently investigating and will update this status as we learn more.

    2. January 19, 2026 at 9:12 PM UTCresolved

      This incident has been resolved.

    Investigating Alerts

    Started January 19, 2026 at 1:44 PM UTC · 4m

    Pending
    Affected components
    Service
    1. January 19, 2026 at 1:44 PM UTCinvestigating

      Our monitoring has alerted us to a potential issue. We are currently investigating and will update this status as we learn more.

    2. January 19, 2026 at 1:48 PM UTCresolved

      This incident has been resolved.

    Investigating Alerts

    Started January 19, 2026 at 1:07 AM UTC · 10m

    Pending
    Affected components
    Service
    1. January 19, 2026 at 1:07 AM UTCinvestigating

      Our monitoring has alerted us to a potential issue. We are currently investigating and will update this status as we learn more.

    2. January 19, 2026 at 1:17 AM UTCresolved

      This incident has been resolved.

    Investigating Alerts

    Started January 18, 2026 at 12:58 AM UTC · 53m

    Pending
    Affected components
    Service
    1. January 18, 2026 at 12:58 AM UTCinvestigating

      Our monitoring has alerted us to a potential issue. We are currently investigating and will update this status as we learn more.

    2. January 18, 2026 at 1:50 AM UTCresolved

      This incident has been resolved.

    Investigating Alerts

    Started January 15, 2026 at 12:35 AM UTC · 49m

    Pending
    Affected components
    Service
    1. January 15, 2026 at 12:35 AM UTCinvestigating

      Our monitoring has alerted us to a potential issue. We are currently investigating and will update this status as we learn more.

    2. January 15, 2026 at 1:24 AM UTCresolved

      This incident has been resolved.

    Investigating Alerts

    Started January 12, 2026 at 3:37 PM UTC · 42m

    Pending
    Affected components
    Service
    1. January 12, 2026 at 3:37 PM UTCinvestigating

      Our monitoring has alerted us to a potential issue. We are currently investigating and will update this status as we learn more.

    2. January 12, 2026 at 4:19 PM UTCresolved

      This incident has been resolved.

    Investigating Alerts

    Started November 13, 2025 at 4:34 AM UTC · 8m

    Pending
    Affected components
    Service
    1. November 13, 2025 at 4:34 AM UTCinvestigating

      Our monitoring has alerted us to a potential issue. We are currently investigating and will update this status as we learn more.

    2. November 13, 2025 at 4:41 AM UTCresolved

      This incident has been resolved.

    Investigating Alerts

    Started November 11, 2025 at 6:11 PM UTC · 24m

    Pending
    Affected components
    Service
    1. November 11, 2025 at 6:11 PM UTCinvestigating

      Our monitoring has alerted us to a potential issue. We are currently investigating and will update this status as we learn more.

    2. November 11, 2025 at 6:35 PM UTCresolved

      This incident has been resolved.

    Investigating Alerts

    Started November 11, 2025 at 12:45 PM UTC · 1h 4m

    Pending
    Affected components
    Service
    1. November 11, 2025 at 12:45 PM UTCinvestigating

      Our monitoring has alerted us to a potential issue. We are currently investigating and will update this status as we learn more.

    2. November 11, 2025 at 1:49 PM UTCresolved

      This incident has been resolved.

    Investigating Alerts

    Started October 20, 2025 at 8:22 AM UTC · 40m

    Pending
    Affected components
    Service
    1. October 20, 2025 at 8:22 AM UTCinvestigating

      Our monitoring has alerted us to a potential issue. We are currently investigating and will update this status as we learn more.

    2. October 20, 2025 at 9:02 AM UTCresolved

      This incident has been resolved.

    Investigating Alerts

    Started February 2, 2025 at 4:35 PM UTC · 5m

    Pending
    Affected components
    Service
    1. February 2, 2025 at 4:35 PM UTCinvestigating

      Our monitoring has alerted us to a potential issue. We are currently investigating and will update this status as we learn more.

    2. February 2, 2025 at 4:40 PM UTCresolved

      This incident has been resolved.

    Investigating Alerts

    Started January 1, 2025 at 8:15 AM UTC · 53m

    OutageMajor incident
    Affected components
    Service
    1. January 1, 2025 at 8:15 AM UTCinvestigating

      Our monitoring has alerted us to a potential issue. We are currently investigating and will update this status as we learn more.

    2. January 1, 2025 at 9:08 AM UTCresolved

      Our billing platform had an issue causing some users to see an "Over document limit" error. This has been resolved.

    Investigating Alerts

    Started July 4, 2024 at 9:19 PM UTC · 5m

    Pending
    Affected components
    Service
    1. July 4, 2024 at 9:19 PM UTCinvestigating

      Our monitoring has alerted us to a potential issue. We are currently investigating and will update this status as we learn more.

    2. July 4, 2024 at 9:24 PM UTCresolved

      This incident has been resolved.

    Investigating Alerts

    Started May 23, 2024 at 3:58 PM UTC · 24m

    Pending
    Affected components
    Service
    1. May 23, 2024 at 3:58 PM UTCinvestigating

      Our monitoring has alerted us to a potential issue. We are currently investigating and will update this status as we learn more.

    2. May 23, 2024 at 4:22 PM UTCresolved

      This incident has been resolved.

    Primary Database Failover

    Started December 15, 2023 at 4:18 AM UTC · 0m

    Pending
    Affected components
    Service
    1. December 15, 2023 at 4:18 AM UTCresolved

      A few minutes ago, we were forced to switch from our primary to our standby database. No data was lost, but document production was affected for approximately 75 seconds. The secondary database took over just like it supposed to, and all systems are running normally now. We work hard to make sure that Doc Raptor outages are extremely rare and as brief as possible, and are sorry, if this impacted you.

    Investigating Alerts

    Started December 11, 2023 at 8:44 AM UTC · 1h 15m

    Pending
    Affected components
    Service
    1. December 11, 2023 at 8:44 AM UTCinvestigating

      Our monitoring has alerted us to a potential issue. We are currently investigating and will update this status as we learn more.

    2. December 11, 2023 at 9:59 AM UTCresolved

      This incident has been resolved.

    Investigating Alerts

    Started October 11, 2023 at 12:52 PM UTC · 41m

    Pending
    Affected components
    Service
    1. October 11, 2023 at 12:52 PM UTCinvestigating

      Our monitoring has alerted us to a potential issue. We are currently investigating and will update this status as we learn more.

    2. October 11, 2023 at 1:33 PM UTCresolved

      This incident has been resolved.

    Investigating Alerts

    Started October 10, 2023 at 10:41 AM UTC · 11m

    Pending
    Affected components
    Service
    1. October 10, 2023 at 10:41 AM UTCinvestigating

      Our monitoring has alerted us to a potential issue. We are currently investigating and will update this status as we learn more.

    2. October 10, 2023 at 10:51 AM UTCresolved

      This incident has been resolved.