56 recorded Dropbox incidents since April 2024, with official updates, affected components, duration and resolution information.
a number of pages and features are not working for some customers. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
This incident has been resolved.
Some users may be unable to share Paper docs. We are working to fix the problem as quickly as we can. We’ll share another update shortly.
We're currently experiencing issues with phone services due to a wider AWS outage. We are investigating and will share another update shortly.
This incident has been resolved.
We are currently experiencing issues with the Items and Reports areas in Dropbox Protect, resulting in intermittent failures for some users. We are working to resolve the issue as quickly as possible. Thank you for your patience.
This incident has been resolved.
Dropbox is not working as expected for some users. We’re working to fix the problem as quickly as we can.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Dropbox is not working as expected for some users. We’re working to fix the problem as quickly as we can.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing performance issues affecting shared content downloads on Dropbox. Some people may see significantly slower downloads than expected, including delays when downloading small assets. We are working to resolve the issue as quickly as possible. Thank you for your patience.
Shared content downloads on Dropbox is back up and running! Thanks for bearing with us.
Opening a video or audio file might not be working for users
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
A number of services across Dropbox experienced slower than expected load times between 17:01:50 and 17:42:50 UTC. This included the ability to add members to teams and share content.
Dropbox may be unavailable for some users. We’re working to fix the problem as quickly as we can.
We are continuing to investigate this issue.
This incident has been resolved.
Dash Chat might not be working for some users. We're working to fix the problem as quickly as we can.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Dropbox.com (Web) is not working for some users in Singapore and the Philippines. Mobile and Desktop are operational. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
This incident has been resolved.
We’re having some trouble with our payment page. We’re working to fix the problem as quickly as we can.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are aware that DocSend has been impacted by the ongoing Cloudflare outage
This incident has been resolved.
Dropbox Chat is currently unavailable, we are investigating the issue.
This incident has been resolved.
The Google Drive and One Drive connectors in Dash are not working for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
This incident has been resolved.
We are aware that Images and the preview of an images are not loading in Dropbox Paper.
This incident has been resolved.
We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can.
We are continuing to investigate this issue.
This incident has been resolved.
Dropbox.com is not working for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
This incident has been resolved.
We are working with Microsoft to investigate this issue. Please close the pop up until fix a is implemented.
This incident has been resolved.
