Dropboxsign outage history

We’re investigating reports of degraded performance with file and image uploads. Some uploads may be slower than expected or intermittently fail. Our engineering team is actively investigating.

A fix has been implemented, files should be uploading normally and we are monitoring.

We are continuing to monitor for any further issues.

This incident has been resolved.

We are currently experiencing issues with our Salesforce integration. While we work to resolve the issue as quickly as possible, we recommend reconnecting the integration as a troubleshooting step. Thank you for your patience.

This incident has been resolved.

We’re investigating an issue affecting the "sign in with Dropbox" button on the Sign website.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

Dropbox Sign was impacted by AWS -EAST-1 outage, and some services may not have been working as expected from 00:25 to 00:53 UTC on May 8, 2026.

We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.

We have identified the root cause of the degradation and are are fixing it. Next update in 1 hour

This incident has been resolved.

We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.

This incident has been resolved.

We are currently experiencing higher than normal uploading and processing times. We are working to resolve the issue as quickly as possible. Thank you for your patience.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing file upload issues. We are working to resolve the issue as quickly as possible. Thank you for your patience.

This incident has been resolved.

We are currently experiencing delays in sending Sign emails to our users. We are working to resolve the issue as quickly as possible. Thank you for your patience.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Update: We're getting closer to a solution. Our engineers are working to fix this problem.

The issue has been identified and a fix is being implemented.

We're back! Dropbox Sign should be up and running. Thanks for bearing with us.

We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.

This incident has been resolved.

We are currently investigating performance problems with our site and API endpoints. Thank you for your patience while we work to resolve this issue.

We are continuing to investigate this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Sign features in PDF editor and Dropbox Mobile might not be working for some users. We’re working to fix the problem as quickly as we can.

This incident has been resolved.

We're having some trouble with our Sign services. We're working to fix the problem as quickly as we can.

We are continuing to work on a fix for this issue.

A fix has been implemented and we are monitoring this issue.

This incident has been resolved.

We are currently experiencing some issues in Sign. We are working to resolve the issue as quickly as possible. Thank you for your patience.

This incident has been resolved.

We are currently experiencing outages across our product suite. We are working to resolve the issue as quickly as possible. Thank you for your patience.

This incident has been resolved.

We are currently investigating this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Sign may be unavailable for some users. We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can.

We are continuing to investigate this issue.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

We are currently experiencing delays with sending signature requests, uploading files, finalizing documents. We are working to resolve the issue as quickly as possible. Thank you for your patience.

This incident has been resolved.