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    Duda outage history

    54 recorded Duda incidents since February 2021, with official updates, affected components, duration and resolution information.

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    Vibe Chat Not Responding

    Started September 4, 2026 at 8:00 AM UTC · 1h 49m

    Pending
    1. September 4, 2026 at 8:00 AM UTCinvestigating

      We’re currently investigating an issue causing Duda Vibe Chat to not respond. Impact: Vibe Chat is currently unavailable or unresponsive. Live sites are operating normally and are not affected. We’ll provide another update as soon as we have more information.

    2. September 4, 2026 at 9:06 AM UTCmonitoring

      Vibe Chat has been restored and is currently operating normally. We are continuing to monitor the service to ensure stability. Our investigation found that the issue was related to a global NPM incident, which impacted Vibe Chat’s ability to respond. Live sites remained operational throughout the incident and were not affected. We’ll continue monitoring and provide further updates if necessary.

    3. September 4, 2026 at 9:49 AM UTCresolved

      The issue affecting Vibe Chat has been fully resolved. Vibe Chat is now operating normally. We have confirmed the service is stable and consider this incident resolved.

    Duda Bookings — Degraded Service

    Started August 31, 2026 at 10:13 AM UTC · 11m

    IssuesMinor incident
    Affected components
    eCommerce
    1. August 31, 2026 at 10:13 AM UTCidentified

      Some functionalities of Duda Bookings are currently failing, which may impact users’ ability to use certain booking features. Our team is actively working on a fix, and we’ll provide updates as more information becomes available.

    2. August 31, 2026 at 10:25 AM UTCresolved

      The issue affecting some functionalities of Duda Bookings has been resolved. All services are now operating normally. Thank you for your patience while we worked to restore full functionality.

    Intermittent Issues Affecting Editor Sidebar Controls

    Started August 5, 2026 at 2:44 AM UTC · 40m

    IssuesMinor incident
    Affected components
    Editor
    1. August 5, 2026 at 2:44 AM UTCinvestigating

      We're investigating an issue where some tabs in the editor controls are not responding as expected. Our team is actively working to identify the root cause and restore normal functionality. We'll provide updates as more information becomes available. Thank you for your patience.

    2. August 5, 2026 at 3:24 AM UTCresolved

      The fix has been deployed, and we are currently monitoring the system to ensure stability and confirm that the issue does not recur. Thank you for your patience while we worked to resolve this incident.

    Duda Bookings – Degraded Service

    Started July 21, 2026 at 7:57 AM UTC · 1h 37m

    IssuesMinor incident
    Affected components
    eCommerce
    1. July 21, 2026 at 7:57 AM UTCidentified

      We are currently investigating an issue affecting some Duda Bookings functionalities. A fix is in progress, and we are working to restore full service as quickly as possible. Updates will be posted here as they become available.

    2. July 21, 2026 at 9:34 AM UTCresolved

      The issue affecting some Duda Bookings functionalities has been resolved, and all services are operating normally. We apologize for any inconvenience and appreciate your patience.

    Degraded Service – Duda Bookings

    Started June 23, 2026 at 5:17 PM UTC · 7h 43m

    Pending
    Affected components
    eCommerce
    1. June 23, 2026 at 5:17 PM UTCmonitoring

      A fix to the previous incident impacting Duda Bookings has been implemented and we are now monitoring the results.

    2. June 24, 2026 at 1:01 AM UTCresolved

      This incident has been resolved.

    Degraded Service – Duda Bookings

    Started June 23, 2026 at 1:47 PM UTC · 3h 23m

    Pending
    Affected components
    eCommerce
    1. June 23, 2026 at 1:47 PM UTCidentified

      We are currently experiencing degraded performance with Duda Bookings. Some functionalities may be failing or responding more slowly than expected. Our team has identified the issue and is actively working on a fix. We will provide further updates as more information becomes available.

    2. June 23, 2026 at 4:59 PM UTCmonitoring

      A fix has been implemented and we are now monitoring the results.

    3. June 23, 2026 at 5:10 PM UTCresolved

      This incident has been resolved.

    Investigating reports of issues with third party store

    Started June 16, 2026 at 7:55 PM UTC · 1h 2m

    Pending
    Affected components
    eCommerce
    1. June 16, 2026 at 7:55 PM UTCinvestigating

      We have received several reports of issues with the storefront on our third party store integration. We are working with our vendor to resolved this as soon as possible. We will continue to update here with more information.

    2. June 16, 2026 at 7:55 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. June 16, 2026 at 8:04 PM UTCmonitoring

      We now believe this issue is resolved, and we are continuing to monitor.

    4. June 16, 2026 at 8:57 PM UTCresolved

      This incident has been resolved.

    Degraded Performance – Editor and Dashboard

    Started June 5, 2026 at 10:01 AM UTC · 1h 28m

    IssuesMinor incident
    Affected components
    Editor
    1. June 5, 2026 at 10:01 AM UTCidentified

      We are currently experiencing degraded performance affecting the Editor and Dashboard. Users may notice slower loading times or intermittent issues when using these areas. Our team has identified the issue and is actively working on a resolution. We will provide further updates as soon as more information becomes available or once the issue is resolved. Thank you for your patience.

    2. June 5, 2026 at 10:45 AM UTCmonitoring

      We have deployed a fix for the issue causing degraded performance in the Editor and Dashboard. The system is currently under monitoring to ensure stability and confirm full resolution. We will continue to observe system performance and provide further updates if needed.

    3. June 5, 2026 at 11:29 AM UTCresolved

      The issue causing degraded performance in the Editor and Dashboard has been resolved. A fix has been deployed and the system has been monitored to confirm stability. All services are now operating normally. Thank you for your patience while we addressed this issue.

    Editor Performance Issues

    Started April 22, 2026 at 3:16 PM UTC · 49m

    Pending
    Affected components
    Editor
    1. April 22, 2026 at 3:16 PM UTCinvestigating

      We’ve detected an issue affecting the editor and are currently investigating the root cause. We’ll share updates as soon as we have more information. Thanks for your patience.

    2. April 22, 2026 at 4:05 PM UTCresolved

      This incident has been resolved.

    Investigating Reports of Error Messages in the Duda Editor

    Started January 8, 2026 at 5:16 PM UTC · 3h 33m

    Pending
    Affected components
    Editor
    1. January 8, 2026 at 5:16 PM UTCinvestigating

      We are currently investigating reports of errors and slowness in the Duda Editor. We will update here as soon as we have more information.

    2. January 8, 2026 at 6:37 PM UTCmonitoring

      We have implemented a fix and will continue to monitor for instability and errors.

    3. January 8, 2026 at 8:49 PM UTCresolved

      This issue has been resolved. If you are experiencing any additional issues, please reach out to support.

    Investigating intermittent Editor slowness

    Started December 30, 2025 at 6:08 PM UTC · 4h 11m

    Pending
    Affected components
    Editor
    1. December 30, 2025 at 6:08 PM UTCinvestigating

      We are investigating reports of slowness and inaccessibility of the Editor. We will update as soon as we have more information.

    2. December 30, 2025 at 6:08 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. December 30, 2025 at 7:09 PM UTCmonitoring

      A fix has been implemented and we are continuing to monitor the Editor behavior.

    4. December 30, 2025 at 9:12 PM UTCinvestigating

      We continue to see degraded performance in the editor and are investigating.

    5. December 30, 2025 at 9:33 PM UTCmonitoring

      The Editor is functioning normally and we will continue to monitor.

    6. December 30, 2025 at 10:19 PM UTCresolved

      This incident has been resolved.

    Investigating reports that several App Store Apps are not able to be installed

    Started December 26, 2025 at 7:35 PM UTC · 1h 54m

    Pending
    Affected components
    Editor
    1. December 26, 2025 at 7:35 PM UTCinvestigating

      We have received reports that several Apps in the Duda App Store are currently unable to be installed. We are investigating this issue and will provide an update as soon as one is available.

    2. December 26, 2025 at 9:30 PM UTCresolved

      This issue has been resolved.

    Identified downtime on Native Booking and on automatic shipping rates of Native eCommerce

    Started November 18, 2025 at 12:46 PM UTC · 6h 15m

    IssuesMinor incident
    Affected components
    EditoreCommerceLive Sites
    1. November 18, 2025 at 12:46 PM UTCidentified

      We've identified the service we use for our native Booking is experiencing downtime due to Cloudflare issues

    2. November 18, 2025 at 1:59 PM UTCidentified

      We've identified that our Native Ecommerce's automatic shipping rate service, Easyship, is also being impacted by Cloudflare's issues

    3. November 18, 2025 at 7:01 PM UTCresolved

      We have confirmed all issues have now been resolved. If you continue to see any issues, please reach out to Support.

    Identified - Store Control Panel and Live Store Issues

    Started October 22, 2025 at 9:06 AM UTC · 5h 0m

    IssuesMinor incident
    Affected components
    eCommerce
    1. October 22, 2025 at 9:06 AM UTCinvestigating

      Our third-party store provider has identified degraded performance on the Storefront and Store Admin page. Some live stores are also experiencing disruptions as a result, some store pages may not be active. Their team is actively investigating the root cause. We will provide updates as more information becomes available. Native Duda stores are not effected and are operational

    2. October 22, 2025 at 2:05 PM UTCresolved

      Our third-party store provider has resolved the issue causing degraded performance on the Storefront and Store Admin page. All services are now operating normally. We will continue to monitor to ensure full stability.

    AWS Service Disruption

    Started October 20, 2025 at 4:30 PM UTC · 7h 12m

    Pending
    Affected components
    EditorSandboxeCommerceAPI
    1. October 20, 2025 at 4:30 PM UTCinvestigating

      We are currently experiencing issues with some services due to a disruption affecting Amazon Web Services (AWS). Our team is investigating and monitoring AWS’s status while working to mitigate impact. Further updates will be provided as more information becomes available.

    2. October 20, 2025 at 7:06 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. October 20, 2025 at 7:49 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. October 20, 2025 at 11:42 PM UTCresolved

      This incident has been resolved.

    AWS Service Disruption

    Started October 20, 2025 at 7:59 AM UTC · 2h 7m

    OutageMajor incident
    Affected components
    EditorSandboxeCommerceAPILive Sites
    1. October 20, 2025 at 7:59 AM UTCinvestigating

      We are currently experiencing issues with some services due to a disruption affecting Amazon Web Services (AWS). Our team is investigating and monitoring AWS’s status while working to mitigate impact. Further updates will be provided as more information becomes available.

    2. October 20, 2025 at 8:04 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. October 20, 2025 at 8:56 AM UTCidentified

      AWS has identified an infrastructure issue affecting multiple services. We are monitoring the situation closely as it impacts our platform’s functionality. Impact: Some users may experience issues logging in to the dashboard and using native store features. Next Update: We will share another update as soon as AWS provides more information or the issue is resolved.

    4. October 20, 2025 at 9:36 AM UTCmonitoring

      AWS reports significant signs of recovery, and most requests are now succeeding. Some residual impact may remain as AWS works through a backlog of queued requests. Our services are also showing improvement, and we’ll continue to monitor until full recovery is confirmed.

    5. October 20, 2025 at 10:06 AM UTCresolved

      AWS has reported that the issue has been fully resolved. All our services have returned to normal operation, and monitoring confirms system stability. We’ll continue to keep an eye on performance, but no further impact is expected.

    Investigating reports of Editor being down.

    Started June 25, 2025 at 7:45 PM UTC · 9m

    Pending
    Affected components
    Editor
    1. June 25, 2025 at 7:45 PM UTCinvestigating

      Issue regarding reports of errors in the editor has been resolved.

    2. June 25, 2025 at 7:54 PM UTCresolved

      This incident has been resolved.

    Identified – Ongoing OpenAI API Issue Affecting AI Features

    Started June 10, 2025 at 2:49 PM UTC · 4h 54m

    Pending
    Affected components
    Editor
    1. June 10, 2025 at 2:49 PM UTCidentified

      We are currently experiencing issues with our AI-powered features due to an ongoing incident with the OpenAI API, which powers our AI features. OpenAI has identified the root cause and is actively working on a mitigation. This may result in elevated errors or slower performance when using AI features on our platform. We are monitoring the situation closely and will provide updates as they become available. Thank you for your patience.

    2. June 10, 2025 at 7:43 PM UTCresolved

      This incident has been resolved.

    Investigating reports of degraded performance with collections

    Started June 9, 2025 at 7:17 PM UTC · 2h 59m

    Pending
    Affected components
    Editor
    1. June 9, 2025 at 7:17 PM UTCinvestigating

      We are currently investigating issues with collections and will provide an update as soon as possible.

    2. June 9, 2025 at 7:41 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. June 9, 2025 at 10:16 PM UTCresolved

      This incident has been resolved.

    Resolved - Store Control Panel and Live Store Issues

    Started May 8, 2025 at 1:08 PM UTC · 1h 24m

    IssuesMinor incident
    Affected components
    eCommerce
    1. May 8, 2025 at 1:08 PM UTCinvestigating

      Our third-party store provider has identified an issue affecting their server, which is currently preventing the Store Control Panel from loading. Some live stores are also experiencing disruptions as a result. Their team is actively investigating the root cause. We will provide updates as more information becomes available.

    2. May 8, 2025 at 1:39 PM UTCidentified

      Our third-party store provider has identified the root cause of the issue affecting the Store Control Panel and some live stores. They are currently implementing a fix. We will continue to monitor the situation and provide updates as the resolution progresses.

    3. May 8, 2025 at 1:57 PM UTCmonitoring

      A fix has been implemented by our third-party store provider for the issue affecting the Store Control Panel and some live stores. We are currently monitoring the results to ensure stability. Further updates will be provided as needed.

    4. May 8, 2025 at 2:32 PM UTCresolved

      The issue affecting the Store Control Panel and some live stores has been successfully resolved by our third-party store provider. Systems are now fully operational and stable. We will continue to monitor for any irregularities, but no further impact is expected.