E Boks outage history and incident timeline

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Started August 18, 2026 at 11:08 PM UTC 2h 44m

Pending

Affected components

Public login provider – Nemlog-ine-Boks web client company - Denmarke-Boks web client users - Denmark

August 18, 2026 at 11:08 PM UTCidentified
Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction. It is still possible to log in to e-Boks via the app.
August 18, 2026 at 11:09 PM UTCidentified
We are continuing to work on a fix for this issue.
August 19, 2026 at 1:51 AM UTCresolved
This incident has been resolved.

e-Boks oplever driftsforstyrrelser. Kom på via e-Boks mobile enheder / e-Boks operational disruptions. But available on mobile devices

Started August 7, 2026 at 6:58 PM UTC 5h 0m

OutageMajor incident

Affected components

e-Boks App Denmarke-Boks web client users - Norwaye-Boks web client company - Denmarke-Boks web client users - Swedene-Boks web client users - Denmark

August 7, 2026 at 6:58 PM UTCidentified
Der kan opleves driftsforstyrrelser på e-Boks. e-Boks kan dog tilgås via mobile enheder. Vi arbejder på at udbedre fejlen hurtigst muligt. Vi beklager de gener, det måtte medføre. Næste opdatering kl hh:mm. --------------------------- There may be some disruption to the operation of the e-Boks services. However, e-Boks is available on mobile devices. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause. Next update at hh:mm. Med venlig hilsen / Kind regards e-Boks
August 7, 2026 at 9:22 PM UTCidentified
We are continuing to work on a fix for this issue.
August 7, 2026 at 11:57 PM UTCresolved
This incident has been resolved.

Driftforstyrrelser på den offentlige Digital Post løsning / The public sector´s supplier of Digital Post experiences operational disruptions.

Started June 24, 2026 at 2:41 AM UTC 2h 46m

Pending

Affected components

NgDP Commercial Front End ClientPublic Digital Post

June 24, 2026 at 2:41 AM UTCidentified
Udbyderen af offentlig Digital Post oplever i øjeblikket driftsforstyrrelser. e-Boks kan stadig tilgås for post fra private virksomheder. ------------------------------------------------- The public sector´s supplier of Digital Post experiences operational disruptions. e-Boks can still be accessed for mail from private companies.
June 24, 2026 at 2:42 AM UTCidentified
We are continuing to work on a fix for this issue.
June 24, 2026 at 5:27 AM UTCresolved
This incident has been resolved.

e-Boks are experiencing operational disturbances

Started May 21, 2026 at 6:21 AM UTC 1h 9m

Pending

Affected components

e-Boks App Denmarke-Boks App Swedene-Boks web client company - Denmarke-Boks App Norwaye-Boks web client users - Denmark

May 21, 2026 at 6:21 AM UTCinvestigating
e-Boks har i øjeblikket driftsforstyrrelser. Der bliver arbejdet på at finde fejlen. Næste opdatering: kl. Vi beklager de gener, det måtte medføre. -------------------------------------- e-Boks is experiencing operational disruptions. Work is underway to investigate the problem. Next update at: We apologize for any inconvenience this may cause. Med venlig hilsen / Kind regards e-Boks
May 21, 2026 at 7:01 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
May 21, 2026 at 7:30 AM UTCresolved
This incident has been resolved.

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Started March 31, 2026 at 7:01 AM UTC 5h 27m

OutageCritical incident

Affected components

Public login provider – Nemlog-in

March 31, 2026 at 7:01 AM UTCinvestigating
Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction. It is still possible to log in to e-Boks via the app.
March 31, 2026 at 7:24 AM UTCinvestigating
We are continuing to investigate this issue.
March 31, 2026 at 7:30 AM UTCidentified
The issue has been identified and a fix is being implemented.
March 31, 2026 at 12:28 PM UTCresolved
This incident has been resolved.

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Started March 21, 2026 at 7:41 AM UTC 9m

IssuesMinor incident

Affected components

Public login provider – Nemlog-in

March 21, 2026 at 7:41 AM UTCidentified
Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction. It is still possible to log in to e-Boks via the app.
March 21, 2026 at 7:50 AM UTCresolved
This incident has been resolved.

e-Boks oplever driftsforstyrrelser. Kom på via e-Boks mobile enheder / e-Boks operational disruptions. But available on mobile devices

Started March 17, 2026 at 7:23 AM UTC 1h 53m

Pending

Affected components

e-Boks web client users - NorwayInternational REST APIe-Boks web client company - Denmarke-Boks web client users - Swedene-Boks web client users - Denmark

March 17, 2026 at 7:23 AM UTCinvestigating
Der kan opleves driftsforstyrrelser på e-Boks. e-Boks kan dog tilgås via mobile enheder. Vi arbejder på at udbedre fejlen hurtigst muligt. Vi beklager de gener, det måtte medføre. Næste opdatering kl hh:mm. --------------------------- There may be some disruption to the operation of the e-Boks services. However, e-Boks is available on mobile devices. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause. Next update at hh:mm. Med venlig hilsen / Kind regards e-Boks
March 17, 2026 at 8:16 AM UTCinvestigating
We are continuing to investigate this issue.
March 17, 2026 at 8:36 AM UTCidentified
The issue has been identified and a fix is being implemented.
March 17, 2026 at 8:59 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
March 17, 2026 at 9:16 AM UTCresolved
This incident has been resolved.

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Started February 27, 2026 at 9:32 AM UTC 2h 8m

IssuesMinor incident

Affected components

Public login provider – Nemlog-in

February 27, 2026 at 9:32 AM UTCidentified
Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction. It is still possible to log in to e-Boks via the app.
February 27, 2026 at 11:21 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
February 27, 2026 at 11:40 AM UTCresolved
This incident has been resolved.

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Started February 4, 2026 at 2:13 PM UTC 4h 50m

OutageCritical incident

Affected components

Public login provider – Nemlog-in

February 4, 2026 at 2:13 PM UTCidentified
Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction. It is still possible to log in to e-Boks via the app.
February 4, 2026 at 7:03 PM UTCresolved
This incident has been resolved.

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Started January 27, 2026 at 4:55 PM UTC 3h 14m

Pending

Affected components

Public login provider – Nemlog-in

January 27, 2026 at 4:55 PM UTCinvestigating
Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen afventer Digitaliseringsstyrelsens fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem is awaiting error correction from the Danish Agency for Digital Government. It is still possible to log in to e-Boks via the app.
January 27, 2026 at 7:48 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
January 27, 2026 at 7:49 PM UTCmonitoring
We are continuing to monitor for any further issues.
January 27, 2026 at 8:09 PM UTCresolved
This incident has been resolved.

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Started January 24, 2026 at 9:06 PM UTC 11h 4m

OutageMajor incident

Affected components

Public login provider – Nemlog-in

January 24, 2026 at 9:06 PM UTCinvestigating
Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction. It is still possible to log in to e-Boks via the app.
January 24, 2026 at 10:43 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
January 24, 2026 at 10:43 PM UTCmonitoring
We are continuing to monitor for any further issues.
January 25, 2026 at 8:11 AM UTCresolved
This incident has been resolved.

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Started January 12, 2026 at 9:57 AM UTC 41m

OutageCritical incident

Affected components

Public login provider – Nemlog-in

January 12, 2026 at 9:57 AM UTCidentified
Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction. It is still possible to log in to e-Boks via the app.
January 12, 2026 at 10:38 AM UTCresolved
This incident has been resolved.

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Started January 12, 2026 at 9:09 AM UTC 33m

OutageCritical incident

Affected components

Public login provider – Nemlog-in

January 12, 2026 at 9:09 AM UTCidentified
Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction. It is still possible to log in to e-Boks via the app.
January 12, 2026 at 9:42 AM UTCresolved
This incident has been resolved.

e-Boks are experiencing operational disturbances

Started January 2, 2026 at 11:31 AM UTC 3h 23m

IssuesMinor incident

Affected components

File interfacee-Boks web client company - Denmarke-Boks web client users - Denmark

January 2, 2026 at 11:31 AM UTCidentified
e-Boks har i øjeblikket driftsforstyrrelser. Der bliver arbejdet på at finde fejlen. Næste opdatering: kl. 14:00 Vi beklager de gener, det måtte medføre. -------------------------------------- e-Boks is experiencing operational disruptions. Work is underway to investigate the problem. Next update at: 14:00 We apologize for any inconvenience this may cause. Med venlig hilsen / Kind regards e-Boks
January 2, 2026 at 1:08 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
January 2, 2026 at 2:54 PM UTCresolved
This incident has been resolved.

e-Boks are experiencing operational disturbances

Started December 5, 2025 at 9:02 AM UTC 31m

Pending

Affected components

e-Boks web client company - Denmarke-Boks web client users - Denmark

December 5, 2025 at 9:02 AM UTCinvestigating
e-Boks har i øjeblikket driftsforstyrrelser. Der bliver arbejdet på at finde fejlen. Næste opdatering: kl. 11:00 Vi beklager de gener, det måtte medføre. -------------------------------------- e-Boks is experiencing operational disruptions. Work is underway to investigate the problem. Next update at: 11:00 We apologize for any inconvenience this may cause. Med venlig hilsen / Kind regards e-Boks
December 5, 2025 at 9:31 AM UTCinvestigating
We are continuing to investigate this issue.
December 5, 2025 at 9:33 AM UTCresolved
We are continuing to investigate this issue.

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Started December 4, 2025 at 12:09 PM UTC 33m

OutageCritical incident

Affected components

Public login provider – Nemlog-in

December 4, 2025 at 12:09 PM UTCidentified
Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction. It is still possible to log in to e-Boks via the app.
December 4, 2025 at 12:42 PM UTCresolved
This incident has been resolved.

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Started November 25, 2025 at 11:08 AM UTC 2h 4m

OutageCritical incident

Affected components

Public login provider – Nemlog-in

November 25, 2025 at 11:08 AM UTCidentified
Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction. It is still possible to log in to e-Boks via the app.
November 25, 2025 at 11:52 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
November 25, 2025 at 12:01 PM UTCidentified
The issue has been identified and a fix is being implemented.
November 25, 2025 at 1:13 PM UTCresolved
This incident has been resolved.

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Started November 24, 2025 at 4:03 PM UTC 26m

OutageCritical incident

Affected components

Public login provider – Nemlog-in

November 24, 2025 at 4:03 PM UTCidentified
Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction. It is still possible to log in to e-Boks via the app.
November 24, 2025 at 4:28 PM UTCresolved
This incident has been resolved.

e-Boks fejl identificeret / e-Boks Incident identified affecting the DEMO environment

Started November 12, 2025 at 9:22 AM UTC 5m

OutageMajor incident

Affected components

e-Boks web client company - DenmarkDEMO DK environmente-Boks web client users - Denmark

November 12, 2025 at 9:22 AM UTCidentified
Fejlen er identificeret, og en rettelse er under implementering. ------------------------------------ The issue has been identified and a fix is being implemented. Med venlig hilsen / Kind regards e-Boks
November 12, 2025 at 9:27 AM UTCresolved
This incident has been resolved.

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Started October 8, 2025 at 7:11 AM UTC 1h 23m

Pending

Affected components

Public login provider – Nemlog-ine-Boks web client company - Denmarke-Boks web client users - Denmark

October 8, 2025 at 7:11 AM UTCinvestigating
Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction. It is still possible to log in to e-Boks via the app.
October 8, 2025 at 7:56 AM UTCinvestigating
We are continuing to investigate this issue.
October 8, 2025 at 8:35 AM UTCresolved
This incident has been resolved.