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    Ebsco outage history

    56 recorded Ebsco incidents since June 2024, with official updates, affected components, duration and resolution information.

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    Service Issue Reported – EBSCONET

    Started August 13, 2026 at 2:32 PM UTC · 23m

    Pending
    Affected components
    EBSCONET
    1. August 13, 2026 at 2:32 PM UTCinvestigating

      We have received reports of an issue with EBSCONET. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. August 13, 2026 at 2:55 PM UTCresolved

      The issues customers reported with EBSCONET are now resolved. If you continue to experience an issue, please contact [email protected]. We apologize for the inconvenience.

    Service Issue Reported – EBSCO Discovery Service and EBSCOhost Search Unavailable

    Started August 3, 2026 at 12:57 PM UTC · 21m

    OutageMajor incident
    Affected components
    EBSCO Discovery ServiceEBSCOhost Research Databases
    1. August 3, 2026 at 12:57 PM UTCinvestigating

      We have received reports of an issue with EBSCO Discovery Service and EBSCOhost Research Databases, specifically, searches returning a Search Unavailable error. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. August 3, 2026 at 1:17 PM UTCresolved

      The searching issue customers reported with EBSCO Discovery Service and EBSCOhost Research Databases is now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    eBook order fulfillment in ECM, GOBI and Mosiac is delayed.

    Started July 22, 2026 at 8:28 PM UTC · 8h 0m

    IssuesMinor incident
    Affected components
    GOBIMosaicEBSCOhost Collection Manager
    1. July 22, 2026 at 8:28 PM UTCinvestigating

      Due to an unforeseen issue eBook orders are currently delayed in fulfillment. Orders can be placed in ECM, GOBI, and Mosaic and will be fulfilled as soon as possible. We apologize for the inconvenience.

    2. July 23, 2026 at 4:27 AM UTCresolved

      The issues customers reported with **eBook order fulfillment in ECM, GOBI and Mosiac is delayed** are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    Service Issue Reported – ***EDS / EBSCOhost New UI / EDS API ***

    Started July 13, 2026 at 4:27 PM UTC · 38m

    OutageMajor incident
    Affected components
    EBSCO Discovery ServiceEBSCOhost Research Databases
    1. July 13, 2026 at 4:27 PM UTCinvestigating

      We have received reports of an issue with EDS, EBSCOhost New UI and EDS API. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. July 13, 2026 at 4:46 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. July 13, 2026 at 4:58 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. July 13, 2026 at 5:05 PM UTCresolved

      This incident has been resolved.

    Service Issue Reported – EBSCOHost Research Databases; EBSCO Discovery Service

    Started July 6, 2026 at 11:03 AM UTC · 51m

    OutageMajor incident
    Affected components
    EBSCO Discovery ServiceEBSCOhost Research Databases
    1. July 6, 2026 at 11:03 AM UTCinvestigating

      We have received reports of an issue with EBSCOHost Research Databases and EBSCO Discovery Service, specifically, unable to access content. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. July 6, 2026 at 11:54 AM UTCresolved

      The issues customers reported with EBSCOHost Research Databases; EBSCO Discovery Service are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    Service Issue Reported – ***EBSCO Discovery Service, EBSCO eBooks, EBSCO Mobile App, EBSCOhost Research Databases, Explora, Flipster, Full Text Finder Resolver, Holdings and Link Management, OpenURL Connection, Publication Finder***

    Started June 24, 2026 at 6:58 AM UTC · 2h 19m

    OutageMajor incident
    Affected components
    Dynamic HealthPublication FinderExploraEBSCO eBooksDynaMed DecisionsFull Text Finder ResolverEBSCO Discovery ServiceEBSCOhost Research DatabasesFlipsterEBSCO Discovery Service APIDynaMedHoldings and Link ManagementDynaMedexEBSCO Mobile App
    1. June 24, 2026 at 6:58 AM UTCinvestigating

      We have received reports of an issue with EBSCO Discovery Service, EBSCO eBooks, EBSCO Mobile App, EBSCOhost Research Databases, Explora, Flipster, Full Text Finder Resolver, Holdings and Link Management, OpenURL Connection, Publication Finder, EBSCO Discovery Service API, DynaMed Decisions, DynaMed, DynaMedex, Dynamic Health. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. June 24, 2026 at 7:39 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. June 24, 2026 at 8:56 AM UTCidentified

      Our engineering teams have identified the issue impacting our products and are currently working to resolve this issue. We will update this page when more information is available.

    4. June 24, 2026 at 9:11 AM UTCmonitoring

      We appreciate your patience while we investigated the reported system issue. Currently we have resolved the following: *EBSCO Discovery Service, *EBSCO eBooks, *EBSCO Mobile App, *EBSCOhost Research Databases, *Explora, *Flipster, *Full Text Finder Resolver, *Holdings and Link Management, *OpenURL Connection, *Publication Finder, *EBSCO Discovery Service API, *DynaMed Decisions, *DynaMed, *DynaMedex, *Dynamic Health. If you do not see your issue updated, we are continuing to investigate and resolve the issues and will provide additional updates as information is available.

    5. June 24, 2026 at 9:17 AM UTCresolved

      The issues reported are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    Service Issue Reported – ***Multiple Services***

    Started June 9, 2026 at 2:55 AM UTC · 1d 0h

    OutageMajor incident
    Affected components
    Dynamic HealthPublication FinderEBSCO eBooksEBSCO Experience ManagerDynaMed DecisionsFull Text Finder ResolverEBSCO Discovery ServiceEBSCOhost Research DatabasesEBSCOadminFlipsterEBSCOhost Collection ManagerEBSCO Discovery Service APIDynaMedHoldings and Link ManagementFOLIODynaMedex
    1. June 9, 2026 at 2:55 AM UTCinvestigating

      We have received reports of an issue with EBSCO Discovery Service, EBSCOhost, Full Text Finder, Publication Finder, Holdings Management, EBSCOadmin, EBSCO Experience Manager, EBSCOhost Collection Manager, DynaMed, DynaMedex, Dynamic Health and DynaMed Decisions, OCU (openurl-connection-ui). Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. June 9, 2026 at 3:31 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. June 9, 2026 at 5:14 AM UTCidentified

      Our engineering teams have identified the issue impacting EBSCO Discovery Service, EBSCOhost Research Databases, EBSCOadmin, EBSCO Experience Manager, Full Text Finder, Full Text Finder Resolver, Publication Finder, Holdings and Link Management, EBSCOhost Collection Manager, EBSCO eBooks, Flipster, EDS API, FMO, DynaMed, DynaMedex, Dynamic Health, and DynaMed Decisions, and are currently working to resolve this issue. Various EIS Engineering teams are engaged and actively working on restoration efforts. We will update this page when more information is available.

    4. June 9, 2026 at 8:08 AM UTCidentified

      EBSCO Engineering teams are still working to implement potential fixes which is taking longer than anticipated. We will communicate an ETA as soon as we make a bit more progress.

    5. June 9, 2026 at 9:39 AM UTCmonitoring

      Our Engineering teams have successfully deployed solutions to the majority of our products. We will continue to monitor all services.

    6. June 9, 2026 at 11:05 AM UTCmonitoring

      Further progress has been made. At this time, availability has been restored to all services with the exception of: - Holdings and Link Management - Full Text Finder - openurl-connection-ui - Folio - HoldingsIQ - (Partial Impact). Our Engineering teams continue to work towards resolution for these remaining product lines.

    7. June 9, 2026 at 1:21 PM UTCmonitoring

      Further progress has been made in restoring services. At this time, availability has been restored to all services with the exception of: - Holdings and Link Management - Folio - HoldingsIQ - (Partial Impact). Our Engineering teams continue to work towards a resolution for these remaining product lines.

    8. June 9, 2026 at 2:37 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    9. June 9, 2026 at 3:22 PM UTCmonitoring

      Further progress has been made in restoring services. The following systems are functional but experiencing data delays: Holdings and Link Management Folio - HoldingsIQ Our Engineering teams continue to work towards a resolution for these remaining products.

    10. June 10, 2026 at 3:17 AM UTCresolved

      The issues customers reported with EBSCO Discovery Service, EBSCOhost Research Databases, EBSCOadmin, EBSCO Experience Manager, Full Text Finder, Full Text Finder Resolver, Publication Finder, Holdings and Link Management, EBSCOhost Collection Manager, EBSCO eBooks, Flipster, EDS API, FMO, DynaMed, DynaMedex, Dynamic Health, and DynaMed Decisions are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    Service Issue Reported – Multiple Services

    Started May 29, 2026 at 4:15 PM UTC · 1h 3m

    OutageCritical incident
    Affected components
    EBSCO Experience ManagerEBSCO Discovery ServiceEBSCOhost Research DatabasesEBSCOadmin
    1. May 29, 2026 at 4:15 PM UTCinvestigating

      We have received reports that multiple interfaces are currently unavailable. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. May 29, 2026 at 4:44 PM UTCmonitoring

      We have identified the issues impacting services deployed fixes. Our engineering teams are currently monitoring and we will update this page when more information is available.

    3. May 29, 2026 at 5:19 PM UTCresolved

      The issues are now resolved for all services. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    eBooks returning - "Error occurred please try again later" messages

    Started May 12, 2026 at 3:38 PM UTC · 26m

    OutageMajor incident
    Affected components
    EBSCO eBooks
    1. May 12, 2026 at 3:38 PM UTCinvestigating

      We have received reports of an issue with eBooks returning - "Error occurred please try again later" messages. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. May 12, 2026 at 4:04 PM UTCresolved

      The issues customers reported with eBooks returning - "Error occurred please try again later" messages is now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    Service Issue Reported – ***EBSCO eBooks Leads to error***

    Started May 8, 2026 at 3:52 PM UTC · 1h 5m

    IssuesMinor incident
    Affected components
    EBSCO eBooks
    1. May 8, 2026 at 3:52 PM UTCinvestigating

      We have received reports of an issue with **eBooks***, specifically, **users receiving an error when attempting to access full text for some titles**. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. May 8, 2026 at 4:31 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. May 8, 2026 at 4:57 PM UTCresolved

      The issues customers reported with **eBooks** are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    GOBI is currently unavailable

    Started May 4, 2026 at 8:51 PM UTC · 3h 27m

    Pending
    Affected components
    GOBI
    1. May 4, 2026 at 8:51 PM UTCinvestigating

      GOBI is currently unavailable. We are urgently working to restore access. We apologize for this interruption.

    2. May 4, 2026 at 10:37 PM UTCmonitoring

      GOBI is now available, and we are monitoring to ensure continued availability. Thank you for your patience!

    3. May 5, 2026 at 12:18 AM UTCresolved

      This incident has been resolved. Thank you for your patience.

    Service Issue Reported – Adobe DRM Full eBook Downloads Error

    Started April 8, 2026 at 1:12 PM UTC · 23h 22m

    IssuesMinor incident
    Affected components
    EBSCO eBooks
    1. April 8, 2026 at 1:12 PM UTCinvestigating

      We have received reports of an issue with eBook downloads, specifically, downloading full, Adobe-DRM-protected EBSCO eBooks. This issue is due to Adobe-driven 3rd party maintenance. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. April 9, 2026 at 12:34 PM UTCresolved

      The issues customers reported with eBook downloads, specifically, downloading full, Adobe-DRM-protected EBSCO eBooks are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    Service Issue Reported – ***Full Text Finder Resolver-Timeout Error ***

    Started March 27, 2026 at 2:05 PM UTC · 22m

    Pending
    Affected components
    Full Text Finder Resolver
    1. March 27, 2026 at 2:05 PM UTCinvestigating

      We have received reports of an issue with Full Text Finder Resolver, specifically, customers are getting an upstream request timeout error. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. March 27, 2026 at 2:27 PM UTCresolved

      The issues customers reported with Full Text Finder upstream request timeouts are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    Service Issue Reported – EBSCOhost EBSCO Discovery Service Personalization, Functionality, and Linking Issues

    Started March 26, 2026 at 4:15 PM UTC · 9m

    IssuesMinor incident
    Affected components
    EBSCO Discovery ServiceEBSCOhost Research Databases
    1. March 26, 2026 at 4:15 PM UTCinvestigating

      We have received reports of issues with EBSCOhost and EBSCO Discovery Service, specifically, personalization features, functionality, and resource linking. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. March 26, 2026 at 4:25 PM UTCresolved

      The issues customers reported with EBSCOhost and EBSCO Discovery Service are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    Service Issue Reported – Flipster

    Started March 14, 2026 at 3:39 PM UTC · 37m

    OutageMajor incident
    Affected components
    Flipster
    1. March 14, 2026 at 3:39 PM UTCinvestigating

      We have received reports of an issue with Flipster. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. March 14, 2026 at 4:16 PM UTCresolved

      The issues reported with Flipster are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    Service Issue Reported – Displaying PDFs on EHOST

    Started March 10, 2026 at 10:47 AM UTC · 2h 29m

    IssuesMinor incident
    Affected components
    EBSCOhost Research Databases
    1. March 10, 2026 at 10:47 AM UTCinvestigating

      We have received reports of an issue with PDFs not displaying on EBSCOHOST. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. March 10, 2026 at 1:16 PM UTCresolved

      The issue customers reported with **PDFs not displaying on EBSCOHOST** is now resolved. If you continue to experience an issue, please contact Customer Support. We apologize for the inconvenience.

    Service Issue Reported – Stacks

    Started March 4, 2026 at 11:38 PM UTC · 2h 58m

    OutageMajor incident
    Affected components
    Stacks
    1. March 4, 2026 at 11:38 PM UTCinvestigating

      We have received reports of an issue with Stacks. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. March 5, 2026 at 2:35 AM UTCresolved

      The issues customers reported with Stacks are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    Service Issue Reported – Full Text Retrieval

    Started March 3, 2026 at 7:21 PM UTC · 19m

    Pending
    Affected components
    Additional Services
    1. March 3, 2026 at 7:21 PM UTCinvestigating

      We have received reports of an issue with retrieval of Full Text Articles. This is an intermittent issue. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. March 3, 2026 at 7:21 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. March 3, 2026 at 7:40 PM UTCresolved

      The issues customers reported with retrieval of Full Text Articles are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    Service Issue Reported – Holdings Management

    Started January 22, 2026 at 2:06 PM UTC · 13h 6m

    IssuesMinor incident
    Affected components
    Publication FinderFull Text Finder ResolverHoldings and Link ManagementFOLIO
    1. January 22, 2026 at 2:06 PM UTCinvestigating

      We are currently experiencing a delay in changes made in Holdings Management or the EHoldings App in FOLIO being reflected in a timely fashion. This will result in selections/deselections made not appearing in Holdings and Link Management, the EHoldings App in FOLIO, Publication Finder and the Full Text Finder Link Resolver. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. January 22, 2026 at 2:31 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. January 22, 2026 at 5:09 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    4. January 22, 2026 at 5:20 PM UTCidentified

      We are continuing to work on a fix for this issue.

    5. January 23, 2026 at 3:12 AM UTCresolved

      The issues customers reported with Holdings Management are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

    Service Issue Reported – Intermittent eBook Access Issues

    Started January 12, 2026 at 3:07 PM UTC · 4d 10h

    IssuesMinor incident
    Affected components
    EBSCO eBooks
    1. January 12, 2026 at 3:07 PM UTCinvestigating

      We have received reports of an issue with accessing eBooks. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

    2. January 15, 2026 at 2:10 PM UTCinvestigating

      Our engineering teams continue to investigate reports of an issue with accessing eBooks and we will update this page when more information is available.

    3. January 15, 2026 at 7:11 PM UTCidentified

      Our Technology teams are currently working to resolve this issue for all customers, and in parallel we are incrementally restoring access to titles that were missing from the eBook Collection database. This process is underway and we expect most customers' access will be restored within the next 12-24 hours. We will provide further updates via EBSCO Status https://status.ebsco.com when all access has been restored. We apologize for the inconvenience.

    4. January 17, 2026 at 1:06 AM UTCresolved

      This incident has been resolved.