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    Expensify outage history

    61 recorded Expensify incidents since December 2024, with official updates, affected components, duration and resolution information.

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    Expensify site is down

    Started October 8, 2026 at 9:58 PM UTC · 6m

    OutageCritical incident
    Affected components
    Expensify Website And Mobile App
    1. October 8, 2026 at 9:58 PM UTCinvestigating

      We are currently investigating this issue.

    2. October 8, 2026 at 10:04 PM UTCresolved

      This incident has been resolved.

    Loading issue on Expenses page

    Started September 18, 2026 at 6:15 PM UTC · 1h 17m

    OutageMajor incident
    Affected components
    Expensify Website And Mobile App
    1. September 18, 2026 at 6:15 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. September 18, 2026 at 6:33 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. September 18, 2026 at 7:31 PM UTCresolved

      This incident has been resolved.

    Site Slows

    Started August 31, 2026 at 4:53 PM UTC · 1h 42m

    OutageMajor incident
    Affected components
    Expensify Website And Mobile App
    1. August 31, 2026 at 4:53 PM UTCinvestigating

      We are currently investigating this issue.

    2. August 31, 2026 at 5:22 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. August 31, 2026 at 6:35 PM UTCresolved

      This incident has been resolved.

    Site Issue

    Started August 19, 2026 at 5:29 PM UTC · 2h 44m

    OutageCritical incident
    Affected components
    Expensify Website And Mobile App
    1. August 19, 2026 at 5:29 PM UTCinvestigating

      We are currently investigating this issue.

    2. August 19, 2026 at 5:32 PM UTCmonitoring

      A fix has been implemented and we are monitoring results. Please report any issues to Concierge ([email protected]).

    3. August 19, 2026 at 8:13 PM UTCresolved

      This incident has been resolved.

    Expensify Site - Degraded Performance

    Started August 9, 2026 at 10:02 PM UTC · 8h 45m

    OutageCritical incident
    Affected components
    Expensify Website And Mobile App
    1. August 9, 2026 at 10:02 PM UTCinvestigating

      We are currently investigating this issue.

    2. August 9, 2026 at 10:04 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. August 10, 2026 at 6:47 AM UTCresolved

      This incident has been resolved.

    Problems uploading receipts

    Started July 15, 2026 at 2:35 AM UTC · 20m

    OutageMajor incident
    Affected components
    Report PDFsSmartScan
    1. July 15, 2026 at 2:35 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. July 15, 2026 at 2:36 AM UTCidentified

      We are continuing to work on a fix for this issue.

    3. July 15, 2026 at 2:43 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. July 15, 2026 at 2:55 AM UTCresolved

      This incident has been resolved.

    Site Issue

    Started July 8, 2026 at 7:35 PM UTC · 14h 30m

    OutageCritical incident
    Affected components
    Outgoing emailsExpensify Website And Mobile App
    1. July 8, 2026 at 7:35 PM UTCinvestigating

      We are currently investigating this issue.

    2. July 8, 2026 at 8:27 PM UTCinvestigating

      A fix has been implemented, and the Expensify website is currently operational. However, email notifications (including magic codes) are not yet operational. Our team is looking into this.

    3. July 8, 2026 at 9:14 PM UTCinvestigating

      Site is experiencing instability. We are currently investigating this issue.

    4. July 8, 2026 at 10:19 PM UTCinvestigating

      A fix has been implemented, and we are monitoring the results. However, email notifications (including magic codes) are not yet operational.

    5. July 9, 2026 at 5:18 AM UTCmonitoring

      A fix has been implemented and we are monitoring results. Emails (including login security codes) should now be working again. Please report any issues to Concierge ([email protected]).

    6. July 9, 2026 at 2:06 PM UTCresolved

      This incident has been resolved.

    Degraded performance

    Started July 6, 2026 at 3:47 PM UTC · 1h 18m

    IssuesMinor incident
    Affected components
    Expensify Website And Mobile App
    1. July 6, 2026 at 3:47 PM UTCinvestigating

      We’re aware of site instability issues and are working to resolve them as soon as possible. We apologize for the inconvenience.

    2. July 6, 2026 at 3:47 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. July 6, 2026 at 4:24 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results

    4. July 6, 2026 at 5:05 PM UTCresolved

      This incident has been resolved.

    Degraded Performance

    Started June 29, 2026 at 4:02 PM UTC · 5h 6m

    OutageMajor incident
    Affected components
    Expensify Website And Mobile App
    1. June 29, 2026 at 4:02 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. June 29, 2026 at 4:18 PM UTCidentified

      We are continuing to work on a fix for this issue.

    3. June 29, 2026 at 5:00 PM UTCmonitoring

      The site is stable and we are monitoring performance.

    4. June 29, 2026 at 7:43 PM UTCmonitoring

      The site is stable and we are monitoring performance for card imports.

    5. June 29, 2026 at 9:08 PM UTCresolved

      This incident has been resolved.

    Degraded Performance

    Started June 18, 2026 at 2:56 PM UTC · 4m

    IssuesMinor incident
    Affected components
    Expensify Website And Mobile App
    1. June 18, 2026 at 2:56 PM UTCinvestigating

      We’re aware of site instability issues and are working on resolving them as soon as possible. We apologize for the inconvenience.

    2. June 18, 2026 at 2:58 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. June 18, 2026 at 3:00 PM UTCresolved

      This incident has been resolved.

    Degraded file export performance

    Started June 14, 2026 at 11:05 PM UTC · 14h 50m

    IssuesMinor incident
    Affected components
    Integration APIsExpensify Website And Mobile App
    1. June 14, 2026 at 11:05 PM UTCinvestigating

      We are currently investigating an API issue that is causing standard and custom data exports to return an "Invalid Credentials" message. This is also causing report submissions and approvals to return a similar error.

    2. June 14, 2026 at 11:12 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. June 15, 2026 at 1:16 AM UTCmonitoring

      The underlying issue has been resolved and our team are monitoring.

    4. June 15, 2026 at 1:55 PM UTCresolved

      This issue has been fully resolved.

    Site Issue

    Started June 10, 2026 at 5:31 PM UTC · 15h 50m

    OutageCritical incident
    Affected components
    Expensify TravelExpensify Website And Mobile App
    1. June 10, 2026 at 6:49 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. June 10, 2026 at 7:33 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. June 10, 2026 at 8:09 PM UTCidentified

      Some users will now be able to use the Expensify website, although systems are still recovering.

    4. June 10, 2026 at 10:29 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results. However, credit card connection updates are currently paused, but our team are looking into this.

    5. June 11, 2026 at 9:21 AM UTCresolved

      The Expensify website is currently operational, and credit card connections are importing transactions.

    Site Issue

    Started June 10, 2026 at 3:35 PM UTC · 1h 49m

    OutageCritical incident
    Affected components
    Expensify TravelExpensify Website And Mobile App
    1. June 10, 2026 at 3:35 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. June 10, 2026 at 3:55 PM UTCidentified

      We are continuing to work on a fix for this issue.

    3. June 10, 2026 at 5:11 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. June 10, 2026 at 5:24 PM UTCresolved

      This incident has been resolved.

    Site Issue

    Started May 20, 2026 at 4:03 PM UTC · 1h 9m

    OutageCritical incident
    Affected components
    Expensify Website And Mobile App
    1. May 20, 2026 at 4:03 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. May 20, 2026 at 5:12 PM UTCresolved

      This incident has been resolved.

    Site Issue

    Started May 19, 2026 at 4:33 PM UTC · 1h 12m

    OutageCritical incident
    Affected components
    Expensify Website And Mobile App
    1. May 19, 2026 at 4:33 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. May 19, 2026 at 5:45 PM UTCresolved

      This incident has been resolved.

    Expensify AI auto-categorization temporarily disabled

    Started May 19, 2026 at 2:49 PM UTC · 6h 13m

    IssuesMinor incident
    Affected components
    SmartScan
    1. May 19, 2026 at 2:49 PM UTCidentified

      AI auto-categorization is currently disabled as we work on an enhancement to the functionality. Personal expense rules, workspace merchant rules, and merchant category code automation remain active during this time.

    2. May 19, 2026 at 9:02 PM UTCresolved

      This incident has been resolved.

    Degraded Performance

    Started May 19, 2026 at 1:02 PM UTC · 11m

    IssuesMinor incident
    Affected components
    Report PDFsSupport Message DeliverabilitySmartScanIntegration APIsExpensify Chat and MessagingExpensify Website And Mobile App
    1. May 19, 2026 at 1:02 PM UTCinvestigating

      We’re aware of site instability issues and are working on resolving them as soon as possible. We apologize for the inconvenience.

    2. May 19, 2026 at 1:12 PM UTCresolved

      This incident has been resolved.

    Degraded Performance

    Started May 12, 2026 at 6:53 PM UTC · 42m

    IssuesMinor incident
    Affected components
    CapitalOneExpensify CardBrexCommercial Card FeedsBank of AmericaCitiReport PDFsWells FargoAmerican ExpressSupport Message DeliverabilitySmartScanIntegration APIsExpensify Chat and MessagingExpensify TravelChaseSMS NotificationsExpensify Website And Mobile App
    1. May 12, 2026 at 6:53 PM UTCmonitoring

      We’re aware of site instability issues and are working on resolving them as soon as possible. We apologize for the inconvenience.

    2. May 12, 2026 at 7:35 PM UTCresolved

      This incident has been resolved.

    Site Issue

    Started May 7, 2026 at 3:48 PM UTC · 7m

    OutageCritical incident
    Affected components
    Expensify Website And Mobile App
    1. May 7, 2026 at 3:48 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. May 7, 2026 at 3:55 PM UTCresolved

      This incident has been resolved.

    Degraded Performance

    Started April 6, 2026 at 4:54 PM UTC · 4h 28m

    IssuesMinor incident
    Affected components
    Report PDFsOutgoing emailsSupport Message DeliverabilitySmartScanIntegration APIsExpensify Chat and MessagingExpensify TravelSMS Notificationscommunity.expensify.comExpensify Website And Mobile App
    1. April 6, 2026 at 4:54 PM UTCmonitoring

      We’re aware of site instability issues and are working on resolving them as soon as possible. We apologize for the inconvenience.

    2. April 6, 2026 at 9:22 PM UTCresolved

      This incident has been resolved.