Extend outage history

8 recorded Extend incidents since April 2022, with official updates, affected components, duration and resolution information.

9/1 incident

Started September 1, 2022 at 7:17 PM UTC 3h 48m

Pending

September 1, 2022 at 7:17 PM UTCinvestigating
Please be aware that some Extend customers may be experiencing issues creating virtual cards. We are researching the issue and treating this with the utmost urgency. We will notify when this is resolved.
September 1, 2022 at 11:04 PM UTCresolved
This incident has been resolved.

Started August 25, 2022 at 2:16 PM UTC 1h 3m

Pending

August 25, 2022 at 2:16 PM UTCinvestigating
Please be aware that some Extend customers may be experiencing issues creating virtual cards. We are researching the issue and treating this with the utmost urgency. We will notify when this is resolved.
August 25, 2022 at 3:19 PM UTCresolved
This incident has been resolved.

Started August 10, 2022 at 9:49 AM UTC 1h 25m

Pending

August 10, 2022 at 9:49 AM UTCinvestigating
We are currently investigating this issue.
August 10, 2022 at 11:13 AM UTCinvestigating
We are continuing to investigate this issue.
August 10, 2022 at 11:13 AM UTCresolved
This incident has been resolved.

Started August 6, 2022 at 8:15 PM UTC 2d 20h

Pending

August 6, 2022 at 8:15 PM UTCinvestigating
We are experiencing issues with one of our partners for virtual card transactions.
August 9, 2022 at 4:52 PM UTCresolved
This incident has been resolved.

Started July 11, 2022 at 8:04 PM UTC 18h 17m

OutageMajor incident

July 11, 2022 at 8:04 PM UTCinvestigating
We are experiencing issues with one of our partners for virtual card creation.
July 12, 2022 at 2:21 PM UTCresolved
This incident has been resolved.

Started May 5, 2022 at 7:14 PM UTC 53m

OutageMajor incident

May 5, 2022 at 7:14 PM UTCinvestigating
We are currently investigating this issue.
May 5, 2022 at 8:06 PM UTCresolved
This incident has been resolved.

Started April 21, 2022 at 1:41 AM UTC 12h 59m

IssuesMinor incident

April 21, 2022 at 1:41 AM UTCidentified
We are experiencing issues with one of our partners for virtual card creation
April 21, 2022 at 2:40 PM UTCresolved
This incident has been resolved.

Started April 1, 2022 at 12:53 PM UTC 58m

IssuesMinor incident

April 1, 2022 at 12:53 PM UTCinvestigating
We are experiencing issues with one of our partners for virtual card creation
April 1, 2022 at 12:54 PM UTCinvestigating
We are continuing to investigate this issue.
April 1, 2022 at 12:54 PM UTCidentified
The issue has been identified and we are reaching out for a better timeline
April 1, 2022 at 12:55 PM UTCidentified
We are experiencing issues with one of our partners for virtual card creation
April 1, 2022 at 1:51 PM UTCresolved
This incident has been resolved.

Extend outage history and incident timeline | Uptimus