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    Flock outage history

    12 recorded Flock incidents since February 2020, with official updates, affected components, duration and resolution information.

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    Degraded Performance for Flock

    Started July 9, 2026 at 12:30 PM UTC · 3h 0m

    IssuesMinor incident
    Affected components
    Group Messaging
    1. July 9, 2026 at 4:20 PM UTCinvestigating

      Our team is investigating an issue with degraded group message delivery

    2. July 9, 2026 at 4:21 PM UTCresolved

      Our team identified and resolved the underlying issue, and all systems are now operating normally. We appreciate your patience and apologize for any inconvenience caused.

    Partial outage affecting a limited number of users

    Started September 5, 2023 at 2:19 PM UTC · 0m

    Pending
    Affected components
    Client ConnectionsWebhook/ API ReferenceNotificationPersonal MessagingFilesharingFlockapps IntegrationsVideo ConferenceChat historyGroup Messaging
    1. September 5, 2023 at 2:19 PM UTCresolved

      The issue has been resolved. We are actively monitoring the situation to ensure continued stability.

    Degraded Performance for Flock

    Started November 8, 2022 at 3:00 PM UTC · 30m

    IssuesMinor incident
    Affected components
    Client Connections
    1. November 8, 2022 at 4:08 PM UTCinvestigating

      We are currently investigating this issue.

    2. November 8, 2022 at 4:33 PM UTCresolved

      This incident has been resolved.

    Server Outage

    Started May 16, 2022 at 1:10 PM UTC · 1h 0m

    Pending
    Affected components
    Client ConnectionsWebhook/ API ReferenceNotificationPersonal MessagingFilesharingFlockapps IntegrationsVideo ConferenceChat historyGroup Messaging
    1. May 16, 2022 at 1:55 PM UTCresolved

      Issue is resolved

    Server Outage

    Started May 16, 2022 at 1:00 PM UTC · 0m

    Pending
    1. May 16, 2022 at 1:50 PM UTCresolved

      We are currently investigating this issue.

    Client Connectivity issue

    Started February 10, 2022 at 2:33 PM UTC · 1h 20m

    OutageMajor incident
    Affected components
    Client Connections
    1. February 10, 2022 at 2:33 PM UTCinvestigating

      We are currently investigating this issue.

    2. February 10, 2022 at 2:34 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. February 10, 2022 at 3:53 PM UTCresolved

      This incident has been resolved.

    Server Outage

    Started December 22, 2021 at 11:40 AM UTC · 49m

    IssuesMinor incident
    Affected components
    Personal MessagingChat historyGroup Messaging
    1. December 23, 2021 at 7:28 AM UTCinvestigating

      Users might be facing issue with message delivery and chat history loadig. Our Dev team is working on this issue.

    2. December 23, 2021 at 7:30 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. December 23, 2021 at 7:33 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. December 23, 2021 at 7:39 AM UTCresolved

      This incident has been resolved.

    Server Outage

    Started November 2, 2021 at 2:58 PM UTC · 5m

    IssuesMinor incident
    Affected components
    Client ConnectionsWebhook/ API ReferenceNotificationPersonal MessagingFilesharingFlockapps IntegrationsVideo ConferenceChat historyGroup Messaging
    1. November 2, 2021 at 2:58 PM UTCinvestigating

      We are currently investigating the issue.

    2. November 2, 2021 at 3:02 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. November 2, 2021 at 3:03 PM UTCresolved

      This incident has been resolved.

    Client Connectivity Issue

    Started August 14, 2020 at 2:55 PM UTC · 45m

    IssuesMinor incident
    Affected components
    Client Connections
    1. August 14, 2020 at 3:42 PM UTCinvestigating

      Users might be facing issue with connectivity. Our Dev team is working on this issue.

    2. August 14, 2020 at 4:11 PM UTCresolved

      Flock went through a service degradation because of which you may have faced connectivity issues. Our Operations Team has fixed this and you should be able to connect to the app now.

    Video Calling Operational Issue

    Started April 8, 2020 at 11:21 AM UTC · 1h 8m

    OutageCritical incident
    Affected components
    Video Conference
    1. April 8, 2020 at 11:21 AM UTCinvestigating

      There is some operational issue with the Video Calling , we are investigating this issue.

    2. April 8, 2020 at 12:29 PM UTCresolved

      This incident has been resolved.

    Client connectivity issue

    Started March 30, 2020 at 11:45 AM UTC · 0m

    IssuesMinor incident
    1. March 30, 2020 at 11:48 AM UTCresolved

      There was 18 mins client connectivity issue on the web client

    Minor connectivity issue

    Started February 25, 2020 at 9:02 AM UTC · 0m

    Pending
    Affected components
    Client Connections
    1. February 25, 2020 at 9:23 AM UTCresolved

      Some of the flock clients may have experienced minor connectivity issues for a period of 2-5 minutes. Our operations team has resolved this issue. All services are fully functional.