Flock outage history and incident timeline

Degraded Performance for Flock

Started July 9, 2026 at 12:30 PM UTC 3h 0m

IssuesMinor incident

Affected components

Group Messaging

July 9, 2026 at 4:20 PM UTCinvestigating
Our team is investigating an issue with degraded group message delivery
July 9, 2026 at 4:21 PM UTCresolved
Our team identified and resolved the underlying issue, and all systems are now operating normally. We appreciate your patience and apologize for any inconvenience caused.

Partial outage affecting a limited number of users

Started September 5, 2023 at 2:19 PM UTC 0m

Pending

Affected components

Client ConnectionsWebhook/ API ReferenceNotificationPersonal MessagingFilesharingFlockapps IntegrationsVideo ConferenceChat historyGroup Messaging

September 5, 2023 at 2:19 PM UTCresolved
The issue has been resolved. We are actively monitoring the situation to ensure continued stability.

Degraded Performance for Flock

Started November 8, 2022 at 3:00 PM UTC 30m

IssuesMinor incident

Affected components

Client Connections

November 8, 2022 at 4:08 PM UTCinvestigating
We are currently investigating this issue.
November 8, 2022 at 4:33 PM UTCresolved
This incident has been resolved.

Server Outage

Started May 16, 2022 at 1:10 PM UTC 1h 0m

Pending

Affected components

Client ConnectionsWebhook/ API ReferenceNotificationPersonal MessagingFilesharingFlockapps IntegrationsVideo ConferenceChat historyGroup Messaging

May 16, 2022 at 1:55 PM UTCresolved
Issue is resolved

Server Outage

Started May 16, 2022 at 1:00 PM UTC 0m

Pending

May 16, 2022 at 1:50 PM UTCresolved
We are currently investigating this issue.

Client Connectivity issue

Started February 10, 2022 at 2:33 PM UTC 1h 20m

OutageMajor incident

Affected components

Client Connections

February 10, 2022 at 2:33 PM UTCinvestigating
We are currently investigating this issue.
February 10, 2022 at 2:34 PM UTCinvestigating
We are continuing to investigate this issue.
February 10, 2022 at 3:53 PM UTCresolved
This incident has been resolved.

Server Outage

Started December 22, 2021 at 11:40 AM UTC 49m

IssuesMinor incident

Affected components

Personal MessagingChat historyGroup Messaging

December 23, 2021 at 7:28 AM UTCinvestigating
Users might be facing issue with message delivery and chat history loadig. Our Dev team is working on this issue.
December 23, 2021 at 7:30 AM UTCidentified
The issue has been identified and a fix is being implemented.
December 23, 2021 at 7:33 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
December 23, 2021 at 7:39 AM UTCresolved
This incident has been resolved.

Server Outage

Started November 2, 2021 at 2:58 PM UTC 5m

IssuesMinor incident

Affected components

Client ConnectionsWebhook/ API ReferenceNotificationPersonal MessagingFilesharingFlockapps IntegrationsVideo ConferenceChat historyGroup Messaging

November 2, 2021 at 2:58 PM UTCinvestigating
We are currently investigating the issue.
November 2, 2021 at 3:02 PM UTCinvestigating
We are continuing to investigate this issue.
November 2, 2021 at 3:03 PM UTCresolved
This incident has been resolved.

Client Connectivity Issue

Started August 14, 2020 at 2:55 PM UTC 45m

IssuesMinor incident

Affected components

Client Connections

August 14, 2020 at 3:42 PM UTCinvestigating
Users might be facing issue with connectivity. Our Dev team is working on this issue.
August 14, 2020 at 4:11 PM UTCresolved
Flock went through a service degradation because of which you may have faced connectivity issues. Our Operations Team has fixed this and you should be able to connect to the app now.

Video Calling Operational Issue

Started April 8, 2020 at 11:21 AM UTC 1h 8m

OutageCritical incident

Affected components

Video Conference

April 8, 2020 at 11:21 AM UTCinvestigating
There is some operational issue with the Video Calling , we are investigating this issue.
April 8, 2020 at 12:29 PM UTCresolved
This incident has been resolved.

Client connectivity issue

Started March 30, 2020 at 11:45 AM UTC 0m

IssuesMinor incident

March 30, 2020 at 11:48 AM UTCresolved
There was 18 mins client connectivity issue on the web client

Minor connectivity issue

Started February 25, 2020 at 9:02 AM UTC 0m

Pending

Affected components

Client Connections

February 25, 2020 at 9:23 AM UTCresolved
Some of the flock clients may have experienced minor connectivity issues for a period of 2-5 minutes. Our operations team has resolved this issue. All services are fully functional.