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    Frontspin outage history

    45 recorded Frontspin incidents since April 2026, with official updates, affected components, duration and resolution information.

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    Investigating an issue with MFA

    Started September 30, 2026 at 2:46 PM UTC · 0m

    IssuesMinor incident
    1. September 30, 2026 at 2:46 PM UTCresolved

      Investigating an issue with MFA where users are not receiving the code

    Investigating an issue with Salesforce Sync

    Started September 29, 2026 at 12:48 PM UTC · 2h 40m

    IssuesMinor incident
    1. September 29, 2026 at 12:48 PM UTCinvestigating

      The team is currently investigating issues with the salesforce sync. Updates will be provided.

    2. September 29, 2026 at 2:04 PM UTCresolved

      The application is in a stable state and all syncing with salesforce is resolved. We are actively ensuring records catch up for large tenants. Monitoring the sync closely. We believe access is restored. We will update as soon as we believe all data has been processed.

    3. September 29, 2026 at 3:28 PM UTCresolved

      The application is working as expected. The application returned to stability on Tuesday, September 29, 2026 is 12:44 UTC. We are ensuring processing continues.

    Service Outage

    Started September 28, 2026 at 1:22 PM UTC · 16m

    OutageMajor incident
    1. September 28, 2026 at 1:22 PM UTCinvestigating

      We are investigating a service outage. The team is actively investigating on a fix.

    2. September 28, 2026 at 1:30 PM UTCresolved

      Outbound calling has been restored. The team is working on investigating issues with inbound calls.

    3. September 28, 2026 at 1:38 PM UTCresolved

      System access has been restored. The team is monitoring all actions closely.

    Calling unavailable on p2.frontspin.com

    Started September 4, 2026 at 2:45 PM UTC · 23m

    OutageMajor incident
    1. September 4, 2026 at 2:45 PM UTCinvestigating

      Calling is currently unavailable on https://p2.frontspin.com. The platform itself is available and all other functions are working normally. We are looking into it.

    2. September 4, 2026 at 3:08 PM UTCresolved

      The Issue has been resolved. The team will continue to monitor the situation closely.

    P2 is unavailable

    Started August 29, 2026 at 2:05 PM UTC · 54m

    OutageMajor incident
    1. August 29, 2026 at 2:05 PM UTCinvestigating

      The team is aware and working at resolving the issue.

    2. August 29, 2026 at 2:59 PM UTCresolved

      P2 is available.

    API and Salesforce sync delays on P2

    Started August 18, 2026 at 2:56 PM UTC · 14m

    IssuesMinor incident
    1. August 18, 2026 at 2:56 PM UTCinvestigating

      We are investigating delayed API responses and delays in Salesforce data synchronization affecting customers on the P2 platform. Our team is working to identify the cause. We will post an update as soon as we know more.

    2. August 18, 2026 at 3:10 PM UTCresolved

      This issue has been resolved. API responses and Salesforce synchronization on the P2 platform have returned to normal. Thank you for your patience.

    Platform Update

    Started August 14, 2026 at 3:02 AM UTC · 0m

    Pending
    1. August 14, 2026 at 3:02 AM UTCresolved

      Platform Update

    Frontspin Page - Platform P2

    Started August 14, 2026 at 1:06 AM UTC · 2m

    OutageMajor incident
    1. August 14, 2026 at 1:06 AM UTCinvestigating

      Frontspin Page - Platform P2 went down

    2. August 14, 2026 at 1:09 AM UTCresolved

      Frontspin Page - Platform P2 recovered

    Titanx Dialer - Login P2

    Started August 14, 2026 at 1:05 AM UTC · 3m

    OutageMajor incident
    1. August 14, 2026 at 1:05 AM UTCinvestigating

      Titanx Dialer - Login P2 went down

    2. August 14, 2026 at 1:08 AM UTCresolved

      Titanx Dialer - Login P2 recovered

    Frontspin Page - Platform P2

    Started August 14, 2026 at 1:02 AM UTC · 2m

    OutageMajor incident
    1. August 14, 2026 at 1:02 AM UTCinvestigating

      Frontspin Page - Platform P2 went down

    2. August 14, 2026 at 1:05 AM UTCresolved

      Frontspin Page - Platform P2 recovered

    Titanx Dialer - Login P2

    Started August 14, 2026 at 1:01 AM UTC · 3m

    OutageMajor incident
    1. August 14, 2026 at 1:01 AM UTCinvestigating

      Titanx Dialer - Login P2 went down

    2. August 14, 2026 at 1:05 AM UTCresolved

      Titanx Dialer - Login P2 recovered

    Titanx Dialer - Login APP

    Started August 2, 2026 at 9:01 AM UTC · 28m

    OutageMajor incident
    1. August 2, 2026 at 9:01 AM UTCinvestigating

      Titanx Dialer - Login APP went down

    2. August 2, 2026 at 9:29 AM UTCresolved

      Titanx Dialer - Login APP recovered

    Frontspin Page - Platform APP

    Started July 13, 2026 at 11:11 PM UTC · 56m

    OutageMajor incident
    1. July 13, 2026 at 11:11 PM UTCinvestigating

      Frontspin Page - Platform APP went down

    2. July 14, 2026 at 12:07 AM UTCresolved

      Frontspin Page - Platform APP recovered

    Frontspin Swagger Page - Public Api - Platform App

    Started July 13, 2026 at 11:10 PM UTC · 1h 8m

    OutageMajor incident
    1. July 13, 2026 at 11:10 PM UTCinvestigating

      Frontspin Swagger Page - Public Api - Platform App went down

    2. July 14, 2026 at 12:18 AM UTCresolved

      Frontspin Swagger Page - Public Api - Platform App recovered

    Titanx Dialer - Login APP

    Started July 13, 2026 at 11:07 PM UTC · 1h 0m

    OutageMajor incident
    1. July 13, 2026 at 11:07 PM UTCinvestigating

      Titanx Dialer - Login APP went down

    2. July 14, 2026 at 12:07 AM UTCresolved

      Titanx Dialer - Login APP recovered

    Titanx Dialer - Login P2

    Started July 13, 2026 at 9:07 PM UTC · 7m

    OutageMajor incident
    1. July 13, 2026 at 9:07 PM UTCinvestigating

      Titanx Dialer - Login P2 went down

    2. July 13, 2026 at 9:14 PM UTCresolved

      Titanx Dialer - Login P2 recovered

    Login issues for EU based users

    Started July 13, 2026 at 8:03 PM UTC · 0m

    IssuesMinor incident
    1. July 13, 2026 at 8:03 PM UTCresolved

      we're investigating an issue related to login from EU

    Titanx Dialer - Login APP

    Started July 13, 2026 at 8:02 PM UTC · 11m

    OutageMajor incident
    1. July 13, 2026 at 8:02 PM UTCinvestigating

      Titanx Dialer - Login APP went down

    2. July 13, 2026 at 8:13 PM UTCresolved

      Titanx Dialer - Login APP recovered

    Titanx Dialer - Login APP

    Started July 13, 2026 at 7:52 PM UTC · 9m

    OutageMajor incident
    1. July 13, 2026 at 7:52 PM UTCinvestigating

      Titanx Dialer - Login APP went down

    2. July 13, 2026 at 8:02 PM UTCresolved

      Titanx Dialer - Login APP recovered

    Titanx Dialer - Login APP

    Started July 13, 2026 at 7:47 PM UTC · 5m

    OutageMajor incident
    1. July 13, 2026 at 7:47 PM UTCinvestigating

      Titanx Dialer - Login APP went down

    2. July 13, 2026 at 7:52 PM UTCresolved

      Titanx Dialer - Login APP recovered