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    Gandi outage history

    63 recorded Gandi incidents since June 2025, with official updates, affected components, duration and resolution information.

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    Webmail incident

    Started October 23, 2026 at 9:03 AM UTC · 3h 9m

    OutageMajor incident
    Affected components
    Roundcube webmailSogo webmail
    1. October 23, 2026 at 9:03 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. October 23, 2026 at 9:33 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. October 23, 2026 at 12:12 PM UTCresolved

      This incident has been resolved.

    Delays on PaaS and Cloud operations at FR-SD3

    Started October 6, 2026 at 10:47 AM UTC · 22m

    IssuesMinor incident
    Affected components
    Simple Hosting FR-SD3Cloud FR-SD3
    1. October 6, 2026 at 10:47 AM UTCinvestigating

      We are currently investigating this issue.

    2. October 6, 2026 at 11:09 AM UTCresolved

      This incident has been resolved.

    503 error on some webhosting instances

    Started September 9, 2026 at 4:59 PM UTC · 3h 45m

    OutageMajor incident
    Affected components
    Simple Hosting FR-SD6
    1. September 9, 2026 at 4:59 PM UTCinvestigating

      We are investigating some issues with some of the webhosting instances on SD6

    2. September 9, 2026 at 8:44 PM UTCresolved

      This incident has been resolved.

    Slowness on change_owner domain operations

    Started September 7, 2026 at 6:57 PM UTC · 20h 33m

    IssuesMinor incident
    Affected components
    admin.gandi.netPUBLIC API v5
    1. September 7, 2026 at 6:57 PM UTCinvestigating

      We are experiencing slowness on change_owner domain operations.

    2. September 7, 2026 at 6:57 PM UTCinvestigating

      change_owner operations can experience up to 12 hours delay

    3. September 8, 2026 at 3:29 PM UTCresolved

      This incident has been resolved.

    Notifications of 2FA emails delayed for the moment

    Started September 3, 2026 at 3:04 PM UTC · 1h 38m

    IssuesMinor incident
    Affected components
    admin.gandi.netshop.gandi.net
    1. September 3, 2026 at 3:04 PM UTCinvestigating

      We are currently investigating this issue.

    2. September 3, 2026 at 4:42 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. September 3, 2026 at 4:43 PM UTCresolved

      This incident has been resolved.

    Storage unit issue in FR-SD6

    Started August 11, 2026 at 8:34 AM UTC · 5h 10m

    IssuesMinor incident
    Affected components
    Simple Hosting FR-SD6Cloud FR-SD6GandiCloud VPS FR-SD6
    1. August 11, 2026 at 8:34 AM UTCinvestigating

      We are currently investigating the issue.

    2. August 11, 2026 at 10:08 AM UTCinvestigating

      We are investigating a performance issue impacting 3 unit in FR-SD6.

    3. August 11, 2026 at 10:08 AM UTCinvestigating

      We are continuing to investigate this issue.

    4. August 11, 2026 at 11:45 AM UTCinvestigating

      We are proceeding to a storage unit restart. You could encounter timeout on your GandiCloud VPS or PaaS

    5. August 11, 2026 at 12:23 PM UTCinvestigating

      We are proceeding to another storage unit restart. You could encounter timeout on your GandiCloud VPS or PaaS

    6. August 11, 2026 at 1:01 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    7. August 11, 2026 at 1:44 PM UTCresolved

      This incident has been resolved.

    Gandimail admin errors

    Started August 11, 2026 at 8:15 AM UTC · 1h 29m

    OutageMajor incident
    Affected components
    admin.gandi.net
    1. August 11, 2026 at 8:15 AM UTCinvestigating

      We are currently investigating this issue.

    2. August 11, 2026 at 8:28 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. August 11, 2026 at 9:17 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. August 11, 2026 at 9:45 AM UTCresolved

      This incident has been resolved.

    .pm, .re, .tf, .wf and .yt operations unavailable

    Started July 29, 2026 at 8:26 AM UTC · 1h 40m

    OutageMajor incident
    Affected components
    Domain name registration
    1. July 29, 2026 at 8:26 AM UTCinvestigating

      We are currently investigating this issue.

    2. July 29, 2026 at 10:02 AM UTCidentified

      The domain registry Afnic confirmed that they are investigating an issue regarding these TLD, we are awaiting the resolution on their side

    3. July 29, 2026 at 10:06 AM UTCresolved

      This incident has been resolved.

    Domain name availability issue

    Started July 21, 2026 at 1:31 PM UTC · 1h 36m

    IssuesMinor incident
    Affected components
    Domain name registration
    1. July 21, 2026 at 1:31 PM UTCinvestigating

      We are currently investigating this issue.

    2. July 21, 2026 at 3:07 PM UTCresolved

      This incident has been resolved.

    .cz domain operations unavailable

    Started July 10, 2026 at 3:08 PM UTC · 3d 22h

    IssuesMinor incident
    Affected components
    Domain name registration
    1. July 10, 2026 at 3:08 PM UTCidentified

      .cz operations are currently unavailable due to a technical issue with a third-party component. We are working to resolve this as a matter of priority and expect service to be restored shortly.

    2. July 15, 2026 at 2:05 PM UTCresolved

      This incident has been resolved.

    Storage unit failure at sd 6

    Started July 8, 2026 at 8:38 AM UTC · 42m

    OutageMajor incident
    Affected components
    Simple Hosting FR-SD6Cloud FR-SD6
    1. July 8, 2026 at 8:38 AM UTCinvestigating

      We are having an issue with one of our storage units at SD6. Some WebHosting instances and Cloud servers are not available at the moment. We are working to fix this issue.

    2. July 8, 2026 at 8:44 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. July 8, 2026 at 8:56 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. July 8, 2026 at 9:20 AM UTCresolved

      This incident has been resolved.

    SD5 storage

    Started June 24, 2026 at 9:34 AM UTC · 2h 54m

    OutageMajor incident
    Affected components
    Cloud FR-SD5Simple Hosting FR-SD5
    1. June 24, 2026 at 9:34 AM UTCinvestigating

      We are currently investigating this issue.

    2. June 24, 2026 at 9:49 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. June 24, 2026 at 10:47 AM UTCidentified

      We are continuing to work on a fix for this issue

    4. June 24, 2026 at 11:18 AM UTCidentified

      We have encountered an hardware issue on the JBOD. Root cause is fixed and we are processing to final verifications

    5. June 24, 2026 at 11:31 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. June 24, 2026 at 12:29 PM UTCresolved

      This incident has been resolved.

    .pt domain operations unavailable

    Started June 22, 2026 at 9:02 AM UTC · 3h 16m

    OutageMajor incident
    Affected components
    Domain name registration
    1. June 22, 2026 at 9:02 AM UTCinvestigating

      .pt operations are currently unavailable due to a technical issue. We are working to resolve this as a matter of priority and expect service to be restored shortly.

    2. June 22, 2026 at 9:55 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. June 22, 2026 at 12:18 PM UTCresolved

      This incident has been resolved.

    Live DNS update latency

    Started May 12, 2026 at 10:28 AM UTC · 18m

    IssuesMinor incident
    Affected components
    LiveDNS
    1. May 12, 2026 at 10:28 AM UTCinvestigating

      We are currently investigating an unusual latency issue with updating the zone files.

    2. May 12, 2026 at 10:46 AM UTCmonitoring

      We identified an issue in the monitoring system that triggered a false positive regarding latency. No customers were impacted.

    3. May 12, 2026 at 10:46 AM UTCresolved

      This incident has been resolved.

    Issue on a storage unit

    Started April 23, 2026 at 8:31 AM UTC · 16m

    IssuesMinor incident
    Affected components
    Simple Hosting FR-SD3
    1. April 23, 2026 at 8:31 AM UTCidentified

      We had to reboot a storage unit do to an issue.

    2. April 23, 2026 at 8:41 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. April 23, 2026 at 8:47 AM UTCresolved

      This incident has been resolved.

    .fi domain operations unavailable

    Started April 17, 2026 at 12:00 PM UTC · 1h 0m

    IssuesMinor incident
    Affected components
    Domain name registration
    1. April 17, 2026 at 12:00 PM UTCinvestigating

      .fi operations are currently unavailable due to a technical issue with a third-party component. .We are working to resolve this as a matter of priority and expect service to be restored shortly.

    2. April 17, 2026 at 12:01 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. April 17, 2026 at 1:00 PM UTCresolved

      This incident has been resolved.

    .fr registry incident (.re, .tf, .wf, .yt, .pm)

    Started April 16, 2026 at 9:03 AM UTC · 3h 15m

    OutageMajor incident
    Affected components
    Domain name registration
    1. April 16, 2026 at 9:03 AM UTCinvestigating

      We are currently investigating this issue.

    2. April 16, 2026 at 9:11 AM UTCidentified

      Also impacted .re, .tf, .wf, .yt, .pm

    3. April 16, 2026 at 11:30 AM UTCidentified

      We are continuing to work on a fix for this issue.

    4. April 16, 2026 at 11:30 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. April 16, 2026 at 12:18 PM UTCresolved

      This incident has been resolved.

    LU-BI1 PaaS slowness

    Started March 24, 2026 at 12:33 PM UTC · 8h 40m

    IssuesMinor incident
    Affected components
    Simple Hosting LU-BI1
    1. March 24, 2026 at 12:33 PM UTCinvestigating

      We are currently investigating this issue.

    2. March 24, 2026 at 3:04 PM UTCinvestigating

      We are still investigating this issue

    3. March 24, 2026 at 4:06 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    4. March 24, 2026 at 4:26 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. March 24, 2026 at 9:13 PM UTCresolved

      This incident has been resolved.

    DDoS on sd3

    Started March 19, 2026 at 12:08 PM UTC · 3h 1m

    IssuesMinor incident
    Affected components
    Simple Hosting FR-SD3
    1. March 19, 2026 at 12:08 PM UTCinvestigating

      We are currently investigating this issue.

    2. March 19, 2026 at 12:48 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. March 19, 2026 at 3:09 PM UTCresolved

      This incident has been resolved.

    Issue on a storage unit

    Started March 18, 2026 at 1:00 PM UTC · 41m

    OutageMajor incident
    Affected components
    Simple Hosting FR-SD3
    1. March 18, 2026 at 1:00 PM UTCinvestigating

      We are currently investigating this issue.

    2. March 18, 2026 at 1:29 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. March 18, 2026 at 1:41 PM UTCresolved

      This incident has been resolved.