Garmin Inreach outage history and incident timeline

Garmin Subscription Services Outage

Started September 1, 2026 at 9:16 PM UTC 6h 5m

OutageMajor incident

Affected components

LTE Activation and Subscription Billing

September 1, 2026 at 9:16 PM UTCinvestigating
Subscription activation, plan change, and cancelation requests are currently delayed. Any pending actions will complete once the issue is resolved. We recommend waiting to activate or make changes to subscriptions until this issue is resolved.
September 2, 2026 at 12:25 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
September 2, 2026 at 3:22 AM UTCresolved
This incident has been resolved.

Iridium Device Activations and Plan Changes Delayed

Started August 27, 2026 at 9:45 PM UTC 2h 18m

Pending

Affected components

Satellite Activation and Subscription Billing

August 27, 2026 at 11:32 PM UTCinvestigating
Iridium device activations, plan changes, and cancellations are currently delayed. Any pending changes will complete when service is restored. We recommend waiting to activate, deactivate, or change plans on your device until this incident is resolved.
August 28, 2026 at 12:03 AM UTCinvestigating
We are continuing to investigate this issue.
August 28, 2026 at 12:03 AM UTCresolved
This incident has been resolved.

Garmin Explore website inaccessible for some customers

Started August 13, 2026 at 5:40 PM UTC 53m

IssuesMinor incident

Affected components

Garmin Explore Website and MapShare

August 13, 2026 at 5:40 PM UTCinvestigating
Some customers may experience issues accessing the Explore website. These issues do not impact device messaging or SOS functionality.
August 13, 2026 at 6:32 PM UTCresolved
This incident has been resolved.

Garmin Alpha App Map Issues

Started July 20, 2026 at 5:06 PM UTC 1h 7m

Pending

Affected components

Garmin Alpha Mobile App

July 20, 2026 at 5:06 PM UTCidentified
Some customers may experience issues with viewing some Alpha LTE devices in the Alpha App map. The issue has been identified and a fix is being implemented.
July 20, 2026 at 6:13 PM UTCresolved
This incident has been resolved.

Iridium Device Activations and Plan Changes Delayed

Started July 1, 2026 at 5:44 PM UTC 2h 13m

OutageMajor incident

Affected components

Satellite Activation and Subscription Billing

July 1, 2026 at 5:44 PM UTCmonitoring
Iridium device activations, plan changes, and cancellations are currently delayed. Any pending changes will complete when service is restored. We recommend waiting to activate, deactivate, or change plans on your device until this incident is resolved.
July 1, 2026 at 6:03 PM UTCidentified
The issue has been identified and a fix is being implemented.
July 1, 2026 at 7:57 PM UTCresolved
This incident has been resolved.

Delays with inReach subscription activations, deactivations and plan changes

Started June 23, 2026 at 10:31 PM UTC 3h 35m

OutageCritical incident

Affected components

Satellite Activation and Subscription BillingLTE Activation and Subscription Billing

June 23, 2026 at 10:31 PM UTCinvestigating
inReach subscription service activations, plan changes and deactivations are currently delayed.
June 24, 2026 at 12:10 AM UTCidentified
The issue has been identified and a fix is being implemented.
June 24, 2026 at 12:28 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
June 24, 2026 at 2:07 AM UTCresolved
This incident has been resolved.

Delays syncing data for some customers in the Americas

Started June 20, 2026 at 7:08 PM UTC 16m

IssuesMinor incident

Affected components

Garmin Explore Mobile AppGarmin Earthmate Mobile AppGarmin Explore Website and MapShareGarmin Messenger Mobile App

June 20, 2026 at 7:08 PM UTCinvestigating
We are currently investigating this issue.
June 20, 2026 at 7:24 PM UTCresolved
This incident has been resolved.

Garmin Subscription Services impacted

Started June 7, 2026 at 12:12 PM UTC 1h 7m

IssuesMinor incident

Affected components

Satellite Activation and Subscription BillingLTE Activation and Subscription Billing

June 7, 2026 at 12:12 PM UTCinvestigating
Garmin subscription services are currently experiencing issues. Subscription management features, including activations, plan changes, and cancellations, may be impacted.
June 7, 2026 at 1:20 PM UTCresolved
This incident has been resolved.

Degraded Sync Performance

Started June 1, 2026 at 9:17 AM UTC 1h 34m

Pending

Affected components

Garmin Explore Mobile AppGarmin Alpha Mobile AppGarmin Earthmate Mobile AppGarmin Explore Website and MapShareGarmin Messenger Mobile App

June 1, 2026 at 9:17 AM UTCinvestigating
Some customers are experiencing degraded performance affecting syncing in Explore, Messenger, Earthmate, Alpha, Tread, and other applications.
June 1, 2026 at 10:49 AM UTCinvestigating
We are continuing to investigate this issue.
June 1, 2026 at 10:51 AM UTCresolved
This incident has been resolved.

inReach Messaging Delays for Some Customers

Started May 29, 2026 at 6:04 AM UTC 1h 44m

IssuesMinor incident

Affected components

inReach Messaging

May 29, 2026 at 6:04 AM UTCinvestigating
We are currently investigating an issue impacting messaging for some inReach customers.
May 29, 2026 at 7:49 AM UTCresolved
This incident has been resolved

inReach Messaging Delays for Some Customers

Started May 27, 2026 at 9:12 PM UTC 42m

IssuesMinor incident

Affected components

inReach Messaging

May 27, 2026 at 9:12 PM UTCinvestigating
Some inReach customers may be experiencing delays with messaging. We are actively investigating the issue.
May 27, 2026 at 9:53 PM UTCresolved
This incident has been resolved.

inReach Customers may be unable to send messages to SMS/Email destinations

Started May 26, 2026 at 3:51 PM UTC 2h 13m

IssuesMinor incident

Affected components

inReach Messaging

May 26, 2026 at 3:51 PM UTCinvestigating
We are currently investigating this issue.
May 26, 2026 at 3:54 PM UTCidentified
The issue has been identified and a fix is being implemented.
May 26, 2026 at 5:23 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
May 26, 2026 at 6:03 PM UTCresolved
This incident has been resolved.

Data syncing may be degraded for some customers in Europe, the Middle East, and Africa

Started May 25, 2026 at 2:48 PM UTC 48m

IssuesMinor incident

Affected components

Garmin Explore Mobile AppGarmin Earthmate Mobile AppGarmin Messenger Mobile App

May 25, 2026 at 2:48 PM UTCinvestigating
The Garmin Messenger Mobile App, Earthmate Mobile App, and Explore Mobile App have been experiencing issues with sync in the Europe, Middle East, and Africa region. We are currently investigating this issue.
May 25, 2026 at 2:48 PM UTCinvestigating
We are continuing to investigate this issue.
May 25, 2026 at 3:26 PM UTCmonitoring
We are continuing to monitor sync performance in the Europe, Middle East, and Africa region, but have seen improved performance since approximately 11:00 EST (15:00 UTC).
May 25, 2026 at 3:36 PM UTCresolved
This incident has been resolved.

Garmin Subscription Services Management

Started May 21, 2026 at 8:45 PM UTC 31m

IssuesMinor incident

Affected components

Satellite Activation and Subscription BillingLTE Activation and Subscription Billing

May 21, 2026 at 8:45 PM UTCinvestigating
We are currently investigating an issue which may cause delays in being able to manage your subscription plan.
May 21, 2026 at 9:06 PM UTCidentified
The issue has been identified and a fix is being implemented.
May 21, 2026 at 9:16 PM UTCresolved
This incident has been resolved.

Reduced Performance for sync in Europe region

Started May 19, 2026 at 3:45 PM UTC 33m

IssuesMinor incident

Affected components

Garmin Explore Mobile AppGarmin Alpha Mobile AppGarmin Earthmate Mobile AppGarmin Explore Website and MapShareGarmin Messenger Mobile App

May 19, 2026 at 3:45 PM UTCinvestigating
Start Time: 7:00 AM Eastern Impact: Some customers in the Europe region will experience timeouts when performing syncs and other actions in Explore, Messenger, Earthmate, Alpha, Tread, and other applications
May 19, 2026 at 4:18 PM UTCresolved
This incident has been resolved.

inReach activations may be delayed for some customers

Started April 28, 2026 at 10:27 PM UTC 26m

IssuesMinor incident

Affected components

Satellite Activation and Subscription BillingLTE Activation and Subscription Billing

April 28, 2026 at 10:27 PM UTCinvestigating
We are currently investigating this issue.
April 28, 2026 at 10:53 PM UTCresolved
This incident has been resolved.

Garmin Subscription Services impacted

Started April 5, 2026 at 4:48 PM UTC 1h 57m

IssuesMinor incident

Affected components

Satellite Activation and Subscription BillingLTE Activation and Subscription Billing

April 5, 2026 at 4:48 PM UTCinvestigating
Garmin subscription services are currently experiencing issues. Subscription management features, including activations, plan changes, and cancellations, may be impacted.
April 5, 2026 at 6:44 PM UTCresolved
This incident has been resolved.

Data syncing may be delayed for some customers in Europe

Started March 31, 2026 at 6:30 PM UTC 11m

OutageMajor incident

Affected components

Garmin Explore Mobile AppGarmin Earthmate Mobile App

March 31, 2026 at 6:30 PM UTCinvestigating
The inReach Desktop App, Earthmate Mobile App and Explore Mobile App have been experiencing issues with sync.
March 31, 2026 at 6:41 PM UTCresolved
This incident has been resolved.

SMS Messages Delayed for Some Customers

Started March 27, 2026 at 11:44 PM UTC 31m

OutageMajor incident

Affected components

inReach Messaging

March 27, 2026 at 11:44 PM UTCinvestigating
We are currently investigating an issue affecting SMS messaging for customers in certain regions.
March 28, 2026 at 12:15 AM UTCresolved
This incident has been resolved.

Sending media messages through the Messenger app via GSR56C's (Aviation only) are failing.

Started March 13, 2026 at 3:39 PM UTC 2d 20h

IssuesMinor incident

Affected components

inReach Messaging

March 13, 2026 at 3:39 PM UTCinvestigating
We are currently investigating this issue.
March 16, 2026 at 12:34 PM UTCresolved
This incident has been resolved.