Satellite messaging delays
OutageMajor incident
Affected components
inReach Messaging
- investigating
We are experiencing technical issues causing satellite messaging delays (for SBD satellite devices).
- resolved
This incident has been resolved.
60 recorded Garmin Inreach incidents since June 2025, with official updates, affected components, duration and resolution information.
We are experiencing technical issues causing satellite messaging delays (for SBD satellite devices).
This incident has been resolved.
Device activations, plan changes, and cancellations are currently delayed. Any pending changes will complete when service is restored. We recommend waiting to activate, deactivate, or change plans on your device until this incident is resolved.
We are continuing to investigate this issue.
Problem was identified and resolved. Systems are functioning normally.
We are experiencing technical issues that may impact weather requests
This incident has been resolved.
We are experiencing technical issues causing delays in subscription activations, plan changes, and cancellations. Requests submitted during this period may take longer than normal to complete. Existing active subscriptions remain operational.
A fix for the issue has been deployed and activations, plan changes, and cancellations are working as expected again
We are experiencing technical issues causing some satellite messaging delays (for Iridium SBD satellite devices). This does not affect SOS messaging.
This incident has been resolved.
We are experiencing technical issues causing satellite messaging delays (for some SBD satellite devices). This does not affect SOS messaging.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Subscription activation, plan change, and cancelation requests are currently delayed. Any pending actions will complete once the issue is resolved. We recommend waiting to activate or make changes to subscriptions until this issue is resolved.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Iridium device activations, plan changes, and cancellations are currently delayed. Any pending changes will complete when service is restored. We recommend waiting to activate, deactivate, or change plans on your device until this incident is resolved.
We are continuing to investigate this issue.
This incident has been resolved.
Some customers may experience issues accessing the Explore website. These issues do not impact device messaging or SOS functionality.
This incident has been resolved.
Some customers may experience issues with viewing some Alpha LTE devices in the Alpha App map. The issue has been identified and a fix is being implemented.
This incident has been resolved.
Iridium device activations, plan changes, and cancellations are currently delayed. Any pending changes will complete when service is restored. We recommend waiting to activate, deactivate, or change plans on your device until this incident is resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
inReach subscription service activations, plan changes and deactivations are currently delayed.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
Garmin subscription services are currently experiencing issues. Subscription management features, including activations, plan changes, and cancellations, may be impacted.
This incident has been resolved.
Some customers are experiencing degraded performance affecting syncing in Explore, Messenger, Earthmate, Alpha, Tread, and other applications.
We are continuing to investigate this issue.
This incident has been resolved.
We are currently investigating an issue impacting messaging for some inReach customers.
This incident has been resolved
Some inReach customers may be experiencing delays with messaging. We are actively investigating the issue.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The Garmin Messenger Mobile App, Earthmate Mobile App, and Explore Mobile App have been experiencing issues with sync in the Europe, Middle East, and Africa region. We are currently investigating this issue.
We are continuing to investigate this issue.
We are continuing to monitor sync performance in the Europe, Middle East, and Africa region, but have seen improved performance since approximately 11:00 EST (15:00 UTC).
This incident has been resolved.
We are currently investigating an issue which may cause delays in being able to manage your subscription plan.
The issue has been identified and a fix is being implemented.
This incident has been resolved.