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    Gemini outage history

    83 recorded Gemini incidents since March 2026, with official updates, affected components, duration and resolution information.

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    Temporary Sign-in Issue to Exchange and Credit Card on Gemini Website

    Started October 20, 2026 at 1:23 AM UTC · 28m

    OutageMajor incident
    Affected components
    Gemini Web UI: Uptime SLA 99.95%Gemini.com websiteGemini ActiveTrader™Gemini Mobile App: Uptime SLA 99.95%
    1. October 20, 2026 at 1:23 AM UTCinvestigating

      We are investigating reports of some users being unable to sign in on Gemini Website and Credit Card and will share more updates here as our investigation progresses. All customer accounts and funds remain secure. Further updates to follow.

    2. October 20, 2026 at 1:51 AM UTCresolved

      This incident has been resolved.

    Incorrect Index Prices on Perpetual Contracts

    Started October 16, 2026 at 3:31 AM UTC · 3h 30m

    IssuesMinor incident
    Affected components
    Gemini Web UI: Uptime SLA 99.95%Websockets APIGemini ActiveTrader™Gemini Mobile App: Uptime SLA 99.95%
    1. October 16, 2026 at 3:31 AM UTCinvestigating

      We’re investigating an issue where index prices for Perpetual contracts are showing incorrectly. Our team is working on a fix. We’ll post an update as soon as we have more information.

    2. October 16, 2026 at 7:02 AM UTCresolved

      This incident has been resolved.

    Prediction Contract Service Disruption

    Started September 28, 2026 at 2:10 PM UTC · Ongoing

    Pending
    Affected components
    Gemini Web UI: Uptime SLA 99.95%Websockets APIGemini ActiveTrader™Gemini Mobile App: Uptime SLA 99.95%REST APIFIX API
    1. September 28, 2026 at 2:10 PM UTCinvestigating

      Gemini is investigating reports of delays affecting Prediction contract creation and settlement. Customer accounts and funds remain secure. We are actively working to resolve the issue and will provide further updates as more information becomes available.

    2. September 28, 2026 at 3:53 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    ACH deposits failing

    Started September 27, 2026 at 8:26 AM UTC · 10h 1m

    IssuesMinor incident
    Affected components
    Recurring OrdersFiat Deposits and Withdrawals
    1. September 27, 2026 at 8:26 AM UTCinvestigating

      If the ACH deposits are not dual approved within 24 hours, they will be failed. This applies to deposit, instant buy, recurring buy involving ACH.

    2. September 27, 2026 at 6:27 PM UTCresolved

      This incident has been resolved.

    ACH Transfers Delayed or Failing

    Started September 27, 2026 at 7:23 AM UTC · 58m

    IssuesMinor incident
    Affected components
    Fiat Deposits and Withdrawals
    1. September 27, 2026 at 7:23 AM UTCinvestigating

      Gemini Trust Company, LLC customers initiating ACH deposits or withdrawals may experience delayed or unsuccessful transfers, including instant buys and recurring transfers using ACH. Other payment methods remain available. All customer accounts and funds remain completely secure.

    2. September 27, 2026 at 8:21 AM UTCresolved

      ACH transfers are now processing normally, and customers can retry their transfers. Customers with recurring buys should check their ACH payment method for any required action, while customers whose ACH deposit for a crypto purchase failed or was canceled should initiate a new deposit to cover any advanced funds and return their account to good standing. All customer accounts and funds remain completely secure.

    Cosmos (ATOM) Deposits and Withdrawals are temporarily unavailable

    Started September 22, 2026 at 12:20 PM UTC · 1d 1h

    IssuesMinor incident
    Affected components
    Cosmos Deposits and Withdrawals
    1. September 22, 2026 at 12:20 PM UTCinvestigating

      Cosmos (ATOM) Deposits and Withdrawals are temporarily unavailable. All customer accounts and funds remain completely secure. Updates will be provided once they are available.

    2. September 22, 2026 at 3:46 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. September 23, 2026 at 2:15 PM UTCresolved

      This incident has been resolved.

    Credit Card Support Calls Unavailable

    Started September 16, 2026 at 4:35 PM UTC · 1h 9m

    OutageCritical incident
    Affected components
    Gemini Credit Card™
    1. September 16, 2026 at 4:35 PM UTCinvestigating

      Customers are currently unable to reach Credit Card customer support by phone. All customer accounts and funds remain completely secure.

    2. September 16, 2026 at 5:44 PM UTCresolved

      This incident has been resolved.

    Delayed Solana Deposits and Withdrawals

    Started September 15, 2026 at 1:45 AM UTC · 2h 4m

    IssuesMinor incident
    Affected components
    Solana Deposits and Withdrawals
    1. September 15, 2026 at 1:45 AM UTCinvestigating

      Customers may experience a delay in processing Solana deposits and withdrawals. All customer accounts and funds remain completely secure. Updates will be provided once they are available.

    2. September 15, 2026 at 1:54 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. September 15, 2026 at 3:49 AM UTCresolved

      This incident has been resolved.

    Internal Transfer between Accounts Temporarily Unavailable

    Started September 14, 2026 at 5:58 AM UTC · 10h 23m

    IssuesMinor incident
    Affected components
    Crypto Deposits and WithdrawalsFiat Deposits and Withdrawals
    1. September 14, 2026 at 5:58 AM UTCinvestigating

      Users are currently experiencing an issue with the internal account transfer feature. All customer accounts and funds remain completely secure. We will provide further updates as soon as they become available.

    2. September 14, 2026 at 4:21 PM UTCresolved

      This incident has been resolved.

    Delayed Polkadot Deposits and Withdrawals

    Started September 10, 2026 at 6:29 PM UTC · 3h 15m

    IssuesMinor incident
    Affected components
    Polkadot Deposits and Withdrawals
    1. September 10, 2026 at 6:29 PM UTCinvestigating

      Customers may experience a delay in processing Polkadot deposits and withdrawals. All customer accounts and funds remain completely secure. Updates will be provided once they are available.

    2. September 10, 2026 at 9:44 PM UTCresolved

      This incident has been resolved.

    Gemini Exchange Connectivity Issues

    Started September 10, 2026 at 6:00 AM UTC · 2h 53m

    IssuesMinor incident
    Affected components
    Gemini Web UI: Uptime SLA 99.95%Gemini Mobile App: Uptime SLA 99.95%
    1. September 10, 2026 at 6:00 AM UTCinvestigating

      Customers in some APAC countries may experience slow connectivity and timeouts when accessing Gemini Exchange via web or the mobile app. The team is investigating. All customer accounts and funds remain completely secure.

    2. September 10, 2026 at 8:53 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. September 10, 2026 at 8:53 AM UTCresolved

      This incident has been resolved.

    Delayed Cosmos Deposits and Withdrawals

    Started September 8, 2026 at 5:40 PM UTC · 16h 57m

    IssuesMinor incident
    Affected components
    Cosmos Deposits and Withdrawals
    1. September 8, 2026 at 5:40 PM UTCinvestigating

      Customers may experience a delay in processing Cosmos deposits and withdrawals. All customer accounts and funds remain completely secure. Updates will be provided once they are available.

    2. September 9, 2026 at 10:37 AM UTCresolved

      This incident has been resolved.

    Delayed Polkadot Deposits and Withdrawals

    Started September 7, 2026 at 11:15 AM UTC · 3h 13m

    IssuesMinor incident
    Affected components
    Polkadot Deposits and Withdrawals
    1. September 7, 2026 at 11:15 AM UTCinvestigating

      Customers may experience a delay in processing Polkadot deposits and withdrawals. All customer accounts and funds remain completely secure. Updates will be provided once they are available.

    2. September 7, 2026 at 2:28 PM UTCresolved

      This incident has been resolved.

    Delayed order completion email notifications

    Started September 4, 2026 at 5:52 AM UTC · 3h 42m

    Pending
    1. September 4, 2026 at 5:52 AM UTCinvestigating

      We are experiencing a delay in processing order records, which may cause some users to see delayed or missing order completion email notifications. No records are missing. However some customers may not be able to receive emails for fully filled orders, or receive them with a delay.

    2. September 4, 2026 at 9:34 AM UTCresolved

      This incident has been resolved.

    BSC Network Delays

    Started August 26, 2026 at 9:51 PM UTC · 1h 39m

    IssuesMinor incident
    Affected components
    Binance USD Deposits and Withdrawals
    1. August 26, 2026 at 9:51 PM UTCinvestigating

      We are currently investigating this issue. All customer accounts and funds remain completely secure. Updates will be provided once they are available.

    2. August 26, 2026 at 11:30 PM UTCresolved

      This incident has been resolved.

    Websockets (wss://ws.gemini.com) connectivity issues

    Started August 19, 2026 at 5:57 AM UTC · 19m

    IssuesMinor incident
    Affected components
    Websockets API
    1. August 19, 2026 at 5:57 AM UTCinvestigating

      We are noticing some clients unable to connect to wss://ws.gemini.com & investigating issue.

    2. August 19, 2026 at 6:16 AM UTCresolved

      This incident has been resolved.

    TON deposits, withdrawals and trading capabilities are temporarily unavailable

    Started August 17, 2026 at 10:18 PM UTC · 21d 0h

    IssuesMinor incident
    Affected components
    Crypto Deposits and Withdrawals
    1. August 17, 2026 at 10:18 PM UTCinvestigating

      Gemini users will be temporarily unable to trade or transfer TON. All customer accounts and funds will remain secure during this period. We will provide updates as soon as they become available.

    2. September 7, 2026 at 10:51 PM UTCresolved

      This incident has been resolved.

    Outage for Deposits and Withdrawals for Cosmos

    Started August 14, 2026 at 5:23 AM UTC · 1d 8h

    OutageMajor incident
    Affected components
    Cosmos Deposits and Withdrawals
    1. August 14, 2026 at 5:23 AM UTCinvestigating

      We are currently investigating this issue.

    2. August 14, 2026 at 5:31 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. August 15, 2026 at 1:54 PM UTCresolved

      This incident has been resolved.

    Outage for Sui deposits and withdrawals

    Started August 12, 2026 at 5:26 AM UTC · 10h 35m

    IssuesMinor incident
    Affected components
    Crypto Deposits and Withdrawals
    1. August 12, 2026 at 5:26 AM UTCinvestigating

      We are currently investigating this issue.

    2. August 12, 2026 at 6:48 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. August 12, 2026 at 3:12 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. August 12, 2026 at 4:01 PM UTCresolved

      This incident has been resolved.

    Singapore Withdrawals Temporarily Unavailable

    Started August 6, 2026 at 2:37 AM UTC · 31m

    IssuesMinor incident
    Affected components
    Fiat Deposits and Withdrawals
    1. August 6, 2026 at 2:37 AM UTCinvestigating

      We are currently investigating this issue.

    2. August 6, 2026 at 2:45 AM UTCinvestigating

      Some customers in Singapore are currently unable to withdraw funds on web and mobile due to no available payment methods. Our team is investigating and will provide updates as work continues. All customers' assets remain secure.

    3. August 6, 2026 at 2:45 AM UTCinvestigating

      We are continuing to investigate this issue.

    4. August 6, 2026 at 3:08 AM UTCresolved

      This incident has been resolved.