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    Glesys outage history

    22 recorded Glesys incidents since February 2026, with official updates, affected components, duration and resolution information.

    Back to current status

    We are experiencing network disturbances in our core network

    Started October 22, 2026 at 10:25 PM UTC · 8h 48m

    OutageMajor incident
    1. October 26, 2026 at 9:29 AM UTCresolved

      Read the Incident Report about the network outage. [Download](https://static.glesys.com/Incident-Report-Glesys-2026-10-23-Network.pdf)

    Small number of KVM based vm's without working network.

    Started October 15, 2026 at 3:34 PM UTC · 39m

    Pending
    1. October 15, 2026 at 4:13 PM UTCresolved

      We've now resolved the incident.

    Construction work in the lobby and Zone 2 (Stockholm)

    Started September 28, 2026 at 12:25 PM UTC · Ongoing

    Pending
    1. October 13, 2026 at 9:32 AM UTCunderway

      Between 2026-10-14 and 2026-10-23 the main staircase will be closed off for renovations. During this time the elevator is the only available route between floors. Emergency stairwells remain available for emergency use only. We apologize for any inconvenience.

    Loss of power in OUL8 (Oulu)

    Started September 18, 2026 at 9:51 AM UTC · 1h 37m

    Pending
    1. September 18, 2026 at 11:28 AM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Increased latency and timeouts on Object storage in Stockholm.

    Started September 15, 2026 at 2:32 PM UTC · 1h 44m

    Pending
    1. September 15, 2026 at 4:15 PM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Minor disturbance in Firewall Service

    Started August 14, 2026 at 7:47 PM UTC · 1h 3m

    IssuesMinor incident
    1. August 14, 2026 at 8:51 PM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Phishing emails impersonating Glesys - domain renewal scam

    Started August 14, 2026 at 9:25 AM UTC · 2d 23h

    Pending
    1. August 17, 2026 at 9:09 AM UTCresolved

      We are closing this notice. Our recommendation still stands: if you want to check the status of your domains, log in directly at https://cloud.glesys.com and do not follow any links sent by email.

    Extended SLA on-call phone number currently unavailable

    Started August 13, 2026 at 8:19 AM UTC · 13m

    Pending
    1. August 13, 2026 at 8:33 AM UTCresolved

      We've now resolved the incident. Our extended SLA on-call phone number is operational again.

    ShareFile Service Unavailable

    Started July 10, 2026 at 4:30 AM UTC · 5d 12h

    Pending
    1. July 15, 2026 at 4:38 PM UTCresolved

      The ShareFile service has been restored and is operating normally again. Thanks for your patience.

    Network issue in Oulu

    Started April 30, 2026 at 7:34 AM UTC · 55m

    OutageMajor incident
    1. April 30, 2026 at 11:00 AM UTCresolved

      Read the incident report regarding the network issue in Oulu. [Download](https://static.glesys.com/docs/Incident-Report-GleSYS-2026-04-30.pdf)

    Network maintenance in Oulu

    Started April 28, 2026 at 4:00 AM UTC · 1h 0m

    MaintenanceMaintenance event
    1. April 28, 2026 at 5:00 AM UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Control panel (cloud.glesys.com) and API maintenance

    Started April 20, 2026 at 10:00 AM UTC · 1h 30m

    MaintenanceMaintenance event
    1. April 20, 2026 at 11:30 AM UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Planned maintenance of VMware Cloud Director (Stockholm)

    Started April 20, 2026 at 3:00 AM UTC · 1h 19m

    MaintenanceMaintenance event
    1. April 20, 2026 at 4:19 AM UTCcomplete

      The maintenance is now complete.

    KVM incident regarding vm administration.

    Started April 13, 2026 at 8:08 PM UTC · 1h 5m

    Pending
    1. April 13, 2026 at 9:14 PM UTCresolved

      We have found the underlying issue and we have now resolved the incident.

    Maintenance of ISO mount service for VMware VMs in Glesys Cloud

    Started April 8, 2026 at 6:00 AM UTC · 1h 48m

    MaintenanceMaintenance event
    1. April 8, 2026 at 7:47 AM UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    VMware storage infrastructure upgrade (Stockholm)

    Started March 26, 2026 at 4:00 AM UTC · 3h 0m

    MaintenanceMaintenance event
    1. March 26, 2026 at 7:00 AM UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    S3 TLS Certificate issue for objects.dc-sto1.glesys.net

    Started March 23, 2026 at 8:15 AM UTC · 1d 4h

    Pending
    1. March 25, 2026 at 8:40 AM UTCresolved

      Some customers experienced connectivity issues when accessing the Object Storage service at: https://objects.dc-sto1.glesys.net Clients with older CA certificate bundles may have encountered errors such as: certificate verify failed: unable to get local issuer certificate. The issue was caused by an incomplete TLS certificate chain. After Glesys technicians updated the certificate chain with the required intermediate certificates, affected clients were able to connect again. If you are still experiencing issues, please contact our support team at [email protected]

    Glesys group conference - Support phone line closed

    Started March 16, 2026 at 7:00 AM UTC · 2d 9h

    MaintenanceMaintenance event
    1. March 18, 2026 at 4:00 PM UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Network maintenance in Frankfurt

    Started March 3, 2026 at 9:00 PM UTC · 3h 0m

    MaintenanceMaintenance event
    1. March 4, 2026 at 12:00 AM UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Network maintenance in London

    Started February 25, 2026 at 8:00 AM UTC · 8h 0m

    MaintenanceMaintenance event
    1. February 25, 2026 at 4:00 PM UTCcomplete

      The maintenance is now complete. Thanks for your patience.