Gportal outage history

**Status:** Maintenance **Location:** Dallas Data Center Dear Customers, Our Dallas data center is undergoing a facility power upgrade, which has resulted in two server racks becoming temporarily unavailable. The maintenance is expected to be completed by **8:00 PM CST (3:00 AM CET)**. We are monitoring the situation and will update this status page as more information becomes available. We apologize for the inconvenience and appreciate your patience while this work is completed. Thank you, **The GPORTAL Team**

**Status:** Resolved Dear Customers, The power upgrade at our Dallas data center has been completed, and **all affected servers are back online and operating normally.** We apologize for any inconvenience caused by this maintenance and appreciate your patience and understanding throughout the process. Thank you, **The GPORTAL Team**

Dear Customers, We are currently experiencing a mechanical disturbance at our Dallas data center, resulting in some game servers being temporarily offline. We are in close contact with the data center's technical staff, who are actively working to identify and resolve the issue as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience while we work toward restoring normal service. We will continue to monitor the situation and update this status page as soon as additional information becomes available. Thank you for your understanding and patience. **The GPORTAL Team**

**Dear Customers,** The mechanical issue at our Dallas data center has been resolved, and all affected game servers are back online and operational. Our team has confirmed that services have been restored, and we will continue to monitor the situation to ensure everything runs smoothly. We sincerely apologize for any inconvenience this disruption may have caused and appreciate your patience and understanding throughout the incident. Thank you for your continued trust in GPORTAL. **The GPORTAL Team**

We are currently experiencing issues with our game server control panel and website. Some pages may load slowly or not at all. Your game servers themselves are not affected and keep running. Our team is working on a fix. We will post an update here as soon as we know more. Thank you for your patience.

We have deployed a fix and the game server panel is working normally again. We are monitoring the situation to make sure everything stays stable.

The issues with the game server panel and website have been resolved. Everything is working normally again. We apologize for the inconvenience.

We are currently experiencing a partial outage in our Frankfurt region. Some game servers are unavailable at this time. Our team is actively investigating the root cause and working to restore all affected servers as quickly as possible. We will share an update as soon as we know more. We apologize for the inconvenience and thank you for your patience.

The affected game servers are reachable again. We are completing the final recovery steps and will post an update once everything is fully restored. Thanks for your patience during the disruption.

This incident is now resolved. Affected game servers are fully operational and reachable as usual. Thank you for your patience during the disruption. If you still notice any issues, please reach out to our support team.

We are currently experiencing issues with the game server panel. Pages may load slowly, and some actions or live updates may fail or time out. Your game servers themselves are not affected and keep running. Our team has identified the cause and is working on a fix. We will post an update as soon as the situation improves.

The game server panel is running normally again. We've applied a fix and are keeping a close eye on it. If you still run into any issues, please contact our support.

Everything is stable and running again.

We are currently experiencing a partial outage in our US East region. Some game servers are unavailable at this time. Our team is actively investigating the root cause and working to restore all affected servers as quickly as possible. We will share an update as soon as we know more. We apologize for the inconvenience and thank you for your patience.

All game servers in the US East region are back online and working normally. The issue has been fully resolved. Thank you for your patience.

We are currently investigating a network issue in Europe. Some servers may be temporarily unreachable. We are working on a fix and will update shortly.

The network issue in Europe has been resolved and all servers are reachable again. We are monitoring the situation to make sure it stays stable.

We are currently experiencing a network issue affecting the region where your server may located. It is currently confirmed to be affecting the US West, Oceania, and International regions. This is already being investigated to determine what is causing the problem. Our administrators are actively addressing these problems to restore normal functionality. Since this is a general issue, there is no need to submit an individual support ticket. Thank you for your understanding and patience. We apologize for any inconvenience.

The issue has been resolved. Thank you for your patience!

We are currently experiencing a partial outage in our US East region. Some game servers are unavailable at this time. Our team is actively investigating the root cause and working to restore all affected servers as quickly as possible. We will share an update as soon as we know more. We apologize for the inconvenience and thank you for your patience.

We have identified the root cause of the outage in US East and are working on a fix. Affected game servers will be back online as soon as possible. We will post another update once everything is fully restored.

All game servers in the US East region are back online and working normally. The issue has been fully resolved. Thank you for your patience.

We're currently experiencing a disruption affecting parts of our US website. Some pages and features may be temporarily unavailable or slow while our team works to restore full service. Game servers are not affected and continue to run normally. We apologize for the inconvenience and will post updates here as we have more information.

Due to current issues on the US website, some features of the Minecraft web interface are limited in the Europe.

We've identified the cause of the US website disruption and are working on restoring full service. Game servers are unaffected and running normally. Next update to follow shortly.

The US website is back online and Minecraft services are reachable normally again. All affected services have recovered. We're continuing to monitor closely to ensure everything stays stable. Thanks for your patience during the disruption.

This incident is now resolved. The US website, Minecraft, and all other services are fully operational and reachable as usual. Thank you for your patience during the disruption. If you still notice any issues, please reach out to our support team.

We are currently investigating a network connectivity issue affecting our Taipei (TPE) location. Game servers hosted in Taipei are currently not reachable from the internet, and players may be unable to connect. The servers themselves remain running and are not affected — the issue is limited to external network connectivity. We are working with our upstream network provider to restore reachability as quickly as possible. We will post an update as soon as we have more information.

This appears to be a broader routing issue affecting network connectivity to/from Taiwan. Game servers at our Taipei location remain running but are currently unreachable from the internet. We are monitoring the situation closely and will post an update as soon as connectivity is restored.

The outage is over and connectivity is restored

After reviewing our infrastructure, we can confidently say that the issue is resolved

Our Washington (US East) datacenter is currently offline due to a power outage at the facility. Game servers hosted in this location are currently unavailable. Servers in all other locations are not affected and continue to run normally. We are in contact with the facility operator and are monitoring the situation closely. Affected servers will come back online automatically once power is restored — no action is needed on your side. We apologize for the inconvenience and will post updates here as soon as we have more information.

Power is restored — most game servers are back online, the remaining ones are coming back up now. Final all-clear follows once everything is fully restored.

All systems fully restored.

We are currently experiencing intermittent timeouts and login issues on our website. Some users may notice slow page loads or need to retry logging in. **Game servers are not affected** — all servers are running normally. We have identified the cause and are already working on a permanent fix. Until it is fully in place, the website may occasionally respond slower than usual. We apologize for the inconvenience and will update this page as soon as the issue is fully resolved.

The issue has been fully resolved and all affected services are operating normally again. Website performance and login functionality have returned to normal, and we are no longer seeing elevated error rates or timeouts. Throughout the incident, game servers remained fully operational and were not affected. We apologize for the inconvenience and appreciate your patience while we worked to resolve the issue.

We're aware that our website is currently unavailable and may display an error page. Your game servers are not affected and continue to run normally — this issue is limited to our website. Our team has identified the cause and is actively working on a fix. We expect to restore full access shortly and will post another update as soon as the issue is resolved. We apologize for the inconvenience and appreciate your patience.

A fix has been deployed and our website is available again. Everything currently looks stable. We're keeping a close eye on things to make sure the issue is fully resolved. Your game servers were not affected at any point. Thank you for your patience — we'll mark this as resolved once we've confirmed stability.

This issue is now fully resolved and our website is operating normally. We've confirmed that everything is stable. We've deployed a fix and added safeguards to prevent it from recurring. Your game servers were not affected at any point. Thank you for your patience and understanding.

We experienced an issue affecting access to our website and account settings. We've restored access and are now monitoring closely to make sure everything remains stable. We apologise for any inconvenience and will post a final update once recovery is confirmed.

We've restored access and are now monitoring closely to make sure everything remains stable.

This incident has been resolved. Access to our website and account settings has been fully restored, and everything is looking healthy and stable again. Our game server panel and the game servers themselves were not affected at any point. Thanks for your patience, and we apologise for any inconvenience.

Between around 09:00 and 09:45 CEST, some of you may have noticed parts of our website loading slowly. This didn't affect all users or all pages. We've since identified the cause and fixed it. Everything should be back to normal now — thanks for your patience!

We've kept an eye on things since the fix went out, and everything's been running smoothly. The issue is now fully resolved — thanks again for your patience!

We are currently seeing issues accessing certain game servers through the web interface. This affects server controls only — if your game server is online, it continues to run normally and players can connect without interruption. We are investigating and will share an update as soon as we have more information.

The issue affecting access to certain game servers via the web interface has been resolved. All affected customers should now be able to access and manage their servers as normal. Throughout the incident, running game servers were not impacted. Thank you for your patience.