55 recorded Grammarly incidents since November 2024, with official updates, affected components, duration and resolution information.
Superhuman Go may fail to load the conversation or may display an error message. Our engineers are investigating the issue and will provide an update shortly.
The incident has been resolved. Superhuman Go is back up and running.
Some users might see this error while using chat at go.superhuman.com: "Darn, looks like we're unable to load this page." We're working on a fix. Thanks for your patience!
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We’re currently working through a service disruption that is preventing some of our users from accessing their documents in the Grammarly Editor. We apologize for any inconvenience, and updates will be provided as they become available.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We're currently working on a fix for an issue causing slow performance in Go. Users may experience delays when loading, editing, or saving documents at app.grammarly.com or using Go & agents. Our team is actively looking into the issue and working to restore normal performance as quickly as possible. We'll post an update as soon as we have more information. Thank you for your patience.
A fix has been implemented, and we're monitoring the results.
This incident has been resolved.
We have identified an issue affecting access to Grammarly services via superhuman.com. This may be related to a temporary Amazon CloudFront outage. We apologize for any inconvenience, and updates will be provided as they become available.
We introduced temporary changes to mitigate this issue during CloudFront's outage. Access to Grammarly via superhuman.com should now be restored. We are monitoring the results.
Amazon has resolved the CloudFront service outage, and our services are back to normal.
We’re currently working through a service disruption that is preventing our users from logging in or resetting passwords. We apologize for any inconvenience, and updates will be provided as they become available.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We’re currently investigating an issue with generating or downloading PDF reports in the Grammarly Editor. We apologize for any inconvenience and will provide an update as soon as possible.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We’re investigating an issue with Grammarly for Windows, where generative AI features don't work or the following error message appears: "No api version specified in query params." We apologize for any inconvenience and will provide updates as they become available.
This issue has been resolved, and the error message should disappear in a couple of minutes. Thanks for your patience!
We are investigating an issue that prevents some users from creating new documents in the Grammarly Editor. Affected users may see errors or find that the “New doc” button does not respond. Other Grammarly features may be slow or intermittently unavailable while we work to resolve this. Our team is actively investigating the root cause and we will share more details as they become available.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a service interruption that may cause the Grammarly Editor to be slow or unresponsive. Some users may also have trouble connecting to Grammarly. Sorry about that! We're investigating the cause and will provide an update as soon as possible.
A fix has been implemented, and we're monitoring the results.
This issue has been resolved.
We are currently investigating an issue causing Grammarly's product offerings and features to work intermittently or slower than usual. We will update you as soon as we have more information. Thank you for your patience!
We're continuing to investigate this issue. Some Grammarly users may have trouble logging in or see "Service unavailable" when trying to use Grammarly.
We're still looking into this issue. We'll provide an update as soon as we can.
We've implemented a fix, so you should be able to log in and use Grammarly and Superhuman. We're monitoring the results of this fix and will provide further updates.
This issue has been resolved.
We are currently experiencing a service interruption that is preventing users from accessing the AI-powered Docs experience. Some of your documents will not be accessible at this time. Sorry about that! We're investigating the cause and will provide an update as soon as possible.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We're experiencing an issue with some agents, such as Gmail, Outlook, Salesforce, and Jira, may be unavailable or intermittently work in Grammarly, Superhuman, and Coda. We're actively working on a fix and will provide an update as soon as one is available.
This issue has been resolved, and the functionality should be restored.
We are currently experiencing an issue affecting subscription management. New subscription creation is currently unavailable. Active subscriptions are unaffected. However, some admins may be unable to add or remove users. We are investigating and will share updates soon.
We are performing scheduled maintenance related to subscription management. During this maintenance window, new subscriptions cannot be created, and some subscription administrators may be unable to add or remove users from existing subscriptions. Existing subscriptions and active users continue to function normally. This maintenance is being performed proactively to prevent issues. We will post updates here as the maintenance progresses and confirm once it is complete.
The scheduled maintenance related to subscription management has been successfully completed. All subscription-related functionality has been fully restored. Existing subscriptions and active users were not impacted during this maintenance. Thank you for your patience.
Some users may experience difficulties logging in using Facebook as a sign-in method. We apologize for the inconvenience.
We are still looking into this issue. If you cannot log in via Facebook, please set a password for your account by following these steps: https://support.grammarly.com/hc/en-us/articles/360058560411. Thank you for your patience!
This incident has been resolved.
We’re currently working through a service disruption that is preventing some of our users from logging in. We apologize for any inconvenience, and updates will be provided as they become available.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Grammarly users may experience a service interruption. We’ve identified the root cause of this issue. Please bear with us while we are working on a fix. We will keep you updated on our progress.
A fix has been implemented and we are monitoring the results.
You should now be able to use our product offerings as expected. We will continue to monitor the situation and will share another update once the issue is fully resolved. Thank you for your patience.
Some users may still be unable to access their documents at app.grammarly.com, and our team is working to restore full access. We’ll share another update as soon as the issue is resolved. In the meantime, the service interruption has been resolved, and you can now access our product offerings as intended.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Users are having trouble logging in at https://superhuman.com and https://app.grammarly.com websites. We are looking into the problem and will update everyone as soon as we have more information.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
