Greenhouse outage history

We are investigating an issue with the HRIS Link UKG Pro Onboarding Integration

Some customers using the UKG integration may see new hires fail to sync to UKG. Our team has identified the cause and is working on a solution. We are restoring the affected UKG connections and will resend pending hires to UKG. No action is needed from customers at this time.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing a partial disruption affecting Greenhouse Recruiting. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

A fix has been implemented and we are monitoring the results

This incident has been resolved.

We are currently experiencing issues with Voice AI. Users may notice delayed processing of interview evaluations. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

This incident has been resolved.

We are currently experiencing issues with Voice AI. Users may notice delayed processing of interview evaluations. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

This incident has been resolved.

We are currently experiencing an outage affecting Greenhouse Report Connector. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

A fix has been implemented and we are monitoring the results.

We are continuing to monitor for any further issues.

This incident has been resolved.

We are currently experiencing a partial disruption affecting Indeed applications in Greenhouse Job Boards. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing a partial disruption affecting job board updates and tracking links. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

This incident has been resolved.

Job search is not currently for job seekers on MyGreenhouse.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

The errors coming from Outlook servers appear to have resolved. We will continue to monitor.

This incident has been resolved.

Security code emails for Greenhouse Job Applications have been temporarily disabled for candidates who fail CAPTCHA.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing a partial disruption affecting Job creation and multiple confirmation emails being sent to candidates. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

A fix has been implemented. All services are returned to normal.

We are currently experiencing a partial disruption affecting searching for a user, processing candidate unhire actions, sending emails and availability requests, submitting referrals, generating offer letters, submitting scorecards, adding candidate notes, and editing interview plans in Greenhouse. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing an issue with the Microsoft Teams integration that affects scheduling interviews on shared calendars. Our Engineering team is actively investigating the root cause. We will continue to provide updates as more information becomes available.

It appears that the issue is related to the Graph API. Our engineering team is in contact with Microsoft Support to help them diagnose the problem.

Microsoft has confirmed the root cause is on their side and continues to investigate. While we await a fix from Microsoft, our engineering team has developed a workaround that restores Teams meeting links when scheduling on shared calendars. It has been validated successfully with a small group of affected customers, and we are working to make it available more broadly. We will share an update as soon as it is ready. Thank you for your patience.

Our engineering team has released a workaround that restores Microsoft Teams links when scheduling on shared calendars. Affected customers have been contacted by Support with next steps. If you continue to experience this issue, please contact Greenhouse Support.

We are currently experiencing a partial disruption affecting Take Home Tests in Greenhouse Recruiting. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

A fix has been implemented and we are monitoring the results.

The token refresh server has been repaired.

We are currently experiencing a partial disruption affecting Sterling background checks. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

We appreciate your patients. Sterling background checks are now fully functional.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.