Hootsuite outage history

Hey there. We are currently experiencing an issue where the translated content in the Hootsuite and Talkwalker Help Centers is unavailable. This affects the following languages: Hootsuite Help Center: French, Spanish, Italian, German, and Portuguese Talkwalker Help Center: French and Japanese Our team has identified the root cause and we’re actively working to restore the translations as soon as possible. Please continue to check back here for status updates. Thank you in advance for your understanding.

Hey there! Bluesky is currently experiencing API issues that are affecting publishing to Bluesky profiles in Hootsuite. You may encounter difficulties with your scheduled posts or when creating new posts. Our team is monitoring the situation, and we will share updates as they become available. Thank you for your patience. Please subscribe to receive status updates.

We can confirm that the Bluesky API issues have been resolved, and publishing to Bluesky profiles in Hootsuite is working normally again. If you have any posts that failed to publish, please reschedule them or retry posting them manually. If you continue to experience issues, please contact our customer support team. Thank you for your patience!

We are aware of a service disruption that impacted the Composer recently. Between the times 3:22am-11:21am (PST) on September 28, customers may have experienced difficulties in the Composer. Customers may have encountered an error message displaying "Oops! Something went wrong" in the Composer when trying to publish/schedule a post. This issue has now been resolved and all services have been restored to normal operations. Kindly note we need to refresh our page/tab to clear the existing error in the Composer. Please reach out to our Customer Support team if you encounter any further issues.

Hi there! We are currently experiencing an issue impacting Threads integrations within Hootsuite. As a result, you may encounter errors when attempting to authenticate or reconnect your Threads accounts. Our engineering team is actively investigating the root cause, and we are working to resolve this as quickly as possible. We appreciate your patience and will share an update as soon as new details are available.

We are continuing to monitor for any further issues.

We're pleased to inform you that the issue affecting Authenticating Threads profiles in Hootsuite has been successfully resolved. Thank you for your patience and cooperation.

This incident has been resolved.

We experienced a service disruption event affecting a small number of Instagram and Threads video posts that contained a high audio bitrate. This occurred between 7am PST on September 1 and 6pm PST on September 2. All services have since been restored to normal functionality.

Hey there. We are experiencing issues affecting a subset of customers who use the Proofpoint integration. You may have trouble publishing content that needs to go through Poofpoint approval, and the Proofpoint section may not appear in your Team and Organization settings. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to receive status updates.

Hello. We can confirm that the issues affecting customers who use the Proofpoint integration have been resolved. You should now be able to publish content as normal. Thank you for your patience.

We're aware that data from Print, TV, Online, and Social sources has not been updating since August 5. This is due to a service disruption at one of our third-party media data providers, who took systems offline as a precaution while they investigate and rebuild. The provider expects to begin restoring service over the weekend. We'll update this notice as we get more information. We apologize for the disruption and thank you for your patience.

Update: Our media data provider has restored the underlying service that was affected by their outage. We're completing the steps required on our side to reconnect and resume data flow. Once reconnected, content published during the outage window will be backfilled, which may take a few additional days to fully populate. We'll post another update once data flow has resumed, along with a backfill estimate. Thanks for your continued patience.

We're pleased to inform you that the issue affecting Lumen by Talkwalker data retrieval from our media data provider has been successfully resolved. The Metabase API connection with the media data provider has been fully restored, and data flow (Print, TV, Online, and Social sources) has resumed as normal. Content published during the outage window has been backfilled. Thank you for your patience and cooperation throughout this incident.

We are experiencing issues with in-app notifications. You may notice missing or delayed bell-icon alerts or scheduled message alerts. These notifications are not lost and will arrive once resolved. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.

Our team has released a fix to address the delay affecting dashboard notifications. While error rates are decreasing and we continue to monitor the system, you may still experience notification delays for scheduled messages, inbox replies, or comments. Thank you for your patience.

We are happy to report that in-app notifications are now functioning as expected. Thank you for your patience while our teams investigated and resolved the matter.

We are aware of some issues impacting the login flow when accessing the Hootsuite platform via Safari 26.6 and Mozilla Firefox version 153.01, when upon clicking "Sign In," the page reloads and clears all entered credentials without redirecting to the dashboard or displaying an error message. While we are currently unable to reproduce the issue, our team is actively investigating and will provide further updates as they become available. Thank you for your kind patience and understanding.

We have resolved the issues related to the login flow when accessing the Hootsuite platform via Safari 26.6 and Mozilla Firefox version 153.01. If you continue to have issues logging into your Hootsuite dashboard via Safari or Mozilla Firefox please reach out to our customer support team. Thank you for your patience.

Hey there. We are experiencing issues with Topics within Lumen. You may have trouble creating/adding Topics within Lumen. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to receive status updates.

We have resolved the issues related to creating/adding new topics in Lumen. If you continue to have issues creating/adding Topics in Lumen please reach out to our customer support team. Thank you for your patience.

We are experiencing issues with the X sign in method when logging into your Hootsuite dashboard. You may have trouble using X as a sign in method to login to your Hootsuite dashboard. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.

We have found the root of the issue impacting the X sign in method when logging into Hootsuite and are working on resolving it. While we do so you may still have trouble using X as a sign in method to login to your Hootsuite dashboard. Thank you for your continued patience.

We have resolved the issues with the X sign in method when logging into your Hootsuite dashboard. If you continue to have issues logging into Hootsuite using the X sign in method, please reach out to our customer support team.

Hey there. We are experiencing issues with logging into the Hootsuite platform. You may have trouble logging in with your email and password, or may see an error stating your organization is not set up for SSO. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to receive status updates.

Our team identified the root cause and released an update to address the behavior — you should no longer experience trouble logging in with your email and password or see an error stating your organization is not set up for SSO. If you continue to experience any difficulties, please reach out to our support team. Thank you for your patience.

We are able to confirm that the difficulties with logging into Hootsuite have been resolved. If you encounter any further issues with logging into Hootsuite, please reach out to our customer support team. Thank you for your patience.

Hey there. We are experiencing issues with the Global Navigation Menu. You may have trouble navigating to different areas of the platform. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to receive status updates.

We are able to confirm that the issues affecting the Global Navigation Menu have now been resolved. Users can now successfully navigate to different areas of the platform through the navigation menu. If you continue to experience issues, please reach out to our support team.

Meta is currently experiencing difficulties that impact Facebook and Instagram messaging and data delivery in Hootsuite. As a result, you may have issues receiving messages in Inbox or seeing complete data in Analytics for these networks. Please subscribe to our status page to receive status updates.

We can confirm that the issues affecting Facebook and Instagram message and data delivery in Hootsuite have been resolved. If you continue to experience missing messages in Inbox or incomplete data in Analytics, please reach out to our customer support team.

Our push notification provider experienced a service disruption that impacted Hootsuite between approximately 2:30 PM PST and 3:05 PM PST on July 16, 2026. During this time, some push notifications may not have been delivered and Composer may have experienced slower load times. The issue has since been resolved. If you continue to experience issues with push notifications or Composer loading, please reach out to our customer support team.

We experienced an issue affecting Inbox 2.0 conversation history loading between 3:00am and 3:57am PST. This has since been fully resolved. If you continue to experience any problems, please reach out to our support team.

We are currently aware of an issue preventing access to the Talkwalker Help Center. Customers attempting to access the Help Center are encountering an "Invalid requester" error. Our team is actively investigating and working to resolve this as soon as possible. We'll post an update here as soon as we have more information. Please subscribe to our status page to receive status updates.

Our team has identified the root cause of the issue affecting the Talkwalker Help Center and has released a fix. Users should now see improved access going forward. Our teams will continue to monitor the situation. If you continue to experience any issues with the Talkwalker Help Center, please reach out to our Customer Support team.

We are able to confirm that the issues affecting Talkwalker Help Center have been resolved. Users can now successfully access the Help Center without encountering the "Invalid requester" error. If you continue to experience issues, please reach out to our support team.

Hello, Bluesky is currently experiencing difficulties that impact Bluesky functionality in Hootsuite and Talkwalker. As a result, you may have trouble publishing or scheduling posts to Bluesky, and new Bluesky data is not currently being captured for listening or monitoring. We're monitoring the situation closely and will share updates as they become available Please subscribe to our status page to receive status updates.

We're pleased to inform you that the issue affecting Bluesky functionality in Hootsuite and Talkwalker has been successfully resolved. Bluesky has confirmed the issue on their end is fixed, and our monitoring logs show that services are recovering - you should be able to publish and schedule to Bluesky in Hootsuite as usual, and Bluesky data is flowing into Talkwalker again. Thank you for your patience while we worked through this. If you continue to experience any issues, please don't hesitate to reach out to our support team.

X/Twitter is currently experiencing difficulties that are impacting Twitter/X Nest (Streams and Inbox) Performance in Hootsuite. Our team is working with X/Twitter to resolve this as quickly as possible. Thank you for your patience.

X/Twitter is back up and fully accessible via the Hootsuite dashboard. Thank you for your patience while we resolved this.

We are experiencing issues with Inbox. Our users may have trouble accessing Inbox and may see a permissions error when attempting to do so. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to our status page to receive status updates.

We are happy to inform you that the issue affecting Inbox access has now been resolved. Users who were seeing a permissions error when attempting to open Inbox should now be able to access it as normal. We apologise for any disruption this caused and thank you for your patience throughout this incident.