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    Humio outage history

    41 recorded Humio incidents since August 2024, with official updates, affected components, duration and resolution information.

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    Degraded Performance on US Cloud

    Started July 3, 2026 at 10:42 AM UTC · 3d 10h

    IssuesMinor incident
    Affected components
    APILog IngestSearching
    1. July 3, 2026 at 10:42 AM UTCinvestigating

      We are currently investigating reports of degraded performance.

    2. July 3, 2026 at 10:43 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. July 3, 2026 at 1:06 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. July 6, 2026 at 8:44 PM UTCresolved

      This incident has been resolved.

    Community Cloud Emergency Maintenance: May 19 2026 from 15:00 to 17:00 UTC

    Started May 19, 2026 at 2:44 PM UTC · 1h 25m

    IssuesMinor incident
    1. May 19, 2026 at 2:44 PM UTCinvestigating

      Community Cloud will be under emergency maintenance May 19 2026 from 15:00 to 17:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.

    2. May 19, 2026 at 4:09 PM UTCresolved

      This incident has been resolved.

    EU-1 FLTR Cloud Emergency Maintenance: April 15 2026 from 21:00 to 22:00 UTC

    Started April 15, 2026 at 2:24 PM UTC · 6h 58m

    Pending
    Affected components
    SearchingLog IngestAuthenticationAPI
    1. April 15, 2026 at 2:24 PM UTCinvestigating

      EU-1 will be under emergency maintenance April 15 2026 from 21:00 to 22:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.

    2. April 15, 2026 at 9:22 PM UTCresolved

      This incident has been resolved.

    US-1, US-2, EU-1 FLTR Cloud Emergency Maintenance: December 12, 2025 9:30 to 10:30 UTC

    Started December 12, 2025 at 9:28 AM UTC · 1h 48m

    Pending
    Affected components
    SearchingSearchingAPISearchingLog IngestLog IngestAuthenticationAuthenticationAuthenticationAPILog IngestAPI
    1. December 12, 2025 at 9:28 AM UTCinvestigating

      US-1, US-2, EU-1 FLTR will be under emergency maintenance from December 12, 2025 9:30 to 10:30 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.

    2. December 12, 2025 at 10:31 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. December 12, 2025 at 11:16 AM UTCresolved

      This incident has been resolved.

    ingest latency as well as poor search performance

    Started October 27, 2025 at 5:30 PM UTC · 1h 57m

    IssuesMinor incident
    Affected components
    SearchingLog Ingest
    1. October 27, 2025 at 5:30 PM UTCinvestigating

      We are currently investigating this issue.

    2. October 27, 2025 at 6:53 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. October 27, 2025 at 7:27 PM UTCresolved

      This incident has been resolved.

    Ingest latency on US-2

    Started October 7, 2025 at 7:04 PM UTC · 2h 57m

    IssuesMinor incident
    Affected components
    Log Ingest
    1. October 7, 2025 at 7:04 PM UTCinvestigating

      We are currently investigating this issue.

    2. October 7, 2025 at 10:00 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. October 7, 2025 at 10:01 PM UTCresolved

      This incident has been resolved.

    Ingest latency on US-2

    Started September 29, 2025 at 6:31 PM UTC · 3h 31m

    IssuesMinor incident
    Affected components
    Log Ingest
    1. September 29, 2025 at 6:31 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. September 29, 2025 at 6:31 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results. There will continue to be latency until the cluster has caught up. This may take a few hours.

    3. September 29, 2025 at 10:02 PM UTCresolved

      Throughout monitoring, performance have continue to improve, and latency is now within standard operating levels.

    Ingest latency on US-2

    Started September 25, 2025 at 5:45 PM UTC · 5h 17m

    IssuesMinor incident
    Affected components
    Log Ingest
    1. September 25, 2025 at 5:45 PM UTCidentified

      Our engineering team has Identified the issue and is working to resolve it.

    2. September 25, 2025 at 7:19 PM UTCmonitoring

      A fix has been applied. It may take some time for the cluster to recover fully. We will continue monitoring this issue.

    3. September 25, 2025 at 11:02 PM UTCresolved

      This incident has been resolved.

    US-1 FLTR Cloud Emergency Maintenance: 14:20 to 15:05 UTC

    Started September 18, 2025 at 2:16 PM UTC · 1h 6m

    Pending
    Affected components
    SearchingAPIAuthenticationLog Ingest
    1. September 18, 2025 at 2:16 PM UTCinvestigating

      US-1 will be under emergency maintenance from 14:20 to 15:05 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.

    2. September 18, 2025 at 3:00 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. September 18, 2025 at 3:22 PM UTCresolved

      This incident has been resolved.

    US-1 and US-2 FLTR Cloud Emergency Maintenance: September 18, 2025 13:30 to 14:00 UTC

    Started September 18, 2025 at 1:19 PM UTC · 43m

    Pending
    Affected components
    SearchingSearchingAPILog IngestAuthenticationAuthenticationAPILog Ingest
    1. September 18, 2025 at 1:19 PM UTCinvestigating

      US-1 and US-2 will be under emergency maintenance from September 18, 2025 13:30 to 14:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.

    2. September 18, 2025 at 2:02 PM UTCresolved

      This incident has been resolved.

    EU-1 FLTR Cloud Emergency Maintenance: 09:30 to 10:00 UTC

    Started September 12, 2025 at 9:24 AM UTC · 1h 11m

    Pending
    Affected components
    SearchingLog IngestAuthenticationAPI
    1. September 12, 2025 at 9:24 AM UTCinvestigating

      EU-1 will be under emergency maintenance from 09:30 to 10:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.

    2. September 12, 2025 at 9:59 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. September 12, 2025 at 10:35 AM UTCresolved

      This incident has been resolved.

    US-1 and US-2 FLTR Cloud Emergency Maintenance: September 02, 2025 10:30 to 12:00 UTC

    Started September 2, 2025 at 10:07 AM UTC · 1h 44m

    Pending
    Affected components
    SearchingSearchingAPIAuthenticationAuthenticationAPI
    1. September 2, 2025 at 10:07 AM UTCinvestigating

      US-1 and US-2 will be under emergency maintenance from September 02, 2025 10:30 to 12:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.

    2. September 2, 2025 at 11:31 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. September 2, 2025 at 11:31 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. September 2, 2025 at 11:51 AM UTCresolved

      This incident has been resolved.

    US-1 FLTR Cloud Emergency Maintenance: September 01, 2025 11:30 to 12:30 UTC

    Started September 1, 2025 at 11:21 AM UTC · 1h 11m

    Pending
    Affected components
    SearchingAPIAuthenticationLog Ingest
    1. September 1, 2025 at 11:21 AM UTCinvestigating

      US-1 will be under emergency maintenance from September 01, 2025 11:30 to 12:30 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.

    2. September 1, 2025 at 12:10 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. September 1, 2025 at 12:32 PM UTCresolved

      This incident has been resolved.

    Degraded IngestFeed Performance in EU Cloud

    Started July 1, 2025 at 10:19 AM UTC · 4h 13m

    OutageMajor incident
    Affected components
    Log Ingest
    1. July 1, 2025 at 10:19 AM UTCinvestigating

      We are currently investigating degraded IngestFeed performance.

    2. July 1, 2025 at 12:56 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. July 1, 2025 at 2:31 PM UTCresolved

      This incident has been resolved.

    US Cloud Emergency Maintenance: April 23, 2025 12 PM to 12:30 PM UTC

    Started April 23, 2025 at 9:39 AM UTC · 2h 51m

    Pending
    Affected components
    Log IngestSearching
    1. April 23, 2025 at 9:39 AM UTCinvestigating

      We will be restarting US Cloud to address degraded performance at 12:00PM to 12:30 PM UTC on April 23, 2025. LogScale queries may be slower, in addition slow host and ingest latency warnings may be displayed.

    2. April 23, 2025 at 12:25 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. April 23, 2025 at 12:30 PM UTCresolved

      This incident has been resolved.

    US Cloud - degraded performance

    Started April 22, 2025 at 3:37 PM UTC · 17h 53m

    Pending
    Affected components
    APIAuthenticationLog IngestS3 ArchivingSearching
    1. April 22, 2025 at 3:37 PM UTCinvestigating

      We will be restarting US Cloud to address degraded performance at 12:00PM UTC on April 23, 2025.

    2. April 23, 2025 at 9:31 AM UTCresolved

      This incident has been resolved.

    Partial Outage in US-1 Cloud

    Started March 13, 2025 at 2:48 PM UTC · 5h 32m

    OutageMajor incident
    Affected components
    SearchingLog Ingest
    1. March 13, 2025 at 2:48 PM UTCinvestigating

      We are currently investigating an issue in US-1 that is causing degraded performance for queries and log ingest.

    2. March 13, 2025 at 2:53 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. March 13, 2025 at 8:21 PM UTCresolved

      This incident has been resolved.

    Emergency Maintenance EU Cloud

    Started March 5, 2025 at 7:30 PM UTC · 1d 14h

    Pending
    Affected components
    Log IngestSearchingS3 ArchivingAPIAuthentication
    1. March 5, 2025 at 7:30 PM UTCidentified

      EU Cloud encountered infrastructure issues during our last upgrade attempt, which have since been resolved. We will now be upgrading EU Cloud on Thursday, March 06, 2025 from 21:00 UTC to 22:00 UTC. We apologize for any disruption, and will endeavor to keep downtime to a minimum.

    2. March 7, 2025 at 9:37 AM UTCresolved

      This incident has been resolved.

    US Cloud Maintenance

    Started February 26, 2025 at 9:41 AM UTC · 2h 30m

    Pending
    Affected components
    Log IngestSearching
    1. February 26, 2025 at 9:41 AM UTCinvestigating

      Humio queries may be slower, in addition slow host and ingest latency warnings may be displayed.

    2. February 26, 2025 at 11:03 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. February 26, 2025 at 11:07 AM UTCmonitoring

      We are continuing to monitor for any further issues.

    4. February 26, 2025 at 12:10 PM UTCresolved

      This incident has been resolved.

    Emergency Maintenance (21:15 UTC to 23:15 UTC): Search & Alert Failures Impacting Multiple Clusters

    Started February 20, 2025 at 9:18 PM UTC · 19h 45m

    Pending
    Affected components
    SearchingSearchingAPIAPISearchingAuthenticationLog IngestLog IngestLog IngestAuthenticationAuthenticationLog IngestS3 ArchivingAuthenticationSearchingS3 ArchivingAPILog IngestAPILog IngestSearchingAPISearchingAPIAuthentication
    1. February 20, 2025 at 9:18 PM UTCinvestigating

      We have identified an issue with aggregate alerts & scheduled searches failing. We'll be executing emergency maintenance to correct this issue from 21:15 UTC to 23:15 UTC. Maintenance will cause brief degradations in search performance and may cause a query to be canceled.

    2. February 21, 2025 at 1:55 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. February 21, 2025 at 5:02 PM UTCresolved

      We have that our maintenance has resolved all identified issues.