Imagekitio outage history

Content delivery using ik.imagekit.io domain is currently blocked in Indonesia. To know alternate domain names for content delivery, please reach out to our support team at [email protected]

We are working on to get the delivery domain unblocked. If you are on the premium plan, please get the custom domain configured. On other plans, reach out to our support team at [email protected]

Content delivery using ik.imagekit.io domain is now unblocked in Indonesia.

Between 16:40 and 17:20 IST, ImageKit experienced delays in the propagation of updates within the Media Library. During this period, file operations continued to complete successfully. However, customers may have experienced delays before the latest changes became visible in file listings, file metadata, tags, and search results. The behavior was consistent across both the ImageKit Dashboard and APIs. Customer Impact Customers may have observed the following: 1. Newly created, updated, or modified files taking longer than expected to appear in updated Media Library listings. 2. Changes to file metadata or tags not being reflected immediately. 3. Search results temporarily returning stale information or not reflecting recently updated files, metadata, or tags. 4. Similar delayed visibility of updates when accessing the Media Library through either the Dashboard or APIs. The underlying file operations themselves were successful. The issue affected the timely visibility and searchability of those updates rather than the execution of the operations. Root Cause The incident was caused by a delay in ImageKit's search and indexing systems. During the affected period, the indexing systems began trailing behind the primary file databases. As a result, updates successfully committed to the primary databases were not propagated to the systems responsible for file listings and search at the expected rate. This backlog caused customers to temporarily see stale file listings, metadata, tags, and search results while the indexing systems caught up with the primary databases. Resolution The search and indexing systems subsequently caught up with the primary file databases, restoring normal propagation of Media Library updates. Once the backlog was processed, file listings, metadata, tags, and search results reflected the latest successfully completed operations as expected.

The response times for Imagekit Dashboard and Media Library are currently high. The incident is being investigated. We will follow up with updates soon.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We're experiencing an elevated level of API errors and are currently looking into the issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

We are continuing to monitor for any further issues.

This incident has been resolved.

We're experiencing an elevated level of API errors and are currently looking into the issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We're experiencing an elevated level of API errors for uploads and are currently looking into the issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We're experiencing an elevated level of metadata API and video thumbnail API errors in us-east-1 region and are currently looking into the issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We're experiencing an elevated level of API errors and are currently looking into the issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We're experiencing an elevated level of errors and are currently looking into the issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We're experiencing an elevated level of Video processing errors and are currently looking into the issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

We are continuing to monitor for any further issues.

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Video processing service is affected. We are investigating.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

The response times from our image servers in Mumbai region is currently high. The incident is being investigated. We will follow up with updates soon.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

CDN cache purges are delayed.

CDN cache clear or purges are delayed and taking time to clear. Backlog will get cleared soon. We are sending a fix.

A fix has been implemented. Queue is getting cleared.

This incident has been resolved.

The response times from our image servers in Mumbai region is currently high. The incident is being investigated. We will follow up with updates soon.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

The response times from our image servers in Mumbai region is currently high. The incident is being investigated. We will follow up with updates soon.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

The response times from our image servers in Mumbai region is currently high. The incident is being investigated. We will follow up with updates soon.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.