Imagine Learning outage history

We are investigating an issue causing delays with rostering updates in Imagine Math. Recent roster changes may not be reflected yet. Imagine Math remains available, and no data loss is expected. We will provide an update soon. Our team is actively working to resolve the issue. We apologize for the inconvenience and will provide another update as soon as more information is available.

We are continuing to investigate this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

We are continuing to monitor for any further issues.

We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Our team is actively investigating an issue impacting users of Twig Science. Users cannot log in to Twig Elementary. We apologize for the inconvenience and will provide an update soon.

Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Our team is actively investigating an issue impacting users of Imagine Odysseyware and Ignite Virtual Academy. Recently created users cannot log in to Imagine Odysseyware. We apologize for the inconvenience and will provide an update soon.

Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Our team is actively investigating an issue impacting users of Imagine Instructional Services and Academies. Some users cannot launch Imagine Edgenuity courses. Some may see a blank screen, and others are returned to Genius. We apologize for the inconvenience and will provide an update soon.

Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom. Some users are experiencing errors in page loading, others have pages loading slowly, and others have not issues. We apologize for the inconvenience and will provide an update soon.

Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

We are currently experiencing intermittent performance degradation resulting from an incident on Salesforce's platform. Salesforce's technical team has been notified and is actively investigating the issue to implement a resolution. Please note that this disruption may also affect educators access to ILOD-related features and functionality that depend on Salesforce services. We apologize for the inconvenience and will provide an update soon.

Salesforce has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

Salesforce has restored service, and we are actively monitoring to ensure no further issues. Thank you for your patience.

Salesforce has restored service and system performance has remained stable following one hour of monitoring. The intermittent degradation impacting Salesforce and related ILOD functionality appears to be resolved. We will continue to monitor, but no further impact is expected at this time. We apologize for the prior inconvenience.

Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom. Users see an error message when they attempt log in or use the IL Classroom applications. We apologize for the inconvenience and will provide an update soon.

Some users are still experience issues. We are continuing to investigate. We will continue to update progress.

Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Our team is actively investigating an issue impacting users of Imagine EdgeEX and Edgenuity. Automated essay scoring may be delayed due to to issues with one of our partner services. We apologize for the inconvenience and will provide an update soon.

The scoring is working as expected, and we are actively monitoring to ensure no further issues. Thank you for your patience.

We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Our team is actively investigating an issue impacting users of Imagine Edgenuity. Some educators are not able to unlock their student's assessments We apologize for the inconvenience and will provide an update soon.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Our team is actively investigating an issue impacting users of Imagine Math. Pre-K through 2nd grade users may experience an error message after signing in. We apologize for the inconvenience and will provide an update soon.

Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Our team is actively investigating an issue impacting users of Imagine EdgeEX. Educators are seeing grading alerts for some completed activities. We apologize for the inconvenience and will provide an update soon.

Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Our team is actively investigating an issue impacting users of Imagine Español. Any user starting new lessons will see errors. We apologize for the inconvenience and will provide an update soon.

We are continuing to investigate this issue.

We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Our team is actively investigating an issue impacting users of Imagine Edgenuity. Students using the Proctorio lockdown browser are down Students in districts with the Proctorio lockdown browser enabled are unable to launch Quizzes, Tests, and Exams. Proctorio will be updating its status page on this shortly: https://uptime.proctorio.com/

Our team has not yet identified the cause of the issue on the Proctorio end. We will continue to update you on progress. For now, we are watching the Proctorio outage using an independent monitoring service: https://statusgator.com/services/proctorio Your patience is appreciated.

We are continuing to investigate this issue.

We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Our team is actively investigating an issue impacting Educators and Administrators of Imagine Odysseyware. Educators and Administrators cannot view messages, and some educators cannot view Student Alerts. We apologize for the inconvenience and will provide an update soon.

Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Our team is actively investigating an issue impacting users of Imagine EdgeEX. Some of the students are facing delays and errors while performing their actions. We apologize for the inconvenience and will provide an update soon.

We are continuing to investigate this issue.

A fix has been implemented and we are monitoring its results.

We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Our team is actively investigating an issue impacting users of Imagine Edgenuity. Some users are experiencing issues with login, slowness, or erros. We apologize for the inconvenience and will provide an update soon.

Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

Isolated incidents where some users experience issues with login, slowness, or errors.

We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Our team is actively investigating an issue impacting users of IL Classroom products. The assignment page is loading slowly for teachers. We apologize for the inconvenience and will provide an update soon.

We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Our team is actively investigating an issue impacting users of Imagine EdgeEX. Students cannot open activities. We apologize for the inconvenience and will provide an update soon.

Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Our team is actively investigating an issue for Imagine Illustrative Mathematics specific to 6-8. Users cannot access the product. We apologize for the inconvenience and will provide an update soon.

Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

We are continuing to monitor for any further issues.

We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Our team is actively investigating an issue impacting Instructional Services and Academies. Some students receive an error message when they attempt to open Imagine Edgenuity courses. Users can clear their browser cookies to resolve this situation temporarily. The team is preparing a more permanent solution as well. We apologize for the inconvenience and will provide an update soon.

Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.