Intapp outage history

We are currently experiencing a service degradation affecting our DealClous PS solution in the US region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

We have identified the cause of an issue currently affecting DealCloud (US). Users may experience slow page loads, request timeouts, or errors when accessing the application. Our engineering team is actively working to resolve this and we will provide a further update shortly.

A fix has been applied and we are monitoring to confirm full recovery.

The issue affecting DealCloud (US) has been resolved.

We have identified the issue and are working on a resolution. Further updates will be posted shortly.

A fix has been implemented and we are monitoring the results. Further updates will be posted shortly.

The issue has been resolved. All services are operating as normal.

We have identified the issue and are working on a resolution. Further updates will be posted shortly.

A fix has been implemented and we are monitoring the results.

The issue has been resolved. All services are operating as normal.

We are currently experiencing a service degradation affecting our Billstream solution in the USA region. Users may experience issues logging in to the application. Our team has identified the issue and is actively working to implement a fix. We will provide further updates as more information becomes available.

Our engineering team continues to work on deploying the fix. We will provide another update shortly.

The fix has been implemented, and all systems are now operational. We will continue to monitor the situation closely.

The issue has been resolved. All services are operating as normal.

We are continuing to monitor and troubleshoot our Time Cloud performance issues. As of now, all clients are operational. We are closely monitoring system performance and key operational metrics to ensure the environment remains stable, reliable, and fully operational. We appreciate your continued patience and understanding.

We have resolved the incident. RCA is pending.

We are currently experiencing a partial outage affecting our Time solution in the US region. Our team is actively investigating the cause.

We are continuing to investigate this issue.

Intapp is aware of an issue affecting Intapp Time performance and availability for some customers. Our engineering team is actively working to resolve it. This issue affects a subset of customers. Administrators at impacted organizations are receiving direct email communications with additional detail and updates. If you have not received a direct email regarding this issue, no action is required on your part. We will update this notice as the situation progresses. We will provide the next update once the corrective actions have been completed or if any new information becomes available.

This incident has been resolved.

We are currently experiencing a outage affecting our Time solution in the US region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

The issue with US Time has been identified and a fix is being put in place. Clients may experience degraded performance while the solution is being applied.

We are continuing to work on a fix for this issue.

This incident has been resolved.

We are currently experiencing a service degradation affecting our Time solution in the US region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

A fix has been implemented and we are monitoring the results. Further updates will be posted shortly.

The issue has been resolved. All services are operating as normal.

We are currently experiencing a service outage affecting our Time solution in the US region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

The issue has been identified and a fix is being implemented.

We are continuing to work on a fix for this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing a partial outage affecting our Time solution in the US region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

We are continuing to investigate this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

The Boomi Platform UI and Public API are currently unavailable. We apologize for any inconvenience or interruptions this incident may have caused.

We are continuing to monitor Boomi for updates and status.

Boomi is continuing to investigate the issue.

Boomi implemented corrective actions to resolve the issues with the Boomi Platform UI and Public API and are monitoring the situation.

This incident has been resolved.

Boomi are investigating an incident on their platform. This has an impact on all components using Intapp IIS. Please see https://status.boomi.com/incidents/ht93ndmcsmkr for more details.

The service provider Boomi are continuing to investigate this issue.

Boomi has implemented corrective actions to resolve the issues with the Boomi Platform UI and Public API. Boomi are monitoring the situation to ensure continued availability.

This incident has been resolved.

We are aware of a partial outage currently impacting Boomi’s Platform UI, Public API, and Process Reporting Document Metadata. Boomi’s engineering team is actively investigating. At this time, we do not anticipate any impact to Intapp clients. We will continue to monitor the situation and provide updates if this changes.

The issue has been resolved. All services are operating as normal.

We are currently experiencing a service degradation affecting our Walls solution in all regions. Users may experience issues with new data not being created in Walls. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

The issue has been identified, and a fix is being implemented.

This incident has been resolved.

We are currently investigating performance concerns affecting the Intapp Open API in the US region. The web application remains fully operational and is not impacted. Our team is actively working to identify the root cause and will provide updates as additional information becomes available.

The issue has been identified, and the team is working on a resolution.

We are continuing to work on a fix for this issue.

The incident has been resolved.

We are currently experiencing a degradation of service. We are actively investigating this issue and will provide updates once they become available.

We have identified the issue and determined that a server restart is required to restore service. The restart will result in a brief period of downtime for the DealCloud platform. We will provide another update once the server restart has been completed and service has been restored.

The server restart has been completed successfully, and the DealCloud platform is back online. We are actively monitoring the environment to ensure all services remain stable and performing as expected.

We are continuing to investigate the degradation of service impacting the DealCloud platform. Updates will be provided once they become available.

We are continuing to investigate the degradation of service impacting the DealCloud platform.

We have identified the cause and are actively working on a resolution. The fix requires additional time to implement and validate to ensure a complete recovery. We appreciate your patience as we work through this, and we will provide our next update in the early hours of tomorrow, or sooner if there is significant progress to share.

A fix has been implemented and we are monitoring the results.

We are observing gradual service recovery and continue to monitor the system closely. At this time, service appears to be stabilizing, though some intermittent issues may still occur. A fix has been implemented and the team is actively monitoring results to confirm sustained recovery. We will share another update as monitoring continues.

This incident has been resolved.

We are currently experiencing a degradation of service. Our teams are currently investigating.

We are continuing to investigate this issue and will provide updates as we work towards a solution.

A fix has been implemented and we are currently monitoring the system as it stabilizes.

We have resolved the incident.

Users may experience delays of up to several hours in data synchronization between the DealCloud and Snowflake databases.

This incident has been resolved.

We have identified the issue and are working on a resolution. Some clients may experience short connection disruptions. Further updates will be posted shortly.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We experienced a degradation of service lasting approximately 2 minutes. During this time some users may have experienced a 502 error impacting their ability to navigate the platform. At this time, all services are restored and the issue is resolved.