Intapp outage history

We are currently experiencing a partial outage affecting our DealCloud solution in the AP region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

The issue has been resolved. We are continuing to monitor the system to confirm that service remains stable.

The issue has been resolved. All services are operating as normal.

We faced a degradation of service that lasted 3 minutes at 1:30pm BST, this issue has since been resolved. All services are operating as normal.

The issue has been resolved. All services are operating as normal.

We have identified the issue and are working on a resolution. Further updates will be posted shortly.

We have resolved the incident.

We have identified the issue and are working on a resolution. Further updates will be posted shortly.

We has resolved the incident but we are watching to make sure the resolution is complete

We are continuing to monitor for any further issues.

We have resolved the incident.

Products affected: DealCloud, Time, Intake, and Conflicts Region: EU Affected features or workflows: Some users may be unable to log in to the applications or may experience application slowness. Update: We have identified an issue caused by an ongoing service disruption affecting the underlying Microsoft Azure service provider in the EU region. The issue will persist until the Azure service disruption is resolved. We are actively monitoring the situation and will provide our next update within 2 hours, or sooner if we have any material information.

We are continuing to monitor the situation with Azure and will provide another update as soon as more information is available.

We are actively monitoring the ongoing recovery efforts by Microsoft Azure. We will share further updates as soon as new information is available.

The underlying issue with Microsoft Azure has been addressed, and we are currently monitoring the environment to confirm that service is fully restored.

This incident has been resolved.

Product: DealCloud Environment: UAT/Sandbox Region: USA Affected feature or workflow: ability to log into the UAT/Sandbox site. We have identified an issue affecting DealCloud UAT and Sandbox environments in the US region. Users may experience difficulties logging in to the application. Our team is actively working to implement a fix and restore full service as quickly as possible. We will provide the next update within 2 hours, or sooner if there are significant developments.

Our team continues to actively work on implementing a fix. We will provide the next update within 2 hours, or sooner if there are significant developments.

A fix is currently being rolled out to address the issue affecting DealCloud UAT and Sandbox environments in the US region. As the fix is deployed, clients will gradually regain the ability to log in. We expect the service to be fully restored by tomorrow morning Eastern Time (ET). We appreciate your patience and understanding as we work through the restoration. We will provide another update sooner if there are any significant developments.

The issue has been resolved. All services are operating as normal.

We are currently experiencing a service degradation affecting our DealCloud solution in the EU region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

A fix has been implemented and we are monitoring the results. Further updates will be posted shortly.

The issue has been resolved. All services are operating as normal.

We are currently experiencing a service degradation affecting our DealCloud solution in the US region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

A fix has been implemented and we are monitoring the results. Further updates will be posted shortly.

The issue has been resolved. All services are operating as normal.

Product: DealCloud Region: USA, Farms 3 and 4 Impact: Some users may be unable to sign in to the DealCloud platform. We are currently experiencing an issue affecting DealCloud in USA Farms 3 and 4. Our Engineering team has taken corrective action, and the service is gradually recovering. We will continue to monitor recovery and provide the next update within one hour.

The service has fully recovered, and users should now be able to access DealCloud normally. We are monitoring performance to confirm continued stability and will provide the next update within one hour.

This incident has been resolved.

We are currently experiencing a service outage affecting our DealCloud production solution in the US region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

A fix has been implemented and we are seeing service return to normal levels for our DealCloud production solution in the US region. We are continuing to monitor the environment closely to ensure the issue does not recur. We will provide a further update once we are confident the service is fully stable, or immediately if any issues resurface.

This incident has been resolved. Service for our DealCloud production solution in the US region has been stable for the past hour with no further issues observed. We apologize for any inconvenience this may have caused and thank you for your patience.

We are investigating a service degradation affecting API endpoints. End users are not impacted and can continue using the application as normal. However, Boomi and Intapp Integrate integrations may experience issues when making API calls. Our team is actively working to resolve the issue and will provide further updates as they become available.

We have identified the cause of the API service degradation and are actively working to implement a fix. We will provide another update as soon as more information becomes available.

A fix has been implemented, and API calls should now be operating normally. We will continue to monitor the service to ensure stability.

We have resolved the incident.

We are currently experiencing a service degradation affecting our DealCloud solution in the EU region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

A fix has been implemented and we are monitoring the results. Further updates will be posted shortly.

We have resolved the incident.

We are currently experiencing a service degradation affecting our DealCloud (Production) solution in the EU region. Our team is actively investigating the cause, and we will provide updates as more information becomes available. Users may experience slow page loads or delays when accessing the application.

We have identified the cause of the performance issue affecting DealCloud (EU Production). Our engineering team is actively working to resolve it. Users may continue to experience slow page loads or delays in the meantime. We will provide further updates as they come available.

A fix has been applied and we are monitoring to confirm full recovery. Users should begin to see performance return to normal when accessing DealCloud (EU Production). We will confirm resolution shortly.

This incident has been resolved.

We are currently experiencing a service degradation affecting our DealClous PS solution in the US region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

We have identified the cause of an issue currently affecting DealCloud (US). Users may experience slow page loads, request timeouts, or errors when accessing the application. Our engineering team is actively working to resolve this and we will provide a further update shortly.

A fix has been applied and we are monitoring to confirm full recovery.

The issue affecting DealCloud (US) has been resolved.

We have identified the issue and are working on a resolution. Further updates will be posted shortly.

A fix has been implemented and we are monitoring the results. Further updates will be posted shortly.

The issue has been resolved. All services are operating as normal.

We have identified the issue and are working on a resolution. Further updates will be posted shortly.

A fix has been implemented and we are monitoring the results.

The issue has been resolved. All services are operating as normal.

We are currently experiencing a service degradation affecting our Billstream solution in the USA region. Users may experience issues logging in to the application. Our team has identified the issue and is actively working to implement a fix. We will provide further updates as more information becomes available.

Our engineering team continues to work on deploying the fix. We will provide another update shortly.

The fix has been implemented, and all systems are now operational. We will continue to monitor the situation closely.

The issue has been resolved. All services are operating as normal.

We are continuing to monitor and troubleshoot our Time Cloud performance issues. As of now, all clients are operational. We are closely monitoring system performance and key operational metrics to ensure the environment remains stable, reliable, and fully operational. We appreciate your continued patience and understanding.

We have resolved the incident. RCA is pending.

We are currently experiencing a partial outage affecting our Time solution in the US region. Our team is actively investigating the cause.

We are continuing to investigate this issue.

Intapp is aware of an issue affecting Intapp Time performance and availability for some customers. Our engineering team is actively working to resolve it. This issue affects a subset of customers. Administrators at impacted organizations are receiving direct email communications with additional detail and updates. If you have not received a direct email regarding this issue, no action is required on your part. We will update this notice as the situation progresses. We will provide the next update once the corrective actions have been completed or if any new information becomes available.

This incident has been resolved.