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    Internetx outage history

    54 recorded Internetx incidents since July 2023, with official updates, affected components, duration and resolution information.

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    Disruption - Cloud Server

    Started October 13, 2026 at 12:12 PM UTC · 1h 22m

    OutageMajor incident
    Affected components
    Cloud Server
    1. October 13, 2026 at 12:12 PM UTCidentified

      Our Cloud-Server are currently affected due to a technical disruption – the availability of customer systems on this host system is temporarily restricted. We have already taken appropriate measures and are working hard to resolve the situation. Full services will be available again shortly. We apologize for any inconvenience and thank you for your understanding.

    2. October 13, 2026 at 1:34 PM UTCresolved

      This incident has been resolved.

    Disruption - AutoDNS

    Started September 28, 2026 at 5:59 PM UTC · 2h 21m

    OutageMajor incident
    Affected components
    Domain StudioWhoisProxy
    1. September 28, 2026 at 5:59 PM UTCinvestigating

      AutoDNS is currently experiencing a disruption. For this reason, the services are temporarily restricted. We have taken immediate action to resolve the issue. We apologize for any inconvenience and thank you for your understanding.

    2. September 28, 2026 at 7:42 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. September 28, 2026 at 8:19 PM UTCresolved

      This incident has been resolved.

    Wichtige Änderung für .ru, .su, .xn--p1ai Domains

    Started September 18, 2026 at 10:41 AM UTC · Ongoing

    Pending
    1. September 18, 2026 at 10:41 AM UTCinvestigating

      Ohne über ESIA verifizierte Inhaber aus Russland oder einem lokalen Treuhänder können .ru, .su, .xn--p1ai Domains nicht mehr verlängert werden. Um Ihre Domains zu sichern, empfehlen wir die Einrichtung eines .ru-Trustees. Weitere Informationen und nächste Schritte → Wichtige Informationen zur verpflichtenden ESIA-Identifikation für .ru, .рф und .su Domains https://hub.internetx.com/wichtige-informationen-zur-verpflichtenden-esia-identifikation-f%C3%BCr-.ru-.%D1%80%D1%84-und-.su-domains?hs_preview=eipWWDVi-439614008536 Important information on the mandatory ESIA identification for .ru, .рф and .su domains https://hub.internetx.com/important-information-on-the-mandatory-esia-identification-for-.ru-.%D1%80%D1%84-and-.su-domains?hs_preview=NQMcWHSf-439532807382

    Partial disruption of internetx.com website

    Started August 12, 2026 at 5:01 PM UTC · 2h 5m

    OutageMajor incident
    Affected components
    InterNetX Website
    1. August 12, 2026 at 5:01 PM UTCinvestigating

      We are currently investigating this issue.

    2. August 12, 2026 at 7:06 PM UTCresolved

      This incident has been resolved.

    Currently there is a known disruption.

    Started June 25, 2026 at 12:45 PM UTC · 4h 5m

    Pending
    Affected components
    Domain StudioAPIUser Interface
    1. June 25, 2026 at 12:45 PM UTCinvestigating

      Currently, we are experiencing a disruption. We have taken immediate action to resolve the issue. We apologize for any inconvenience and thank you for your understanding.

    2. June 25, 2026 at 4:06 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. June 25, 2026 at 4:50 PM UTCresolved

      This incident has been resolved.

    Disruption - AutoDNS

    Started June 15, 2026 at 9:00 PM UTC · 6h 24m

    OutageMajor incident
    Affected components
    Domain StudioAPIUser Interface
    1. June 15, 2026 at 9:58 PM UTCinvestigating

      AutoDNS is currently experiencing a disruption. For this reason, the services are temporarily restricted. We have taken immediate action to resolve the issue. We apologize for any inconvenience and thank you for your understanding.

    2. June 15, 2026 at 10:07 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. June 15, 2026 at 10:54 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. June 16, 2026 at 3:23 AM UTCresolved

      This incident has been resolved.

    Maintenance - AutoDNS

    Started June 10, 2026 at 5:47 AM UTC · 3h 29m

    Pending
    Affected components
    Domain StudioAPIUser Interface
    1. June 10, 2026 at 5:47 AM UTCinvestigating

      We will be carrying out important maintenance work in AutoDNS. Services will be partially restricted during this time. The availability of your domains will not be affected. All services will be fully available again after the maintenance has been finished.

    2. June 10, 2026 at 9:15 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. June 10, 2026 at 9:16 AM UTCresolved

      This incident has been resolved.

    Partial AutoDNS availability issues

    Started June 4, 2026 at 7:26 AM UTC · 5h 17m

    OutageMajor incident
    Affected components
    User Interface
    1. June 4, 2026 at 7:26 AM UTCinvestigating

      We are currently investigating this issue.

    2. June 4, 2026 at 7:35 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. June 4, 2026 at 11:10 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. June 4, 2026 at 12:43 PM UTCresolved

      This incident has been resolved.

    Currently there is a known disruption.

    Started May 19, 2026 at 12:58 PM UTC · 17h 20m

    OutageMajor incident
    Affected components
    Kubernetes Cluster
    1. May 19, 2026 at 12:58 PM UTCinvestigating

      Currently, we are experiencing a disruption. We have taken immediate action to resolve the issue. We apologize for any inconvenience and thank you for your understanding.

    2. May 19, 2026 at 4:23 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. May 19, 2026 at 4:40 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. May 20, 2026 at 6:18 AM UTCresolved

      This incident has been resolved.

    Disruption – denic DNSSEC

    Started May 5, 2026 at 7:00 PM UTC · 5h 6m

    OutageMajor incident
    Affected components
    Name Service
    1. May 5, 2026 at 9:14 PM UTCidentified

      DNS resolution for denic domains are currently facing partial outages.

    2. May 5, 2026 at 9:39 PM UTCidentified

      For detailed information you can visit the denic status page at: https://status.denic.de/

    3. May 5, 2026 at 11:38 PM UTCmonitoring

      denic confirmed that the issue has been resolved. We are monitoring the results.

    4. May 6, 2026 at 12:06 AM UTCresolved

      This incident has been resolved.

    Incident AutoDNS Portal

    Started March 19, 2026 at 5:59 PM UTC · 2h 5m

    OutageMajor incident
    Affected components
    PROCEEDName ServiceMailProxyDomain StudioNodeSecure / AnycastWhoisProxyAPIRedirectorUser Interface
    1. March 19, 2026 at 5:59 PM UTCinvestigating

      Currently we are facing issues with reachability of AutDNS Portal. We're investigating the issue.

    2. March 19, 2026 at 7:18 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. March 19, 2026 at 8:04 PM UTCresolved

      This incident has been resolved.

    Maintenance - ISAC

    Started January 27, 2026 at 9:43 AM UTC · 56m

    OutageCritical incident
    Affected components
    User InterfaceAPI
    1. January 27, 2026 at 9:43 AM UTCinvestigating

      We will be carrying out maintenance work in ISAC. Some functions will be partially restricted during this time. The availability of your domains and servers will not be affected. All services will be fully available again after the maintenance has been finished.

    2. January 27, 2026 at 10:39 AM UTCresolved

      This incident has been resolved.

    Disruption - AutoDNS

    Started December 31, 2025 at 5:22 PM UTC · 10h 16m

    OutageMajor incident
    Affected components
    PROCEEDName ServiceMailProxyDomain StudioNodeSecure / AnycastWhoisProxyAPIRedirectorUser Interface
    1. December 31, 2025 at 5:22 PM UTCinvestigating

      Currently we're facing a Disruption in AutoDNS Services. We're investigating the issue.

    2. December 31, 2025 at 6:59 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. December 31, 2025 at 9:34 PM UTCinvestigating

      We are currently investigating this issue.

    4. January 1, 2026 at 3:38 AM UTCresolved

      This incident has been resolved.

    Disruption – Nameserver

    Started December 22, 2025 at 7:27 AM UTC · 2h 57m

    OutageMajor incident
    Affected components
    Name Service
    1. December 22, 2025 at 7:27 AM UTCinvestigating

      The nameservers c.ns14.net and dns03.ns15.net are currently affected due to a technical disruption. We have already taken appropriate measures and are working hard to resolve the situation. Full services will be available again shortly. We apologize for any inconvenience and thank you for your understanding.

    2. December 22, 2025 at 9:32 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. December 22, 2025 at 9:41 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. December 22, 2025 at 10:24 AM UTCresolved

      This incident has been resolved.

    Partial destruption of some services

    Started December 18, 2025 at 10:58 AM UTC · 3h 1m

    OutageMajor incident
    Affected components
    PROCEEDAPIUser Interface
    1. December 18, 2025 at 10:58 AM UTCinvestigating

      We are currently investigating this issue.

    2. December 18, 2025 at 1:59 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. December 18, 2025 at 2:00 PM UTCresolved

      This incident has been resolved.

    Disruption - AutoDNS 3.0

    Started December 1, 2025 at 2:16 PM UTC · 19h 39m

    IssuesMinor incident
    Affected components
    Domain StudioAPIUser Interface
    1. December 1, 2025 at 2:16 PM UTCinvestigating

      AutoDNS is currently experiencing a disruption. For this reason, the services are temporarily restricted. We have taken immediate action to resolve the issue. We apologize for any inconvenience and thank you for your understanding.

    2. December 1, 2025 at 2:17 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. December 1, 2025 at 4:40 PM UTCmonitoring

      Mitigation steps are complete. We’ll continue to monitor the platform closely to ensure everything remains stable.

    4. December 2, 2025 at 9:56 AM UTCresolved

      This incident has been resolved.

    Disruption - AutoDNS 3.0

    Started November 17, 2025 at 11:20 PM UTC · 1h 51m

    OutageMajor incident
    Affected components
    APIUser Interface
    1. November 17, 2025 at 11:20 PM UTCinvestigating

      AutoDNS is currently experiencing a disruption. For this reason, the services are temporarily restricted. We have taken immediate action to resolve the issue. We apologize for any inconvenience and thank you for your understanding.

    2. November 17, 2025 at 11:20 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. November 17, 2025 at 11:38 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    4. November 17, 2025 at 11:55 PM UTCidentified

      We are continuing to work on a fix for this issue.

    5. November 18, 2025 at 12:29 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. November 18, 2025 at 1:11 AM UTCresolved

      This incident has been resolved.

    Maintenance work ccTLD registry (Columbia)

    Started September 24, 2025 at 10:37 AM UTC · 19d 2h

    Pending
    1. September 24, 2025 at 10:37 AM UTCinvestigating

      Due to a migration of backend services of the registry operator for Columbia to a new plattform, domain orders for the TLD .co placed between Thursday, October 2, 10:00 UTC and Tuesday, October 7, 10:00 UTC may be executed with a delay. Our services will be available again without restrictions after the maintenance has been completed. Orders that are delayed due to this maintenance will be processed as usual. If you have any questions, please contact Domain Services at: [email protected] / ☎ +49 941 59559 - 482

    2. October 13, 2025 at 1:12 PM UTCresolved

      This incident has been resolved.

    Disruption - AutoDNS 3.0

    Started September 19, 2025 at 10:45 PM UTC · 7h 17m

    OutageMajor incident
    Affected components
    Domain StudioAPIUser Interface
    1. September 19, 2025 at 11:35 PM UTCinvestigating

      AutoDNS is currently experiencing a disruption. For this reason, the services are temporarily restricted. We have taken immediate action to resolve the issue. We apologize for any inconvenience and thank you for your understanding.

    2. September 19, 2025 at 11:36 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. September 20, 2025 at 12:52 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. September 20, 2025 at 6:02 AM UTCresolved

      This incident has been resolved.

    Disruption - Hosted Services

    Started September 19, 2025 at 9:18 PM UTC · 1h 27m

    OutageMajor incident
    Affected components
    Data Center MUCRedirectorKubernetes Cluster
    1. September 19, 2025 at 9:18 PM UTCinvestigating

      Our Server are currently affected due to a technical disruption – the availability of customer systems on this host system is temporarily restricted. We have already taken appropriate measures and are working hard to resolve the situation. Full services will be available again shortly. We apologize for any inconvenience and thank you for your understanding.

    2. September 19, 2025 at 10:25 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. September 19, 2025 at 10:45 PM UTCresolved

      This incident has been resolved.