Dashboard/billing down
- resolved
June 25, 2026 9:03PM UTC Resolved - This issue has been resolved. June 25, 2026 9:28PM UTC Identified - We are still working on this issue. June 25, 2026 10:45PM UTC Resolved - This issue has been resolved.
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10 recorded Ip Api incidents since December 2022, with official updates, affected components, duration and resolution information.
June 25, 2026 9:03PM UTC Resolved - This issue has been resolved. June 25, 2026 9:28PM UTC Identified - We are still working on this issue. June 25, 2026 10:45PM UTC Resolved - This issue has been resolved.
May 26, 2026 4:26PM UTC Investigating - We have received several reports of connection timeouts with some networks, we are investigating. May 26, 2026 7:21PM UTC Resolved - We have identified the cause as a network carrier issue and we believe it is now resolved.
May 2, 2026 6:08AM UTC Investigating - Our DNS provider is aware of a DNS issue and is investigating May 2, 2026 11:13AM UTC Resolved - This issue has been resolved.
February 10, 2026 12:55PM UTC Investigating - Our DNS provider is aware of a DNS issue and is investigating February 10, 2026 3:44PM UTC Investigating - Our DNS provider is still investigating this issue. February 10, 2026 5:50PM UTC Monitoring - Our DNS provider has implemented a fix and we are monitoring for further issues. February 10, 2026 8:45PM UTC Resolved - This issue has been resolved.
February 27, 2025 9:37PM UTC Investigating - We're aware of increased timeouts and higher packet loss in our Amsterdam and London PoPs. We're investigating this issue. February 27, 2025 10:00PM UTC Resolved - This issue has been identified and a fix has been deployed.
December 24, 2024 9:09AM UTC Investigating - We're aware of an issue causing some requests over SSL/TLS in the APAC region to fail. We're currently investigating the cause. December 25, 2024 4:59AM UTC Resolved - This issue has been resolved.
May 30, 2024 5:32AM UTC Investigating - We're investigating a network issue with our AU - SYD PoP. Requests towards this PoP are being handled by our other PoPs while we resolve this issue. May 30, 2024 6:42AM UTC Identified - We have identified the issue and we are working on deploying a fix. May 30, 2024 1:20PM UTC Resolved - This issue has been resolved.
December 18, 2023 11:20AM UTC Investigating - We're investigating reports of DNS failures from Germany. December 18, 2023 12:36PM UTC Monitoring - The issue has been identified and a fix has been implemented. December 18, 2023 6:46PM UTC Resolved - This issue has been resolved.
January 5, 2023 11:13PM UTC Investigating - We're aware of degraded network performance including additional latency and packet loss for requests served by the NL-Amsterdam PoP. While we work on resolving this issue, this PoP is being bypassed and requests are being served by other PoPs. January 5, 2023 11:58PM UTC Resolved - This issue has been resolved.
December 17, 2022 6:28AM UTC Investigating - We are noticing delays with our outbound emails. For more details, please see the following link: https://ea5d5bbc.sorryapp.com/. Thank you for your understanding. December 17, 2022 9:18PM UTC Resolved - This issue has been resolved.