Jfrog outage history

We are currently experiencing service disruptions affecting multiple services in our GCP Europe West region. Google Cloud has confirmed an ongoing infrastructure incident affecting network connectivity in the region. Our teams are actively monitoring the situation and coordinating with Google Cloud Support.

The service disruption has been linked to an ongoing Google Cloud infrastructure incident affecting multiple services in the Europe West region. Google Cloud is actively investigating the issue. Our teams are continuing to assess the impact and explore mitigation options to restore the affected services.

All affected services in our GCP Europe West region have been fully restored, and all customers are operating normally. We have validated the recovery and confirmed that service health and availability have returned to normal, with no further issues identified. We will continue to monitor the environment to ensure ongoing stability.

We are currently investigating an issue affecting multiple customers in our Azure Southeast Asia region, resulting in degraded Artifactory and Xray services. Our engineering teams are actively investigating the issue and working to restore normal service as soon as possible.

We have identified an issue affecting Artifactory and Xray services in our Azure Southeast Asia region during scheduled Microsoft Azure maintenance. Our engineering teams are actively working with Microsoft Azure Support to investigate the disruption and restore normal service as soon as possible.

The issue affecting Artifactory and Xray services in our Azure Southeast Asia region has been resolved. The affected services have been restored, and service health has returned to normal following the recovery of the underlying database infrastructure.

We are currently investigating an issue impacting JFrog Platform Our team is actively working to identify the root cause and implement a resolution. We will provide an update in 30 minutes. Thank you for your patience.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

During emergency database maintenance in our Azure US East region, we encountered unexpected issues affecting Xray services for approximately 119 customers. We are working closely with Microsoft Azure Support to restore service as soon as possible. We will provide further updates within the next hour.

The database maintenance issue has been addressed, and Xray services in the Azure US East region are recovering. We are closely monitoring the affected services to ensure they are stable and operating as expected.

The database recovery has been completed successfully, and Xray services in the Azure US East region have been fully restored. All affected services are operating normally, and the issue is now resolved.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

We identified an issue affecting Artifactory upload and download functionality for some customers hosted in the Google Cloud Platform (GCP) US Central, US West, and Europe West regions The investigation indicates the issue originated with our cloud provider, Google Cloud. Services are currently operating normally. JFrog engineers are working with Google Cloud to confirm the root cause and are continuing to closely monitor service health.

A subset of customers may have faced UI errors in the Packages page, the problem was detected and mitigated in realtime.

We are investigating cases of degraded performance for JFrog Cloud Platform customers. We will provide more details within the next hour.

The issue has been resolved. The service disruption lasted approximately nine minutes, during which some Artifactory services were temporarily unavailable. All affected services have fully recovered and are operating normally. The environment is healthy, and our monitoring confirms continued stability.

The issue affecting some JFrog Cloud Platform customers in the Azure EU West region has been resolved. During the incident, some customers may have experienced a brief service interruption. Our team investigated the issue, validated service stability and continues to monitor the environment to ensure normal operation.

We are currently investigating this issue.

Several backend services in Azure are reporting outages, we're working with them to recover.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are investigating a potential service disruption affecting JFrog Xray across all regions. A subset of customers may experience authentication errors or failures when accessing Xray and performing Xray-related operations. Our engineering teams are actively working to restore normal service. We will provide another update within the next hour.

This incident has been resolved.

GCP (Cloud Provider) , is currently experiencing an issue with their Object Storage infrastructure, which is affecting Artifactory upload and download operations in the US regions. JFrog engineers are actively monitoring the situation and working closely with GCP toward a resolution.

We are continuing to work on a fix for this issue.

The service degradation affecting Artifactory uploads and downloads in the GCP US regions has been resolved. JFrog Engineers are continuing to monitor the service health closely.

We are currently investigating an infrastructure issue in the AWS US East region that may impact a limited number of customers. Our engineering team is actively working to restore full service.

The issue has been resolved. All services in the AWS US East region are fully operational. JFrog Engineers are continuing to monitor to ensure stability.

JFrog Engineering Team is investigating a network issue which impacted a subset of customers in AWS US West region The services are being recovered

The network issue has been resolved & all the customers' services have been recovered. JFrog Engineers are continuing to monitor the service stability.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

Services have auto-recovered basis our high-availability setup and additional configuration enhancements. JFrog engineers remain on standby monitoring the situation closely until AWS fully resolves the underlying Availability Zone impact.

This incident was resolved at May 8 5.30am UTC

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

JFrog engineers are currently investigating & actively monitoring potential performance impact on the JFrog Cloud Platform in the UAE (Middle East) region due to an ongoing AWS datacenter issue. For AWS Status Updates , Please refer - https://health.aws.amazon.com/health/status

This incident has been resolved.

Summary: We are currently experiencing a partial service disruption affecting customers in the Azure US West region. This is due to underlying compute issues at the Microsoft Azure infrastructure layer. Action: JFrog Engineers are actively working to mitigate the impact and recover services.

Microsoft Azure engineering is actively working on restoring services at the infrastructure layer. JFrog Engg Team is monitoring the progress closely as they address the underlying compute failure. Official Microsoft outage details and status updates can be tracked at: https://app.azure.com/h/JLPW-7W8/86af1b

JFrog Engg have recovered Artifactory services for all customers in the region Azure US West region. Azure Infrastructure is still not fully stable & Microsoft Team is continuing to work on it.

Status: Resolved / Post-Recovery Validation Impact: Services Restored JFrog services are now fully operational following the resolution of a significant upstream infrastructure outage within Azure. Our internal automated monitoring confirms that all our core functionalities have returned to expected performance levels. Recovery & Ongoing Validation While primary connectivity and service layers have been restored, the JFrog engineering team remains in an active monitoring phase. We are currently performing comprehensive validations across all Azure services including storage and compute components. This process ensures that all dependent systems have achieved full synchronization and are performing at optimal capacity. Incident Timeline (UTC) 12:30 UTC: The infrastructure provider confirmed the restoration of facility power and physical network connectivity. Subsequent Window: Azure Cloud services were recovered, enabling the sequential restoration and stabilization of the JFrog service layers. For further technical details regarding the root cause of the underlying infrastructure failure, please refer to the official Azure Status Page - https://azure.status.microsoft/en-us/status

JFrog Engineers are currently investigating an issue causing some devices to appear as offline or disconnected in the dashboard. Our engineering team is actively working on the resolution. Service functionality remains a priority and we will provide a follow-up as soon as we have more information. We apologize for the interruption.

JFrog engineers have applied the fix and all devices are verified to be reporting status accurately.