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    Joan outage history

    24 recorded Joan incidents since June 2023, with official updates, affected components, duration and resolution information.

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    Temporary Performance Issues

    Started June 16, 2026 at 6:41 AM UTC · 1h 15m

    Pending
    1. June 16, 2026 at 7:56 AM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Temporary Performance Issues

    Started June 2, 2026 at 7:05 AM UTC · 1h 6m

    Pending
    1. June 2, 2026 at 8:12 AM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Embedded Analytics Temporarily Unavailable

    Started March 31, 2026 at 5:43 AM UTC · 6h 58m

    MaintenanceMaintenance event
    1. March 31, 2026 at 12:41 PM UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Temporary performance issues

    Started March 18, 2026 at 7:48 AM UTC · 5h 33m

    Pending
    1. March 18, 2026 at 1:21 PM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Temporary performance issues

    Started March 5, 2026 at 2:45 PM UTC · 25m

    Pending
    1. March 5, 2026 at 3:10 PM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Embedded Analytics Temporarily Unavailable

    Started February 23, 2026 at 11:55 AM UTC · 40m

    MaintenanceMaintenance event
    1. February 23, 2026 at 12:35 PM UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Temporary performance issues

    Started December 12, 2025 at 9:10 AM UTC · 1h 39m

    Pending
    1. December 12, 2025 at 10:49 AM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Getjoan.com - Service outage

    Started November 18, 2025 at 12:06 PM UTC · 21h 15m

    OutageMajor incident
    1. November 19, 2025 at 9:21 AM UTCresolved

      Dear Customers, Cloudflare has successfully resolved the incident yesterday. Thanks for your patience. Best Regards, András Gruber

    Temporary performance issues

    Started October 22, 2025 at 5:57 PM UTC · 1h 51m

    Pending
    1. October 22, 2025 at 7:48 PM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    my.getjoan.com is experiencing performance issues

    Started August 12, 2025 at 8:09 AM UTC · 1h 4m

    Pending
    1. August 12, 2025 at 9:13 AM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Temporary performance issues

    Started July 30, 2025 at 2:05 PM UTC · 1h 32m

    Pending
    1. July 30, 2025 at 3:37 PM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Temporary performance issues

    Started July 28, 2025 at 4:01 PM UTC · 21h 42m

    Pending
    1. July 29, 2025 at 1:43 PM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Service Outage

    Started April 28, 2025 at 8:41 AM UTC · 2h 22m

    OutageMajor incident
    1. April 28, 2025 at 11:03 AM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Temporary performance issues

    Started January 24, 2025 at 9:42 PM UTC · 1h 8m

    Pending
    1. January 24, 2025 at 10:49 PM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Temporary performance issues with my.getjoan.com

    Started October 9, 2024 at 6:40 AM UTC · 2h 57m

    Pending
    1. October 9, 2024 at 9:38 AM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Temporary Performance issues affecting the portal and the office application

    Started May 23, 2024 at 1:21 PM UTC · 5h 2m

    Pending
    1. May 23, 2024 at 6:24 PM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Device backend issues on Europe servers

    Started March 6, 2024 at 5:04 AM UTC · 1h 28m

    Pending
    1. March 6, 2024 at 6:32 AM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Calendar Display Issues on On-Premise Servers - Action Required

    Started February 14, 2024 at 11:32 AM UTC · 20h 0m

    Pending
    1. February 15, 2024 at 7:32 AM UTCresolved

      Dear On-premise server Customers, Our technical team has identified the issue and prepared a quick resolution guide. If you are still experiencing problems with your devices connected to your on-premise server, please contact us via live chat or on the [email protected] email address and we will be more than happy to help you. Thank you for your understanding and cooperation András Gruber

    Connection error on the European cloud server

    Started January 15, 2024 at 7:32 AM UTC · 54m

    Pending
    1. January 15, 2024 at 8:26 AM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Temporary performance issues

    Started December 1, 2023 at 7:24 AM UTC · 5h 38m

    Pending
    1. December 1, 2023 at 1:03 PM UTCresolved

      We've now resolved the incident. Thanks for your patience. András Gruber