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    Jungle Disk outage history

    7 recorded Jungle Disk incidents since March 2024, with official updates, affected components, duration and resolution information.

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    Rackspace Connectivity Issues

    Started September 26, 2026 at 1:16 AM UTC · Ongoing

    Pending
    1. September 26, 2026 at 1:16 AM UTCinvestigating

      Customers with Rackspace Online Disks may experience connectivity issues to those data centers. We are currently investigating the issue and will update the status as soon as possible.

    Connectivity Issue

    Started October 5, 2025 at 11:11 PM UTC · Ongoing

    Pending
    1. October 5, 2025 at 11:11 PM UTCinvestigating

      We are currently investigating an ongoing issue. Customers may see intermittent errors connecting to Online Disks or accessing data. We are actively working on resolving the issue and will update the status as soon as possible.

    Issue with accessing Rackspace data centers

    Started July 22, 2025 at 11:13 PM UTC · 7d 15h

    Pending
    1. July 30, 2025 at 2:44 PM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Google Cloud Outage

    Started June 12, 2025 at 6:00 AM UTC · 17h 30m

    OutageMajor incident
    1. June 12, 2025 at 11:29 PM UTCresolved

      Google Cloud has resolved the incident affecting services Jungle Disk uses. Thanks for your patience.

    Connectivity Issue

    Started September 16, 2024 at 12:19 AM UTC · 2m

    Pending
    1. September 16, 2024 at 12:22 AM UTCresolved

      The issue has been resolved. We appreciate your patience. If you continue to experience connectivity issues, please try restarting the Jungle Disk service: https://support.jungledisk.com/hc/en-us/articles/200812784-Restarting-the-Jungle-Disk-Service

    Connectivity Issue

    Started May 31, 2024 at 2:48 AM UTC · 2d 22h

    Pending
    1. June 3, 2024 at 1:22 AM UTCresolved

      The issue has been resolved. We appreciate your patience. If you continue to experience connectivity issues, please try restarting the Jungle Disk service: https://support.jungledisk.com/hc/en-us/articles/200812784-Restarting-the-Jungle-Disk-Service

    Jungle Disk Infrastructure Maintenance

    Started March 4, 2024 at 12:00 AM UTC · 4h 0m

    MaintenanceMaintenance event
    1. March 4, 2024 at 4:00 AM UTCcomplete

      The maintenance is now complete. Thanks for your patience.