Kayrros outage history and incident timeline

Missing latest data on LNG Flaring

Started September 3, 2026 at 3:59 PM UTC Ongoing

IssuesMinor incident

Affected components

Emails distributionAPIWebsite dashboards

September 3, 2026 at 3:59 PM UTCinvestigating
We are currently investigating some issues with data providers

Kayrros Endpoints timeout

Started July 16, 2026 at 8:41 AM UTC 7h 29m

IssuesMinor incident

Affected components

WebsiteWebsite dashboards

July 16, 2026 at 8:41 AM UTCmonitoring
AWS is experiencing some issues. A fix has been implemented
July 16, 2026 at 4:10 PM UTCresolved
This incident has been resolved. AWS has fixed their issue

Product Access Issue

Started May 6, 2026 at 10:33 AM UTC 4h 31m

OutageMajor incident

Affected components

Website dashboardsAPIWebsite dashboards

May 6, 2026 at 10:33 AM UTCinvestigating
Access to some API endpoints are subject to issues preventing some customers to connect as usual
May 6, 2026 at 3:04 PM UTCresolved
This incident has been resolved.

On-Road missing latest US data

Started April 10, 2026 at 12:29 PM UTC 48m

IssuesMinor incident

Affected components

Emails distributionWebsite dashboards

April 10, 2026 at 12:29 PM UTCidentified
One of our data providers is experiencing some delays
April 10, 2026 at 1:17 PM UTCresolved
This incident has been resolved.

Missing latest data

Started December 1, 2025 at 4:55 PM UTC 15h 11m

IssuesMinor incident

Affected components

Website dashboards

December 1, 2025 at 4:55 PM UTCinvestigating
We are currently investigating this issue.
December 2, 2025 at 8:06 AM UTCresolved
This incident has been resolved.

Inaccurate latest fuel emissions data

Started December 1, 2025 at 1:48 PM UTC 35d 1h

IssuesMinor incident

Affected components

APIWebsite dashboards

December 1, 2025 at 1:48 PM UTCinvestigating
We are currently investigating this issue.
December 1, 2025 at 4:18 PM UTCidentified
The issue comes from a public dataset provider. We are currently working on a fix
January 5, 2026 at 2:54 PM UTCresolved
This incident has been resolved.

Delay in E&P data publication

Started November 21, 2025 at 5:37 PM UTC 3d 15h

IssuesMinor incident

Affected components

Emails distributionWebsite dashboardsAPI

November 21, 2025 at 5:37 PM UTCidentified
The issue has been identified and a fix is being implemented.
November 24, 2025 at 3:18 PM UTCidentified
Degraded data accuracy on the 2025-11-21 publication.
November 25, 2025 at 8:37 AM UTCresolved
This incident has been resolved.

Methane Watch URLs are not working for some detections

Started November 18, 2025 at 2:02 PM UTC 18h 57m

IssuesMinor incident

Affected components

Website dashboards

November 18, 2025 at 2:02 PM UTCinvestigating
We are currently investigating this issue.
November 19, 2025 at 8:59 AM UTCresolved
This incident has been resolved.

Investigating missing data points

Started November 17, 2025 at 3:42 PM UTC 17h 15m

IssuesMinor incident

Affected components

Website dashboards

November 17, 2025 at 3:42 PM UTCinvestigating
We are currently investigating this issue.
November 18, 2025 at 8:57 AM UTCresolved
This incident has been resolved.

Delay in High Frequency Crude Oil Intelligence release

Started October 24, 2025 at 3:18 PM UTC 2h 12m

IssuesMinor incident

Affected components

Emails distributionWebsite dashboardsAPI

October 24, 2025 at 3:18 PM UTCinvestigating
We are currently investigating some delays in our latest High Frequency Crude Oil Intelligence release
October 24, 2025 at 7:46 PM UTCresolved
This incident has been resolved.

Stockpiles potential missing data

Started October 10, 2025 at 7:02 AM UTC 3d 0h

IssuesMinor incident

Affected components

APIWebsite dashboards

October 10, 2025 at 7:02 AM UTCinvestigating
We are currently investigating some potential missing data
October 13, 2025 at 7:53 AM UTCresolved
This incident has been resolved.

Investigating potential incomplete in maritime data

Started October 7, 2025 at 8:59 AM UTC 43d 4h

IssuesMinor incident

Affected components

Emails distributionEmails distributionAPIWebsite dashboardsAPIWebsite dashboardsWebsite dashboardsEmails distributionAPIAPIWebsite dashboardsEmails distribution

October 7, 2025 at 8:59 AM UTCinvestigating
We are currently investigating some missing maritime data
November 19, 2025 at 1:08 PM UTCresolved
This incident has been resolved.

Missing wind data on Methane Watch

Started October 2, 2025 at 2:26 PM UTC 17h 17m

IssuesMinor incident

Affected components

Website dashboards

October 2, 2025 at 2:26 PM UTCinvestigating
We are currently investigating missing wind data
October 3, 2025 at 7:44 AM UTCresolved
This incident has been resolved.

Missing data for Power Emission

Started August 25, 2025 at 8:49 AM UTC 22h 8m

IssuesMinor incident

Affected components

Emails distributionAPIWebsite dashboards

August 25, 2025 at 8:49 AM UTCinvestigating
We are currently investigating some delays on Power Emission data.
August 26, 2025 at 6:57 AM UTCresolved
This incident has been resolved.

Delay in feedgas data

Started August 21, 2025 at 8:39 AM UTC 53m

IssuesMinor incident

Affected components

Emails distributionAPIWebsite dashboardsWebsite dashboardsAPIEmails distribution

August 21, 2025 at 8:39 AM UTCinvestigating
We are currently investigating this issue.
August 21, 2025 at 9:32 AM UTCresolved
This incident has been resolved.

Missing data in US Carbon Watch

Started August 18, 2025 at 2:48 PM UTC 17m

IssuesMinor incident

Affected components

Emails distributionAPIWebsite dashboards

August 18, 2025 at 2:48 PM UTCinvestigating
We are currently investigating missing data for 2025/08/14
August 18, 2025 at 3:05 PM UTCresolved
This incident has been resolved.

Issue with UTM MGRS grid

Started August 18, 2025 at 9:02 AM UTC 3h 28m

IssuesMinor incident

August 18, 2025 at 9:02 AM UTCinvestigating
We are currently investigating this issue.
August 18, 2025 at 12:30 PM UTCresolved
This incident has been resolved.

Delay in data acquisition

Started August 18, 2025 at 8:49 AM UTC 22h 38m

IssuesMinor incident

Affected components

Emails distributionEmails distributionAPIFireWatchWebsite dashboardsAPIWebsite dashboardsAPIWebsite dashboardsEmails distributionAPIAPIWebsite dashboardsEmails distributionWebsite dashboardsEmails distribution

August 18, 2025 at 8:49 AM UTCidentified
An issue impacting data acquisition was identified
August 19, 2025 at 7:27 AM UTCresolved
This incident has been resolved.

Images Planetscope et Pleiades pour le feu 10199 non disponibles dans l'interface

Started August 7, 2025 at 7:33 AM UTC 1h 47m

IssuesMinor incident

Affected components

FireWatch

August 7, 2025 at 7:33 AM UTCinvestigating
Nous sommes en train d'enquêter un problème sur ces images
August 7, 2025 at 9:20 AM UTCresolved
This incident has been resolved.

Ralentissement du service

Started August 6, 2025 at 9:01 AM UTC 7h 4m

IssuesMinor incident

Affected components

FireWatch

August 6, 2025 at 9:01 AM UTCinvestigating
Nous sommes en train d'enquêter sur ce problème.
August 6, 2025 at 4:05 PM UTCresolved
This incident has been resolved.