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    Khan Academy outage history

    58 recorded Khan Academy incidents since December 2023, with official updates, affected components, duration and resolution information.

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    Database Maintenance

    Started October 21, 2026 at 12:07 AM UTC · 1h 35m

    Pending
    Affected components
    PerformanceConnectivityErrors
    1. October 21, 2026 at 12:07 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. October 21, 2026 at 12:08 AM UTCidentified

      We're performing a database upgrade, and expect some user interactions to be affected.

    3. October 21, 2026 at 1:42 AM UTCresolved

      This incident has been resolved.

    Learning time not updating correctly

    Started October 1, 2026 at 2:33 PM UTC · 1d 2h

    OutageMajor incident
    Affected components
    Progress
    1. October 1, 2026 at 2:33 PM UTCinvestigating

      We are currently investigating this issue.

    2. October 1, 2026 at 6:12 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. October 2, 2026 at 1:10 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. October 2, 2026 at 4:38 PM UTCresolved

      This incident has been resolved.

    Classlink Login Failures

    Started October 1, 2026 at 2:02 PM UTC · 1d 7h

    OutageMajor incident
    Affected components
    Login
    1. October 1, 2026 at 2:02 PM UTCinvestigating

      We are currently investigating this issue.

    2. October 1, 2026 at 6:13 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. October 2, 2026 at 1:10 PM UTCidentified

      We are continuing to work on a fix for this issue.

    4. October 2, 2026 at 8:51 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. October 2, 2026 at 8:51 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    6. October 2, 2026 at 9:17 PM UTCresolved

      This incident has been resolved.

    Classlink Login Failures

    Started September 30, 2026 at 1:00 PM UTC · 0m

    Pending
    1. October 1, 2026 at 2:01 PM UTCresolved

      We are experiencing errors with the Classlink login process.

    www.khanacademy.org is experiencing technical problems.

    Started September 8, 2026 at 3:34 PM UTC · 4h 8m

    OutageMajor incident
    Affected components
    Android/iOS apps
    1. September 8, 2026 at 3:34 PM UTCinvestigating

      We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. The native mobile apps are experiencing problems.

    2. September 8, 2026 at 7:42 PM UTCresolved

      This incident has been resolved.

    Mobile login is broken (doesn't persist over app restart)

    Started September 3, 2026 at 11:02 PM UTC · 54m

    OutageCritical incident
    Affected components
    Android/iOS apps
    1. September 3, 2026 at 11:02 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. September 3, 2026 at 11:55 PM UTCresolved

      This incident has been resolved.

    "Uh oh" impacting some student exercises

    Started September 2, 2026 at 5:34 PM UTC · 16d 3h

    IssuesMinor incident
    Affected components
    Exercises
    1. September 2, 2026 at 5:34 PM UTCidentified

      We believe we've identified the issue, and are working on a mitigation

    2. September 8, 2026 at 1:42 PM UTCinvestigating

      We are currently investigating this issue.

    3. September 8, 2026 at 4:39 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. September 18, 2026 at 8:53 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    5. September 18, 2026 at 9:23 PM UTCresolved

      This incident has been resolved.

    Connectivity Issues

    Started September 1, 2026 at 5:13 PM UTC · 2h 11m

    OutageMajor incident
    Affected components
    Connectivity
    1. September 1, 2026 at 5:13 PM UTCinvestigating

      We are currently investigating this issue.

    2. September 1, 2026 at 5:44 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. September 1, 2026 at 7:18 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. September 1, 2026 at 7:23 PM UTCresolved

      This incident has been resolved.

    www.khanacademy.org is experiencing technical problems.

    Started July 20, 2026 at 3:28 PM UTC · 5h 18m

    OutageMajor incident
    Affected components
    Login
    1. July 20, 2026 at 3:28 PM UTCinvestigating

      We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems logging in.

    2. July 20, 2026 at 4:16 PM UTCinvestigating

      We are aware of issues with users stuck at a landing page after logging in and with users being logged out after navigating pages. The landing page issue has been identified but logging out is still under investigation.

    3. July 20, 2026 at 8:47 PM UTCresolved

      This incident has been resolved.

    www.khanacademy.org is experiencing technical problems.

    Started June 29, 2026 at 5:10 PM UTC · 7h 8m

    OutageMajor incident
    Affected components
    Login
    1. June 29, 2026 at 5:10 PM UTCinvestigating

      We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems logging in.

    2. June 30, 2026 at 12:18 AM UTCresolved

      This incident has been resolved.

    General Site Slowness

    Started May 21, 2026 at 5:08 PM UTC · 4h 46m

    IssuesMinor incident
    Affected components
    Performance
    1. May 21, 2026 at 5:08 PM UTCinvestigating

      We are currently investigating this issue.

    2. May 21, 2026 at 9:53 PM UTCresolved

      This incident has been resolved.

    Khan Academy is experiencing technical problems.

    Started May 21, 2026 at 5:06 PM UTC · 4h 37m

    OutageMajor incident
    Affected components
    Login
    1. May 21, 2026 at 5:06 PM UTCidentified

      We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems logging in.

    2. May 21, 2026 at 5:18 PM UTCidentified

      We are investigating issues related to Microsoft SSO. We will post updates as soon as we have them.

    3. May 21, 2026 at 9:43 PM UTCresolved

      This incident has been resolved.

    www.khanacademy.org is experiencing technical problems.

    Started May 7, 2026 at 9:01 PM UTC · 1h 58m

    Pending
    Affected components
    Assignments
    1. May 7, 2026 at 9:01 PM UTCinvestigating

      We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. The site is responding more slowly than usual.

    2. May 7, 2026 at 10:08 PM UTCidentified

      We've identified some issues with classroom learner activities, and are actively working to deploy a resolution.

    3. May 7, 2026 at 10:10 PM UTCmonitoring

      We are not seeing any active site slowness, but are continuing to monitor while looking through other issues.

    4. May 7, 2026 at 10:59 PM UTCresolved

      This incident has been resolved.

    www.khanacademy.org is experiencing technical problems.

    Started April 2, 2026 at 7:57 PM UTC · 40m

    IssuesMinor incident
    Affected components
    Errors
    1. April 2, 2026 at 7:57 PM UTCinvestigating

      We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. The site is experiencing more errors than normal.

    2. April 2, 2026 at 8:37 PM UTCresolved

      This incident has been resolved.

    www.khanacademy.org is experiencing technical problems.

    Started March 24, 2026 at 1:46 PM UTC · 1h 42m

    IssuesMinor incident
    Affected components
    Login
    1. March 24, 2026 at 1:46 PM UTCinvestigating

      We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems logging in.

    2. March 24, 2026 at 3:28 PM UTCresolved

      This incident has been resolved.

    www.khanacademy.org is experiencing technical problems.

    Started March 10, 2026 at 2:01 PM UTC · 1h 22m

    OutageMajor incident
    Affected components
    Khanmigo
    1. March 10, 2026 at 2:01 PM UTCinvestigating

      We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems with Khanmigo.

    2. March 10, 2026 at 3:23 PM UTCresolved

      This incident has been resolved.

    www.khanacademy.org is experiencing technical problems.

    Started February 13, 2026 at 4:53 PM UTC · 3h 19m

    OutageMajor incident
    Affected components
    Progress
    1. February 13, 2026 at 4:53 PM UTCinvestigating

      We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems with progress.

    2. February 13, 2026 at 8:13 PM UTCresolved

      This incident has been resolved.

    www.khanacademy.org is experiencing technical problems.

    Started January 27, 2026 at 9:35 PM UTC · 44m

    OutageMajor incident
    Affected components
    Android/iOS apps
    1. January 27, 2026 at 9:35 PM UTCinvestigating

      We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. The native mobile apps are experiencing problems.

    2. January 27, 2026 at 10:19 PM UTCresolved

      This incident has been resolved.

    www.khanacademy.org is experiencing technical problems.

    Started January 24, 2026 at 12:12 AM UTC · 3h 17m

    OutageMajor incident
    Affected components
    Login
    1. January 24, 2026 at 12:12 AM UTCinvestigating

      We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems logging in.

    2. January 24, 2026 at 12:20 AM UTCidentified

      We've identified the source of the login issues and working to restore the site.

    3. January 24, 2026 at 12:58 AM UTCmonitoring

      Mitigation deployed, and continuing to monitor

    4. January 24, 2026 at 3:29 AM UTCresolved

      This incident has been resolved.

    www.khanacademy.org is experiencing technical problems.

    Started January 22, 2026 at 7:44 PM UTC · 3h 40m

    OutageMajor incident
    Affected components
    Android/iOS apps
    1. January 22, 2026 at 7:44 PM UTCinvestigating

      We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. The native mobile apps are experiencing problems.

    2. January 22, 2026 at 11:24 PM UTCresolved

      This incident has been resolved.