Database Maintenance
- identified
The issue has been identified and a fix is being implemented.
- identified
We're performing a database upgrade, and expect some user interactions to be affected.
- resolved
This incident has been resolved.
58 recorded Khan Academy incidents since December 2023, with official updates, affected components, duration and resolution information.
The issue has been identified and a fix is being implemented.
We're performing a database upgrade, and expect some user interactions to be affected.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are experiencing errors with the Classlink login process.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. The native mobile apps are experiencing problems.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We believe we've identified the issue, and are working on a mitigation
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems logging in.
We are aware of issues with users stuck at a landing page after logging in and with users being logged out after navigating pages. The landing page issue has been identified but logging out is still under investigation.
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems logging in.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems logging in.
We are investigating issues related to Microsoft SSO. We will post updates as soon as we have them.
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. The site is responding more slowly than usual.
We've identified some issues with classroom learner activities, and are actively working to deploy a resolution.
We are not seeing any active site slowness, but are continuing to monitor while looking through other issues.
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. The site is experiencing more errors than normal.
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems logging in.
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems with Khanmigo.
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems with progress.
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. The native mobile apps are experiencing problems.
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems logging in.
We've identified the source of the login issues and working to restore the site.
Mitigation deployed, and continuing to monitor
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. The native mobile apps are experiencing problems.
This incident has been resolved.