Mobile login is broken (doesn't persist over app restart)
- identified
The issue has been identified and a fix is being implemented.
- resolved
This incident has been resolved.
53 recorded Khan Academy incidents since December 2023, with official updates, affected components, duration and resolution information.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We believe we've identified the issue, and are working on a mitigation
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems logging in.
We are aware of issues with users stuck at a landing page after logging in and with users being logged out after navigating pages. The landing page issue has been identified but logging out is still under investigation.
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems logging in.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems logging in.
We are investigating issues related to Microsoft SSO. We will post updates as soon as we have them.
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. The site is responding more slowly than usual.
We've identified some issues with classroom learner activities, and are actively working to deploy a resolution.
We are not seeing any active site slowness, but are continuing to monitor while looking through other issues.
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. The site is experiencing more errors than normal.
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems logging in.
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems with Khanmigo.
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems with progress.
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. The native mobile apps are experiencing problems.
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems logging in.
We've identified the source of the login issues and working to restore the site.
Mitigation deployed, and continuing to monitor
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. The native mobile apps are experiencing problems.
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. The native mobile apps are experiencing problems.
We are continuing to investigate this issue.
This incident has been resolved.
The export to Blooket option is sometimes failing for teachers on Khan Academy. We are monitoring this and working with the Blooket team to resolve as soon as possible.
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. The native mobile apps are experiencing problems.
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. You may experience problems with exercises.
We have identified an issue where reloading in the browser during an exercise can lead to an error displayed on screen. This error can be resolved by reloading the page.
This incident has been resolved.
We are aware of the situation and are actively investigating. We will post updates here once we have more information and an estimate for when the problem will be resolved. The site is experiencing more errors than normal.
This incident has been resolved.