Kinsta outage history

We are investigating issues with MFA emails for login requests that are not being sent.

We have identified the issue as being with our upstream email provider, and a fix has been implemented. Please attempt to log in again if you were not receiving the MFA emails previously. We have been notified by our internal teams that the emails were queued and are being sent first, so there may be some delay in emails being sent until those can be processed. If you are still experiencing issues, please email us at [email protected].

Following continued monitoring, we can confirm that MyKinsta email functionality has been operating normally, with no further issues observed. If you are still experiencing issues, please email us at [email protected].

There were reports of a new vulnerability CVE-2026-115560, after the previous two were patched on October 22 on our platform. We already have mitigations against this, so there shouldn't be any incidents related to this. We'll post updates if there are any news.

We're actively addressing the PHP security vulnerability announced by the PHP security team. As PHP is managed at the platform level on Kinsta, fixes will be deployed automatically once validated. We do want to clarify that the attacks are being successfully mitigated by our Cloudflare site protections, across all our sites, based on rules created specifically for these vulnerabilities. We continue to maintain multiple comprehensive levels of security to mitigate any potential attacks. The patched versions of PHP 8.3 and 8.5 have now been validated and are being rolled out across our platform. If your site is already using either version and you'd like to apply the patch immediately, you can switch to a lower PHP version and then back to your original version. Updates for PHP 8.4, 8.2, 8.1, and 7.4 are still undergoing validation and will be rolled out once ready. No action is required on your end. We'll provide further updates as the rollout progresses.

The following PHP versions have patches that are rolling out across our infrastructure: 8.5, 8.3, and 8.0 The following PHP versions are still undergoing validation and will be rolled out once ready: 8.4, 8.2, 8.1, and 7.4 Our Cloudflare firewall mitigations and local configuration changes to block potential exploits of these vulnerabilities are remaining in place for all sites regardless of patch status until further notice.

The following PHP versions have patches that are rolling out across our infrastructure: 8.5, 8.3, 8.0, and 7.4 The following PHP versions are still undergoing validation and will be rolled out once ready: 8.4, 8.2, and 8.1 Our Cloudflare firewall mitigations and local configuration changes to block potential exploits of these vulnerabilities are remaining in place for all sites regardless of patch status until further notice.

The following PHP versions have patches that are rolling out across our infrastructure: 8.5, 8.3, 8.1, 8.0, and 7.4 The following PHP versions are still undergoing validation and will be rolled out once ready: 8.4 and 8.2 Our Cloudflare firewall mitigations and local configuration changes to block potential exploits of these vulnerabilities are remaining in place for all sites regardless of patch status until further notice.

The following PHP versions have patches that are rolling out across our infrastructure: 8.5, 8.3, 8.1, 8.0, 7.4, 8.2, and 8.4. Our Cloudflare firewall mitigations and local configuration changes to block potential exploits of these vulnerabilities are remaining in place for all sites regardless of patch status until further notice.

The following PHP versions have patches that are rolling out across our infrastructure: 7.4, 8.0, 8.1, 8.2, 8.3, 8.4, 8.5 Our Cloudflare firewall mitigations and local configuration changes to block potential exploits of these vulnerabilities are remaining in place for all sites regardless of patch status until further notice.

All sites are protected, the PHP security updates have been rolled out across the platform, and we have no evidence of any breaches related to this vulnerability.

We are currently investigating issues in London datacenter. It's a partial outage and our engineers are looking into it.

It has been confirmed that the issue is origination from our cloud infrastructure provider. Their engineering team is working on providing a solution.

There's a status page posted by our infrastructure provider and we are waiting for resolution: https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj

Due to a power event, our infrastructure provider had suffered an outage within europe-west2-b zone. The power event is mitigated. Partial mitigation to infrastructure services will be observed within the next 30 minutes and the remaining services will be mitigated there after. https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj

All sites of the affected hosting machines are now back up and we're monitoring.

The infrastructure has remained stable and this has been resolved.

Our Engineers are investigating reports of a service disruption affecting sites in the Northern Virginia (US East 4) data center. We are working to restore service to affected sites as quickly as possible.

We have identified the cause of the issue, and we are currently working on a fix.

A fix has been implemented and we are monitoring the results. If your site was affected and is still experiencing difficulties, please contact our support team via chat in MyKinsta, or by emailing [email protected].

This has been resolved.

Our Engineers are investigating reports of a service disruption affecting sites in the Toronto (CA) data center. We are working to restore service to affected sites as quickly as possible.

Our engineers are continuing to work towards a solution. We appreciate your patience and apologize for this disruption. If you do have any questions please do not hesitate to contact our Support team.

Our team is working on implementing a solution. We appreciate your patience and apologize for this disruption. If you do have any questions please do not hesitate to contact our Support team.

Our team is continuing to work on implementing a solution. We appreciate your continued patience. If you do have any questions please do not hesitate to contact our Support team.

Our Engineers are continuing to work on a solution. We appreciate your continued patience. If you do have any questions please do not hesitate to contact our Support team.

Our Engineers have implemented a solution. We are now monitoring the service to ensure its ongoing stability. We appreciated your patience and apologize again for the disruption this caused. If you do have any questions or are continuing to see any issues please do not hesitate to contact our Support team.

Service has remained stable in the Toronto (CA) data center. This issue is now resolved. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.

We are currently investigating issues with MyKinsta's performance, particularly when switching between accounts for users with multiple company accounts.

We have implemented a fix and we are monitoring the results.

This incident has been resolved.

Incompatibility between WP Rocket and latest WordPress version is causing 500 errors and bringing the site down. You can disable WP Rocket from MyKinsta and subscribe to their status page to get updates when the issue is resolved. https://status.wp-rocket.me/

A hotfix has been released (WP Rocket v3.23.2.2). They are monitoring feedback from users to ensure the situation is completely solved. https://status.wp-rocket.me/

This incident has been resolved.

Our Engineers are investigating reports of a service disruption affecting sites in the Northern Virginia (Ashburn) data center. We are working to restore service to affected sites as quickly as possible.

We are actively investigating this issue and sincerely apologize for any inconvenience it may cause.

Our Systems Engineering team is currently working on a solution for this issue. We will provide updates as soon as they are available.

A fix has been implemented and we are monitoring the results.

We are currently investigating an issue causing some sites to return 520 errors. Our Engineering team has identified the cause and is working on fixing the affected sites. We will provide updates as we continue to work on the issue.

The issue causing some sites to return 520 errors has been fixed. Our Engineering team is continuing to monitor the affected sites to make sure everything remains stable.

This incident has been resolved.

Our Engineers are investigating reports of a service disruption affecting sites in the Phoenix, AZ (us-phoenix-1) data center. We are working to restore service to affected sites as quickly as possible.

Our engineers have implemented a fix. We do see service appears to be restored at this point. We are continuing to monitor the server to ensure its ongoing stability. We do apologize about the disruption and impact this caused to your business. If you do have any questions please do not hesitate to reach out to our Support team.

The server has remained stable since the fix was implemented. The issue is resolved at this time. If you do have any questions please do not hesitate to reach out to our Support team.

We are currently investigating reports of issues with uploading larger files (100+ MB).

We are continuing to investigate the issue.

We are continuing to investigate the issue and apologize for the inconvenience.

Our engineers are continuing to investigate into the issue. We apologize for any inconvenience.

Our engineers are continuing to investigate into the issue. We apologize for any inconvenience this causes.

We are still investigating the issue. Thank you for your patience.

The issue is still being investigated by our engineers.

We are still investigating the issue, thank you for your continued patience.

The issue is still being investigated by our engineers. We appreciate your continued patience.

Our investigation is still underway and is likely to continue into next week. We thank you for your continued patience.

We have determined that this is caused by an update to our network firewall systems for security. We will continue to explore other options for allowing larger uploads through MyKinsta, but at this time, files larger than 500MB should now only be uploaded via SFTP. If you have any other questions, please contact our support team via chat from your MyKinsta dashboard, or by emailing us at [email protected].

Our Engineers are investigating reports of a service disruption affecting sites on a server in the Frankfurt (DE) data center. We are working to restore service to affected sites as quickly as possible.

We are continuing to investigate into the cause of the issue. We appreciate your patience while we work on resolving this issue as soon as possible. If you have any questions please do not hesitate to reach out to our Support team.

Our team is continuing to make progress towards a solution. We appreciate your continued patience while we work on resolving this issue as soon as possible. If you have any questions please do not hesitate to reach out to our Support team.

Our team is in the process of implementing a solution to restore service as soon as possible. We appreciate your patience and understanding while we work to restore service to the affected server. If you have any questions please do not hesitate to reach out to our Support team.

Our team is continuing to make progress on restoring full service to the affected server. We will provide updates as they become available. If you have any questions please do not hesitate to reach out to our Support team.

Our team is working as quickly as possible on implementing a solution. We appreciate your continued patience and will provide updates as they become available.

Our Engineers have successfully restored full service to all affected sites in the Frankfurt (DE) data center. We are continuing to monitor the server to ensure it's ongoing stability. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.

The server has remained stable since the solution was implemented. The incident is resolved at this time. If you have any questions or are continuing to see any issues please do not hesitate to reach out to our Support team. We are available 24/7 and always happy to help.

Our support system is currently experiencing significant message delays. We are working to resolve the issue as quickly as possible.

We've identified the issue as being with our upstream provider, Intercom. We are reaching out to them to resolve this.

Intercom has updated their status page for this issue: https://www.finstatus.com/us-hosting

We are continuing to work on a fix for this issue with our support system provider.

Intercom is currently working on a resolution for this issue, and we will update again once that is in place.

A fix has been implemented and we are monitoring the results.

This has been resolved.

Our Engineers are investigating reports of a service disruption affecting sites in the Eemshaven (NL) data center. We are working to restore service to affected sites as quickly as possible.

Our Engineers have implemented a solution. We are continuing to monitor the region to ensure its ongoing stability If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.

Our Engineers have successfully restored full service to all affected sites in the Eemshaven (NL) data center. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.

Our Engineers are investigating reports of a service disruption affecting sites in the Amsterdam (NL) data center. We are working to restore service to affected sites as quickly as possible.

Our Engineers have identified that the issue is caused by our upstream provider for one of our compute instances. We are continuing to follow the situation and will provide further updates as they become available.

We are continuing to work with our upstream cloud provider. Thank you for your continued patience.

Our Engineers have confirmed that service has been successfully restored to all affected sites in the Amsterdam (NL) data center. We are monitoring for any further issues. If you are still seeing issues with your website, please contact our Support team. Thank you for your patience, and we do apologize for any disruption to your business.

Our Engineers have confirmed again that service has been successfully restored to all affected sites in the Amsterdam (NL) data center. This incident is now fully resolved.

Our Engineers are investigating reports of performance issues with our control panel, MyKinsta. We are working on restoring normal service to MyKinsta as quickly as possible.

A fix has been implemented and we are monitoring the results.

After monitoring the situation, our Engineers have confirmed that full service has remained to our control panel, MyKinsta. If you are still unable to log into MyKinsta, please contact our support team by sending an email to [email protected]. We do apologize for any disruptions caused.

We are currently investigating a number of reports of failed actions (backups, push action, etc.) in Mykinsta.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating performance issues for sites hosted in Amsterdam datacenter. This isn't affecting all sites in datacenter, it's limited to a number of sites and our team is working on it.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating reports for new sessions in MyKinsta dashboard where the login to our dashboard is hanging. We will provide updates as soon as they become available.

The issue has been identified and a fix is being implemented.

The fix we attempted to deploy didn't work, we are continuing to investigate this further on our end. We will provide updates as soon as they become available! Thanks for your understanding and patience.

Our Engineering team has identified that this is impacting other MyKinsta-related actions, such as creating new environments and adding domains to environments. We are continuing to investigate this issue. Thank you for your continued patience.

Our Engineering team are continuing to investigate the issue. If you require assistance and are unable to log into MyKinsta, please reach out to our Support team by emailing [email protected].

Our Engineering team are continuing to investigate the issue.

MyKinsta will be completely unavailable while our Engineering team continue to focus on resolving this issue. Websites are not impacted by this MyKinsta outage. Thank you for your continued patience.

Our Engineering team are continuing to investigate the issue as a priority.

Our Engineering team has implemented a solution and is currently monitoring the results.

MyKinsta has remained fully operational since the solution was deployed. We will continue to monitor the situation.

MyKinsta has remained operational during our monitoring, and as such, we will mark this incident as resolved. Thank you for your patience throughout this, and we do apologize for any issues you experienced attempting to access MyKinsta.

Our Engineers are investigating reports of a service disruption affecting some sites in the London data center. We are working to restore service to affected sites as quickly as possible.

Our Engineers are continuing to investigate the issue.

Our Engineers are continuing to investigate the issue. We apologize for the inconvenience.

Our Engineers have successfully restored full service to all affected sites in the London (UK) data center. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.