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    Kintone outage history

    52 recorded Kintone incidents since August 2020, with official updates, affected components, duration and resolution information.

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    Increased Errors in the Full-Text Search API

    Started October 24, 2026 at 9:43 PM UTC · 0m

    Pending
    Affected components
    Availability
    1. October 24, 2026 at 9:43 PM UTCresolved

      This incident has been resolved.

    File upload/download is unavailable

    Started September 3, 2026 at 11:01 PM UTC · 2h 31m

    IssuesMinor incident
    Affected components
    Availability
    1. September 3, 2026 at 11:01 PM UTCmonitoring

      We're seeing recovery, so we're monitoring for now

    2. September 4, 2026 at 1:31 AM UTCresolved

      This incident has been resolved.

    Connectivity issues

    Started December 8, 2025 at 9:40 AM UTC · 4h 9m

    OutageCritical incident
    Affected components
    Availability
    1. December 8, 2025 at 9:40 AM UTCinvestigating

      Some of the traffic is experiencing intermittent connectivity issues. We're investigating the cause and will provide an update as soon as possible.

    2. December 8, 2025 at 10:15 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. December 8, 2025 at 1:48 PM UTCresolved

      This incident has been resolved.

    Purchasing system for kintone.com is not available

    Started July 12, 2025 at 5:34 AM UTC · 5m

    Pending
    1. July 12, 2025 at 5:34 AM UTCinvestigating

      We are experiencing an issue where purchasing system is not working properly.

    2. July 12, 2025 at 5:39 AM UTCresolved

      This incident has been resolved.

    Connectivity issues

    Started January 16, 2025 at 9:54 PM UTC · 1h 9m

    OutageCritical incident
    Affected components
    Availability
    1. January 16, 2025 at 9:54 PM UTCinvestigating

      Some of the traffic is experiencing intermittent connectivity issues. We're investigating the cause and will provide an update as soon as possible.

    2. January 16, 2025 at 11:03 PM UTCresolved

      This incident has been resolved.

    mobile push is unstable

    Started December 5, 2024 at 10:05 AM UTC · 39m

    IssuesMinor incident
    Affected components
    Availability
    1. December 5, 2024 at 10:05 AM UTCinvestigating

      We're currently investigating the issue.

    2. December 5, 2024 at 10:36 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. December 5, 2024 at 10:43 AM UTCresolved

      This incident has been resolved.

    Purchasing system for kintone.com is not available

    Started November 28, 2024 at 9:29 AM UTC · 1h 1m

    IssuesMinor incident
    Affected components
    Availability
    1. November 28, 2024 at 9:29 AM UTCinvestigating

      We are experiencing an issue where purchasing system is not working properly. We are actively investigating this issue.

    2. November 29, 2024 at 12:06 AM UTCresolved

      This incident has been resolved.

    Purchasing system for kintone.com is not available

    Started October 17, 2024 at 9:27 PM UTC · 2h 50m

    IssuesMinor incident
    Affected components
    Availability
    1. October 17, 2024 at 9:27 PM UTCinvestigating

      We are experiencing an issue where purchasing system is not working properly. We are actively investigating this issue.

    2. October 18, 2024 at 12:17 AM UTCresolved

      This incident has been resolved.

    Connectivity issues

    Started October 2, 2024 at 11:13 PM UTC · 8h 25m

    OutageCritical incident
    Affected components
    Availability
    1. October 2, 2024 at 11:13 PM UTCinvestigating

      Some of the traffic is experiencing intermittent connectivity issues. We're investigating the cause and will provide an update as soon as possible.

    2. October 3, 2024 at 12:15 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. October 3, 2024 at 1:22 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. October 3, 2024 at 7:38 AM UTCresolved

      This incident has been resolved.

    Performance degradation to start a new trial

    Started September 25, 2024 at 4:13 PM UTC · 12h 1m

    IssuesMinor incident
    Affected components
    Availability
    1. September 25, 2024 at 4:13 PM UTCinvestigating

      We are experiencing an issue where a new trial may not complete successfully or takes some time to complete. We are actively investigating this issue.

    2. September 26, 2024 at 4:14 AM UTCresolved

      This incident has been resolved.

    Purchasing system for kintone.com is not available

    Started September 4, 2024 at 6:53 PM UTC · 5h 20m

    IssuesMinor incident
    Affected components
    Availability
    1. September 4, 2024 at 6:53 PM UTCinvestigating

      We are experiencing an issue where purchasing system is not working properly. We are actively investigating this issue.

    2. September 4, 2024 at 6:55 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. September 5, 2024 at 12:12 AM UTCresolved

      This incident has been resolved.

    Connectivity issues

    Started August 12, 2024 at 5:52 PM UTC · 6h 17m

    OutageCritical incident
    Affected components
    Availability
    1. August 12, 2024 at 5:52 PM UTCinvestigating

      Some of the traffic is experiencing intermittent connectivity issues. We're investigating the cause and will provide an update as soon as possible.

    2. August 12, 2024 at 7:27 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. August 12, 2024 at 9:12 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. August 13, 2024 at 12:08 AM UTCresolved

      This incident has been resolved.

    Purchasing system for kintone.com is not available

    Started July 31, 2024 at 8:00 PM UTC · 1d 3h

    OutageCritical incident
    Affected components
    Availability
    1. July 31, 2024 at 8:00 PM UTCidentified

      We are experiencing an issue where purchasing system is not working properly. We are actively investigating this issue.

    2. August 1, 2024 at 12:41 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. August 1, 2024 at 11:59 PM UTCresolved

      This incident has been resolved.

    Kintone.com may load slowly or have outage

    Started July 15, 2024 at 7:04 PM UTC · 7h 26m

    OutageCritical incident
    Affected components
    Availability
    1. July 15, 2024 at 7:04 PM UTCinvestigating

      Kintone.com is currently experiencing a higher than normal amount of load and may be causing pages to be slow or unresponsive. We're investigating the cause and will provide an update as soon as possible.

    2. July 16, 2024 at 2:30 AM UTCresolved

      This incident has been resolved.

    mobile push is unstable

    Started June 14, 2024 at 2:10 AM UTC · 28m

    Pending
    Affected components
    Availability
    1. June 14, 2024 at 2:10 AM UTCinvestigating

      We're currently investigating the issue.

    2. June 14, 2024 at 2:38 AM UTCresolved

      This incident has been resolved.

    Purchasing system for kintone.com is not available

    Started April 1, 2024 at 10:26 AM UTC · 8m

    Pending
    1. April 1, 2024 at 10:26 AM UTCinvestigating

      We are experiencing an issue where purchasing system is not working properly. We are actively investigating this issue.

    2. April 2, 2024 at 12:00 AM UTCresolved

      This incident has been resolved.

    Purchasing system for kintone.com is not available

    Started March 31, 2024 at 3:05 PM UTC · 28m

    Pending
    1. March 31, 2024 at 3:31 PM UTCinvestigating

      We are experiencing an issue where purchasing system is not working properly. We are actively investigating this issue.

    2. April 1, 2024 at 12:02 AM UTCresolved

      This incident has been resolved.

    Unable to start a new trial

    Started March 12, 2024 at 4:13 PM UTC · 7h 30m

    Pending
    1. March 12, 2024 at 4:13 PM UTCinvestigating

      We are experiencing an issue where a new trial does not complete successfully. We are actively investigating this issue.

    2. March 12, 2024 at 11:43 PM UTCresolved

      This incident has been resolved.

    Purchasing system for kintone.com is not available

    Started February 25, 2024 at 7:48 AM UTC · 1d 16h

    Pending
    1. February 26, 2024 at 8:15 AM UTCinvestigating

      We are experiencing an issue where purchasing system is not working properly. We are actively investigating this issue.

    2. February 27, 2024 at 12:30 AM UTCresolved

      This incident has been resolved.

    Connectivity issues on full test search

    Started February 13, 2024 at 4:24 AM UTC · 3h 35m

    OutageCritical incident
    Affected components
    Availability
    1. February 13, 2024 at 4:24 AM UTCinvestigating

      Some of the traffic is experiencing intermittent connectivity issues. We're investigating the cause and will provide an update as soon as possible.

    2. February 13, 2024 at 7:58 AM UTCresolved

      This incident has been resolved.