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Kiwi outage history

50 recorded Kiwi incidents since February 2018, with official updates, affected components, duration and resolution information.

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Degraded search results

Started October 13, 2021 at 6:30 AM UTC · 5h 12m

Pending
  1. October 13, 2021 at 8:57 AM UTCmonitoring

    A critical part of our search infrastructure is running on OVH Cloud, which is experiencing an outage OVH is making progress addressing the issue, and from our side, we're trying to work around this outage more information about this on http://travaux.ovh.net

  2. October 13, 2021 at 8:58 AM UTCmonitoring

    The OVH network is recovering, we're looking into scaling related issues on our side

  3. October 13, 2021 at 9:16 AM UTCmonitoring

    We managed to restore part of our search infrastructure, our services are slowly recovering

  4. October 13, 2021 at 9:41 AM UTCmonitoring

    Our infrastructure is back up and running, but search results will still be degraded for a while we're expecting to be fully back up and running within an hour

  5. October 13, 2021 at 11:39 AM UTCmonitoring

    We're back up and running 🎉️ Apologies for the inconveniences

  6. October 13, 2021 at 11:42 AM UTCresolved

    This incident has been resolved.

Degraded performance on booking-api

Started April 15, 2019 at 11:48 AM UTC · 1m

Pending
  1. April 15, 2019 at 11:48 AM UTCinvestigating

    We are experiencing degraded performance on booking-api. Our ninja turtles are monitoring problem.

  2. April 15, 2019 at 11:49 AM UTCresolved

    Booking-api is back in normal state.

Degraded performance on booking-api

Started October 24, 2018 at 7:09 AM UTC · 9m

Pending
  1. October 24, 2018 at 7:09 AM UTCinvestigating

    We are experiencing degraded performance on booking-api. Our ninja turtles are monitoring problem.

  2. October 24, 2018 at 7:18 AM UTCresolved

    Booking-api is back in normal state.

Major Outage on booking-api

Started October 2, 2018 at 5:20 AM UTC · 3m

Pending
  1. October 2, 2018 at 5:20 AM UTCinvestigating

    We are experiencing issue on booking-api. Our ninja turtles are fixing problem.

  2. October 2, 2018 at 5:23 AM UTCresolved

    Booking-api is back in normal state.

Major Outage on booking-api

Started October 2, 2018 at 4:52 AM UTC · 6m

Pending
  1. October 2, 2018 at 4:52 AM UTCinvestigating

    We are experiencing issue on booking-api. Our ninja turtles are fixing problem.

  2. October 2, 2018 at 4:58 AM UTCresolved

    Booking-api is back in normal state.

Degraded performance on booking-api

Started June 12, 2018 at 10:23 AM UTC · 2m

IssuesMinor incident
  1. June 12, 2018 at 10:23 AM UTCinvestigating

    We are experiencing degraded performance on booking-api. Our ninja turtles are monitoring problem.

  2. June 12, 2018 at 10:25 AM UTCresolved

    Booking-api is back in normal state.

Degraded performance on booking-api

Started June 12, 2018 at 10:13 AM UTC · 3m

IssuesMinor incident
  1. June 12, 2018 at 10:13 AM UTCinvestigating

    We are experiencing degraded performance on booking-api. Our ninja turtles are monitoring problem.

  2. June 12, 2018 at 10:16 AM UTCresolved

    Booking-api is back in normal state.

Degraded performance on booking-api

Started June 12, 2018 at 10:04 AM UTC · 3m

IssuesMinor incident
  1. June 12, 2018 at 10:04 AM UTCinvestigating

    We are experiencing degraded performance on booking-api. Our ninja turtles are monitoring problem.

  2. June 12, 2018 at 10:06 AM UTCresolved

    Booking-api is back in normal state.

Degraded performance on booking-api

Started May 31, 2018 at 4:34 PM UTC · 29m

IssuesMinor incident
  1. May 31, 2018 at 4:34 PM UTCinvestigating

    We are experiencing degraded performance on booking-api. Our ninja turtles are monitoring problem.

  2. May 31, 2018 at 5:03 PM UTCresolved

    Booking-api is back in normal state.

Degraded performance on booking-api

Started May 24, 2018 at 2:33 PM UTC · 11m

OutageMajor incident
  1. May 24, 2018 at 2:33 PM UTCinvestigating

    We are experiencing degraded performance on booking-api. Our ninja turtles are monitoring problem.

  2. May 24, 2018 at 2:44 PM UTCresolved

    Booking-api is back in normal state.

Issues with our provider have returned.

Started May 24, 2018 at 9:51 AM UTC · 38m

IssuesMinor incident
  1. May 24, 2018 at 9:51 AM UTCinvestigating

    We are currently investigating this issue.

  2. May 24, 2018 at 9:53 AM UTCidentified

    The issue has been identified and a fix is being implemented.

  3. May 24, 2018 at 10:00 AM UTCidentified

    Major lightning storms in the area of one of our Data-centers are affecting service availability.

  4. May 24, 2018 at 10:22 AM UTCmonitoring

    Services fully functional. Some responses may take slightly longer than usual.

  5. May 24, 2018 at 10:22 AM UTCmonitoring

    We are continuing to monitor for any further issues.

  6. May 24, 2018 at 10:29 AM UTCresolved

    This incident has been resolved.

Issue with our provider.

Started May 24, 2018 at 9:21 AM UTC · 18m

OutageMajor incident
  1. May 24, 2018 at 9:21 AM UTCidentified

    The issue has been identified and a fix is being implemented.

  2. May 24, 2018 at 9:28 AM UTCmonitoring

    Services back online, monitoring for further issues.

  3. May 24, 2018 at 9:39 AM UTCresolved

    Services fully operational.

Degraded performance on booking-api

Started April 30, 2018 at 5:25 PM UTC · 1m

IssuesMinor incident
  1. April 30, 2018 at 5:25 PM UTCinvestigating

    We are experiencing degraded performance on booking-api. Our ninja turtles are monitoring problem.

  2. April 30, 2018 at 5:26 PM UTCresolved

    Booking-api is back in normal state.

Degraded performance on booking-api

Started April 30, 2018 at 4:59 PM UTC · 1m

IssuesMinor incident
  1. April 30, 2018 at 4:59 PM UTCinvestigating

    We are experiencing degraded performance on booking-api. Our ninja turtles are monitoring problem.

  2. April 30, 2018 at 5:00 PM UTCresolved

    Booking-api is back in normal state.

Degraded performance on booking-api

Started April 30, 2018 at 4:30 PM UTC · 5m

IssuesMinor incident
  1. April 30, 2018 at 4:30 PM UTCinvestigating

    We are experiencing degraded performance on booking-api. Our ninja turtles are monitoring problem.

  2. April 30, 2018 at 4:35 PM UTCresolved

    Booking-api is back in normal state.

Degraded performance on booking-api

Started April 30, 2018 at 4:16 PM UTC · 5m

IssuesMinor incident
  1. April 30, 2018 at 4:16 PM UTCinvestigating

    We are experiencing degraded performance on booking-api. Our ninja turtles are monitoring problem.

  2. April 30, 2018 at 4:21 PM UTCresolved

    Booking-api is back in normal state.

Degraded performance on booking-api

Started April 30, 2018 at 3:25 PM UTC · 46m

IssuesMinor incident
  1. April 30, 2018 at 3:25 PM UTCinvestigating

    We are experiencing degraded performance on booking-api. Our ninja turtles are monitoring problem.

  2. April 30, 2018 at 4:11 PM UTCresolved

    Booking-api is back in normal state.

Degraded performance on booking-api

Started April 30, 2018 at 12:49 PM UTC · 23m

IssuesMinor incident
  1. April 30, 2018 at 12:49 PM UTCinvestigating

    We are experiencing degraded performance on booking-api. Our ninja turtles are monitoring problem.

  2. April 30, 2018 at 1:12 PM UTCresolved

    Booking-api is back in normal state.

Degraded performance on booking-api

Started April 30, 2018 at 12:47 PM UTC · 1m

IssuesMinor incident
  1. April 30, 2018 at 12:47 PM UTCinvestigating

    We are experiencing degraded performance on booking-api. Our ninja turtles are monitoring problem.

  2. April 30, 2018 at 12:48 PM UTCresolved

    Booking-api is back in normal state.

Degraded performance on booking-api

Started April 30, 2018 at 12:38 PM UTC · 5m

IssuesMinor incident
  1. April 30, 2018 at 12:38 PM UTCinvestigating

    We are experiencing degraded performance on booking-api. Our ninja turtles are monitoring problem.

  2. April 30, 2018 at 12:43 PM UTCresolved

    Booking-api is back in normal state.