Linear outage history

We are investigating an outage with our EU server. We'll post updates here as soon as possible.

We've identified a faulty deployment and a restart has reenabled connections. EU users should be able to access Linear now and changes offline should now be synced. Please reach out to [email protected] if you are experiencing issues. Given the scope and impact of the incident, we will follow up with a detailed post-mortem.

The issues affecting EU Linear users from 00:55 to 11:15 UTC today have been resolved and changes made offline should now be synced. Please reach out to [[email protected]](mailto:[email protected]) if you are experiencing issues. We apologize for the downtime and are continuing to implement changes to improve our resilience in the future.

We've published a post mortem with details on this incident including a timeline of events and prevention steps for the future:

Linear's services(in particular the API and MCP server) are currently impacted for some users hosted in the US region. Our team is investigating and will provide an update shortly.

Normal levels of operation have resumed, we'll continue to monitor the situation before marking fully resolved.

Normal levels of operation has been fully restored. Incident is now resolved and closed.

We're aware of upstream issues which may cause increased delays or failed delivery of Android push notifications primarily in the US region. We will continue to monitor the upstream providers status and keep our status site updated accordingly.

Normal functionality has resumed.

Some customers may experience delayed responses from Linear agent and delayed runs for automated actions through Loops. We're investigating this issue now and will share an update as soon as possible.

Automated actions, including Loop automations and Linear Agent responses, are now processing normally. We’re taking steps to help prevent this from recurring.

Linear docs are currently unable to load, we are making a change to fix this as soon as possible.

Documentation site now loads after refreshing.

Some users are unable to start Codex sessions from Linear. We’re investigating and working with the integration provider to resolve the issue.

The Codex integration remains unavailable for affected users due to an underlying delivery issue. We are continuing to work with OpenAI, who has confirmed its teams are investigating."

The connection between Linear and OpenAI was failing and has now been rectified.

Some customers are experiencing issues with Linear loading. We are investigating - apologies for the inconvenience.

Some customers in the US region are still experiencing issues with Linear loading. We have rolled back a recent change and are continuing to mitigate the issue, but some affected users may still see problems. We’ll share another update shortly.

We are seeing improvements after updates and are continuing to monitor for stability.

Recent feature roll-outs added extra load to our databases, and a fix has been implemented. Thank you for your patience while we worked to resolve this.

Some users in India may be experiencing difficulties loading Linear in the web and desktop apps. We are investigating the issue and working to mitigate it.

We identified regional networking issues from an upstream provider affecting some users in India, which may prevent Linear from loading. We’re continuing to monitor the situation and will share further updates as we learn more.

An upstream regional networking issue impacted access for some Linear users in India. The issue has now been resolved, and our service is operating normally for all regions.

We have had reports of Linear not loading for some users. We are investigating and will be back with further updates as soon as possible.

We are continuing to investigate to narrow down the root cause. We apologise for the inconvenience this is causing, thank you for your continued patience.

Our team is still actively investigating. We'll provide a further update by 17:45 UTC - thank you for your continued patience.

We are seeing improvements after updates, and users are now able to load and sync in Linear again. We are continuing to monitor improvements.

Some customers were experiencing issues with Linear loading and syncing. Performance has returned to normal, and the issue is resolved. We appreciate your patience while we worked on this.

Some users with EU-hosted workspaces may be experiencing delays syncing changes. Service is recovering, and we are monitoring performance.

Some users with EU-hosted workspaces experienced delays syncing changes for a short period of time this morning. Sync performance has returned to normal, and the issue is resolved. Thank you for your patience while we worked on this.

We're investigating reports of general latency when taking actions in Linear — we're working to confirm the suspected root cause and remediate the degradation. We'll provide updates as we have them.

We’ve rolled back a recent change that may have contributed to the slowdown and performance is improving. We’re keeping a close eye on continued recovery.

The increased latency has been resolved, and Linear should be operating normally again. We rolled back the query change that caused the slowdown and have confirmed performance has recovered.

Some users may be experiencing errors when loading code diffs in Linear. We are investigating and will share an update as soon as we have more information.

We identified the cause of errors when navigating to _Reviews_ and reverted the impacting change. Reported errors are stabilizing, and affected users should see recovery after refreshing Linear. We are monitoring to ensure continued stability.

The revert resolved broader errors affecting navigation to the Reviews tab. However, a smaller subset of errors continues when opening specific pull requests. We are investigating these remaining cases and monitoring recovery as we work toward full resolution.

We identified and addressed the remaining cause of errors affecting specific pull requests. The Reviews experience is now functioning normally, and any remaining affected users should see recovery after refreshing Linear. We’re monitoring for continued stability before fully resolving the incident.

This issue has been resolved, and the Reviews experience is functioning normally — thank you for your patience. If you continue to see any trouble, please reach out to [email protected] and we'll take a look!

Some users may be experiencing delays when using automations, including the Linear Agent and Asks. We are investigating and will provide updates as more information becomes available.

Some users in our US and European regions continue to experience delayed responses from Linear Agent and some other automations including Asks. We have increased service capacity and are continuing to work towards restoring normal response times.

Agent responses and other delayed workflows should now be operating normally. We’re continuing to monitor performance to ensure recovery remains stable.

Processing continues to operate normally, and we have not observed further errors. We’re continuing to monitor performance to ensure the recovery remains stable.

The delays affecting agent responses and other workflows have been resolved. We're sorry for the disruption.

We're investigating a problem with the right-click/context menu on issues. Command menu or keyboard shortcuts are functional as a workaround in the meantime. We'll keep our status site updated with news as we work towards a fix.

We've identified the problem and deployed a fix. You may need to refresh (⌘+R / CTRL+R) to get the latest changes.

Linear is currently unavailable for many users across the web and desktop apps. We are investigating a partial outage, and will post an update shortly.

Linear should now be available again. We’re monitoring recovery to ensure service remains stable.

This incident has been resolved, and Linear is operating normally across all regions. We rolled back the affected services and have confirmed that error rates remain normal. We apologize for the disruption.

We’re currently investigating an issue affecting the in-app contact form. In the meantime, if you need to reach our support team, please contact us directly at [[email protected]](mailto:[email protected] "[email protected]"). We’ll share another update as soon as we have more information.

The problem with in-app submissions is still being worked on, we've isolated the problem and it should be restored soon.

We've confirmed that new submissions through our in-app contact form are being received successfully again. We're continuing to process and review messages that were impacted and will follow up with affected customers as quickly as possible. Thank you for your patience while we complete this work. We'll provide a further update once recovery of all delayed messages has been completed.

We've resolved the issue affecting submissions through our in-app contact form, and new support requests are being received successfully again. Our team will continue reviewing and replying to delayed support requests as quickly as possible. We apologize for the delay and appreciate your patience.

Due to an upstream provider outage, code intelligence requests through the Linear Agent are currently failing to process. We'll continue to observe the situation and once the upstream issue is resolved we'll resolve our status.

Normal functionality has resumed to the Linear Agent's coding intelligence features.

We’re investigating delays affecting event processing for some workspaces hosted in our US region. This may cause updates in Linear to appear delayed or out of date. We’re actively working on a fix and will share another update as soon as we have more information.

We’ve implemented a fix for delays affecting updates for some workspaces hosted in our US region, and processing has resumed. Some users may still see delayed or out-of-date information while the remaining backlog clears. We’re continuing to monitor recovery closely.

We’ve resolved the delays that were affecting updates for some workspaces hosted in our US region, and service should now be operating normally. We hit an unexpected condition in our event processing that caused the system to back up. If you still see stale information in Linear, please refresh and try again. We are working on a fix to prevent future occurrences, and thank you for your patience while we worked on this.

We’re investigating an issue causing Linear to fail to load for some users. You may see a network error while opening the app while this is ongoing. We’re working on mitigation and will share another update as soon as we have more information.

We’re continuing to investigate an issue causing Linear to fail to load for some users. You may see a network error when opening the app while this incident is ongoing. We will share another update as soon as we have more information and we're sorry for the difficulty in the meantime.

This incident has now been resolved and Linear should now be loading normally again for all users. We identified an error with DDOS protection rules being applied in error, and applied mitigation changes to prevent this from affecting user logins. If you still run into problems accessing Linear after a refresh, please reach out to [[email protected]](mailto:[email protected] "[email protected]").

We’re investigating an issue causing email intake for Linear Asks to fail. Emails sent to intake addresses may bounce, and new issues may not be created from Asks intake emails while we work on mitigation. We’ll share another update as soon as we have more information.

We’re continuing to investigate an issue affecting Linear Asks email intake. Emails sent to intake addresses may bounce, and new asks will not be created from email while this is ongoing. We are working to restore email intake functionality and will continue share updates as they become available.

Asks email intake has been restored and is working again. We identified the issue and implemented a fix, and have confirmed the flow is working again end to end. Please reach out to [email protected] if you experience any problems with email intake after this time.