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    Linkit outage history

    52 recorded Linkit incidents since July 2016, with official updates, affected components, duration and resolution information.

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    Temporary Disablement of Select Reports

    Started October 22, 2026 at 12:19 PM UTC · 2d 13h

    IssuesMinor incident
    Affected components
    Reporting
    1. October 22, 2026 at 12:19 PM UTCmonitoring

      LinkIt is proactively disabling access to five specific reporting modules for a short time, beginning Thursday, October 22, while we address PHP vulnerabilities. The affected modules are Class Diagnostic, Performance Bands, Stats, Validation, and Legacy Dashboards. All other LinkIt functionality remains fully operational and secure. We anticipate restoring access to these specific reports by Monday, October 26.

    2. October 25, 2026 at 2:17 AM UTCresolved

      All PHP vulnerabilities have been successfully addressed, and access to the reports has been restored.

    Downgraded Performance

    Started September 18, 2026 at 3:39 PM UTC · 28m

    IssuesMinor incident
    Affected components
    LinkIt! PortalStudent Test TakerIntervention ManagerReporting
    1. September 18, 2026 at 3:39 PM UTCinvestigating

      We are aware some districts are experiencing downgraded performance on the LinkIt platform. Online testing is unaffected and has not been impacted. We will continue to monitor and post updates.

    2. September 18, 2026 at 4:07 PM UTCresolved

      All LinkIt operations have returned to normal. Thank you for your patience as the issue was resolved.

    Downgraded Performance

    Started September 15, 2026 at 3:07 PM UTC · 22m

    IssuesMinor incident
    Affected components
    LinkIt! PortalBubble Sheet ServiceIntervention ManagerReporting
    1. September 15, 2026 at 3:07 PM UTCinvestigating

      We are aware of downgraded performance on the LinkIt platform. We will update this status message as soon as the issue is resolved.

    2. September 15, 2026 at 3:29 PM UTCresolved

      All LinkIt operations have returned to normal. Thank you for your patience as the issue was resolved.

    Downgraded Performance

    Started March 17, 2026 at 1:00 PM UTC · 1h 40m

    IssuesMinor incident
    Affected components
    LinkIt! PortalBubble Sheet ServiceStudent Test TakerIntervention ManagerReporting
    1. March 17, 2026 at 1:00 PM UTCidentified

      We are aware of downgraded performance of the LinkIt platform and within the Student Test Taker. We will update this status message as soon as the issue is resolved.

    2. March 17, 2026 at 2:03 PM UTCidentified

      The LinkIt team is continuing its investigation of the downgraded performance of the test taker service. We suspect this is part of a larger issue affecting global Amazon Web Services across several regions. We will update this message as soon as the issue is resolved.

    3. March 17, 2026 at 2:39 PM UTCresolved

      All LinkIt operations have returned to normal. Thank you for your patience as the issue was resolved.

    LinkIt Performance Issue

    Started March 11, 2026 at 3:37 PM UTC · 20m

    Pending
    Affected components
    LinkIt! Portal
    1. March 11, 2026 at 3:37 PM UTCidentified

      We are aware of downgraded performance of the LinkIt platform and we will update this status message as soon as the issue is resolved.

    2. March 11, 2026 at 3:45 PM UTCidentified

      We are continuing to work on a fix for this issue.

    3. March 11, 2026 at 3:57 PM UTCresolved

      Thank you for your patience as our team identified and resolved the issue. All LinkIt operations are once again fully functional.

    LinkIt Performance Issues

    Started February 2, 2026 at 1:15 PM UTC · 1h 0m

    Pending
    Affected components
    LinkIt! PortalBubble Sheet ServiceStudent Test TakerIntervention ManagerReporting
    1. February 2, 2026 at 1:15 PM UTCinvestigating

      We are aware of downgraded performance of the LinkIt platform and within the Student Test Taker. We will update this status message as soon as the issue is resolved.

    2. February 2, 2026 at 2:13 PM UTCmonitoring

      Thank you for your patience as our team identified and resolved the issue. All LinkIt operations are once again fully functional.

    3. February 2, 2026 at 2:15 PM UTCresolved

      This incident has been resolved.

    LinkIt Performance Issues

    Started January 13, 2026 at 2:50 PM UTC · 30m

    Pending
    Affected components
    LinkIt! PortalBubble Sheet ServiceStudent Test TakerIntervention ManagerReporting
    1. January 13, 2026 at 2:50 PM UTCinvestigating

      We are aware of downgraded performance of the LinkIt platform. We will update this status message as soon as the issue is resolved.

    2. January 13, 2026 at 3:20 PM UTCresolved

      Thank you for your patience as we identified and resolved the issue. Test sessions were not affected, and all operations are functional.

    LinkIt Performance Issues

    Started December 5, 2025 at 3:29 PM UTC · 19m

    OutageMajor incident
    Affected components
    LinkIt! PortalBubble Sheet ServiceStudent Test TakerIntervention ManagerReporting
    1. December 5, 2025 at 3:29 PM UTCinvestigating

      We are aware of downgraded performance of the LinkIt platform. We will update this status message as soon as the issue is resolved.

    2. December 5, 2025 at 3:47 PM UTCresolved

      Thank you for your patience as we identified and resolved the issue. Test sessions were not affected, and all operations are functional.

    LinkIt Performance Issues

    Started September 15, 2025 at 2:29 PM UTC · 9m

    Pending
    Affected components
    LinkIt! PortalStudent Test TakerIntervention ManagerReporting
    1. September 15, 2025 at 2:29 PM UTCinvestigating

      We are aware of downgraded performance of the LinkIt platform. We will update this status message as soon as the issue is resolved.

    2. September 15, 2025 at 2:38 PM UTCresolved

      Thank you for your patience as we identified and resolved the issue. All operations have returned to normal, and please let us know if you experience any additional issues.

    We are aware of downgraded performance of the LinkIt platform. We will update this status message as soon as the issue is resolved.

    Started April 2, 2025 at 12:59 PM UTC · 20m

    Pending
    Affected components
    LinkIt! PortalBubble Sheet ServiceStudent Test TakerIntervention ManagerReporting
    1. April 2, 2025 at 12:59 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. April 2, 2025 at 1:18 PM UTCresolved

      Thank you for your patience as we identified and resolved the issue. All operations have returned to normal.

    LinkIt Performance Issues

    Started April 1, 2025 at 12:43 PM UTC · 18m

    Pending
    Affected components
    LinkIt! PortalIntervention ManagerReporting
    1. April 1, 2025 at 12:43 PM UTCinvestigating

      We are aware of downgraded performance of the LinkIt platform. We will update this status message as soon as the issue is resolved.

    2. April 1, 2025 at 12:51 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. April 1, 2025 at 1:02 PM UTCresolved

      The issue of downgraded performance on the LinkIt platform is resolved. Thank you for your patience.

    LinkIt Performance Issues

    Started January 23, 2025 at 2:58 PM UTC · 10m

    IssuesMinor incident
    Affected components
    LinkIt! PortalBubble Sheet ServiceStudent Test TakerIntervention ManagerReporting
    1. January 23, 2025 at 2:58 PM UTCidentified

      We are aware of downgraded performance of the LinkIt platform. We anticipate this to be resolved within the next 10-20 minutes and will update this status message as soon as the issue is resolved.

    2. January 23, 2025 at 3:08 PM UTCresolved

      We have resolved the issue, and thank you for your patience. Test sessions were not affected, and all operations are functional.

    LinkIt Performance Issues

    Started January 22, 2025 at 4:21 PM UTC · 1h 14m

    IssuesMinor incident
    Affected components
    LinkIt! PortalBubble Sheet ServiceStudent Test TakerIntervention ManagerReporting
    1. January 22, 2025 at 4:21 PM UTCinvestigating

      LinkIt! is aware of performance issues across the platform. We are investigating and will update status as soon as the situation is resolved.

    2. January 22, 2025 at 4:25 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. January 22, 2025 at 5:36 PM UTCresolved

      We apologize for the inconvenience, and thank you for your patience as LinkIt identified and resolved the issue. All systems are now operational, and we are continuing to monitor the situation.

    LinkIt Performance Issues

    Started October 21, 2024 at 12:50 PM UTC · 15m

    Pending
    Affected components
    LinkIt! PortalBubble Sheet ServiceStudent Test TakerIntervention ManagerReporting
    1. October 21, 2024 at 12:50 PM UTCinvestigating

      LinkIt! is aware of performance issues across the platform. We are investigating and will update status as soon as the situation is resolved.

    2. October 21, 2024 at 12:56 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. October 21, 2024 at 1:05 PM UTCresolved

      All systems are now operating as intended. All student test sessions that have been submitted are in the auto-grading queue and will be graded shortly. All student work has been saved and testing can be resumed.

    LinkIt! is aware of performance issues across the platform. We are investigating and will update status as soon as the situation is resolved.

    Started September 17, 2024 at 6:05 PM UTC · 16m

    OutageMajor incident
    Affected components
    LinkIt! PortalBubble Sheet ServiceStudent Test TakerIntervention ManagerReporting
    1. September 17, 2024 at 6:05 PM UTCinvestigating

      We are currently investigating this issue.

    2. September 17, 2024 at 6:21 PM UTCresolved

      This issue has been resolved. We apologize for the inconvenience.

    Reporting Disabled for Student/Parent Portal

    Started September 9, 2024 at 7:04 PM UTC · 2d 16h

    OutageMajor incident
    Affected components
    Reporting
    1. September 9, 2024 at 7:04 PM UTCidentified

      Access to reporting in the Student and Parent portals is currently unavailable. LinkIt! is aware of the issue and we are working to restore access as soon as possible.

    2. September 12, 2024 at 11:03 AM UTCresolved

      Access to reporting in the Student and Parent portals has been restored.

    Temporary Access Restriction

    Started February 21, 2024 at 3:16 PM UTC · 12m

    Pending
    Affected components
    LinkIt! PortalCustomer SupportBubble Sheet ServiceStudent Test TakerLinkIt! FTPLinkIt! REST APIIntervention ManagerReportingRoster Service
    1. February 21, 2024 at 3:16 PM UTCinvestigating

      We are experiencing temporary restrictions with accessing the LinkIt! system upon login. We will keep you advised and apologize for the inconvenience.

    2. February 21, 2024 at 3:28 PM UTCresolved

      We have resolved the login access issue on the LinkIt! platform. All functions are now operating as intended.

    Degraded Performance

    Started December 12, 2023 at 3:41 PM UTC · 34m

    IssuesMinor incident
    Affected components
    LinkIt! PortalStudent Test TakerIntervention ManagerReporting
    1. December 12, 2023 at 3:41 PM UTCinvestigating

      LinkIt! is aware of performance issues across the platform. We are investigating and will update status as soon as the situation is resolved.

    2. December 12, 2023 at 4:15 PM UTCresolved

      We have resolved the issue of degraded performance on the LinkIt! platform. All functions are now operating as intended. All student test sessions that have been submitted are in the auto-grading queue and will be graded shortly. All student work has been saved and testing can be resumed.

    Degraded Performance in Reporting and Intervention Manager

    Started November 7, 2023 at 4:38 PM UTC · 46m

    Pending
    Affected components
    LinkIt! Portal
    1. November 7, 2023 at 4:38 PM UTCinvestigating

      We're experiencing an elevated level of Intervention Manager and Reporting errors and are currently looking into the issue. All other services are operating normally. The team is actively investigating and we expect to have the issue resolved shortly.

    2. November 7, 2023 at 5:24 PM UTCresolved

      The issue with the slowdown in Intervention Manager and Reporting is resolved. All systems are operational. Thank you for your patience as we investigated and resolved this issue.

    Linkit! Reporting and Intervention Manager - Degraded Performance

    Started October 24, 2023 at 3:21 PM UTC · 1h 4m

    IssuesMinor incident
    Affected components
    LinkIt! Portal
    1. October 24, 2023 at 3:21 PM UTCinvestigating

      LinkIt! is aware of performance issues within the Reporting platform and Intervention Manager. We are investigating and will update status as soon as the situation is resolved.

    2. October 24, 2023 at 4:24 PM UTCresolved

      Thank you for your patience as we investigated and resolved this issue. Reporting and Intervention Manager are now operating as intended.