Liveramp outage history and incident timeline

Incident Resolved for Cleanroom - Habu API via Grafana

Started September 3, 2026 at 7:46 PM UTC 9m

OutageMajor incident

Affected components

Habu API

September 3, 2026 at 7:46 PM UTCinvestigating
We are currently investigating this issue.
September 3, 2026 at 7:55 PM UTCresolved
This incident has been resolved.

Incident Resolved for Cleanroom - Habu API via Grafana

Started September 3, 2026 at 5:39 PM UTC 1m

OutageMajor incident

Affected components

Habu API

September 3, 2026 at 5:39 PM UTCinvestigating
We are currently investigating this issue.
September 3, 2026 at 5:40 PM UTCresolved
This incident has been resolved.

Incident Resolved for Public API - Distribution API via Grafana

Started September 1, 2026 at 3:55 PM UTC 1m

OutageMajor incident

Affected components

Distribution API

September 1, 2026 at 3:55 PM UTCinvestigating
We are currently investigating this issue.
September 1, 2026 at 3:56 PM UTCresolved
This incident has been resolved.

Incident Resolved for Connect UI - Connect UI Website via Grafana

Started September 1, 2026 at 3:54 PM UTC 1m

OutageMajor incident

Affected components

Connect UI Website

September 1, 2026 at 3:54 PM UTCinvestigating
We are currently investigating this issue.
September 1, 2026 at 3:55 PM UTCresolved
This incident has been resolved.

Incident Resolved for Public API - Segments API via Grafana

Started September 1, 2026 at 3:53 PM UTC 3m

OutageMajor incident

Affected components

Segments API

September 1, 2026 at 3:53 PM UTCinvestigating
We are currently investigating this issue.
September 1, 2026 at 3:56 PM UTCresolved
This incident has been resolved.

Intermittent issues impacting Connect UI

Started September 1, 2026 at 3:46 PM UTC 15m

OutageMajor incident

Affected components

Connect UI LoginConnect UI Website

September 1, 2026 at 3:46 PM UTCinvestigating
We're having trouble with our Connect UI. Our engineers have been paged and are looking into it. Thanks for your patience and stay tuned for an update.
September 1, 2026 at 4:02 PM UTCresolved
LiveRamp Connect UI is now fully available again. Thank you for your patience.

Incident Resolved for Analytics Environment - Save Segments and Audiences to Customer Profiles via Grafana

Started September 1, 2026 at 3:14 PM UTC 6m

OutageMajor incident

Affected components

Save Segments and Audiences to Customer Profiles

September 1, 2026 at 3:14 PM UTCinvestigating
We are currently investigating this issue.
September 1, 2026 at 3:20 PM UTCresolved
This incident has been resolved.

Incident Resolved for Public API - Distribution API via Grafana

Started September 1, 2026 at 3:06 PM UTC 19m

OutageMajor incident

Affected components

Distribution API

September 1, 2026 at 3:06 PM UTCinvestigating
We are currently investigating this issue.
September 1, 2026 at 3:25 PM UTCresolved
This incident has been resolved.

Incident Resolved for Connect UI - Connect UI Website via Grafana

Started September 1, 2026 at 3:05 PM UTC 19m

OutageMajor incident

Affected components

Connect UI Website

September 1, 2026 at 3:05 PM UTCinvestigating
We are currently investigating this issue.
September 1, 2026 at 3:24 PM UTCresolved
This incident has been resolved.

Intermittent issues impacting Connect UI

Started September 1, 2026 at 2:47 PM UTC 36m

OutageMajor incident

Affected components

Connect UI LoginConnect UI Website

September 1, 2026 at 2:47 PM UTCinvestigating
We're having trouble with our Connect UI. Our engineers have been paged and are looking into it. Thanks for your patience and stay tuned for an update.
September 1, 2026 at 3:23 PM UTCresolved
LiveRamp Connect UI is now fully available again. Thank you for your patience.

Incident Resolved for Analytics Environment (EU) - Reporting (EU) via Grafana

Started August 26, 2026 at 6:02 AM UTC 4m

OutageMajor incident

Affected components

Reporting (EU)

August 26, 2026 at 6:02 AM UTCinvestigating
We are currently investigating this issue.
August 26, 2026 at 6:06 AM UTCresolved
This incident has been resolved.

Incident Resolved for Analytics Environment - Reporting via Grafana

Started August 26, 2026 at 5:23 AM UTC 20m

OutageMajor incident

Affected components

Reporting

August 26, 2026 at 5:23 AM UTCinvestigating
We are currently investigating this issue.
August 26, 2026 at 5:43 AM UTCresolved
This incident has been resolved.

Incident Resolved for Cleanroom - Habu API via Grafana

Started August 25, 2026 at 4:43 PM UTC 6m

OutageMajor incident

Affected components

Habu API

August 25, 2026 at 4:43 PM UTCinvestigating
We are currently investigating this issue.
August 25, 2026 at 4:49 PM UTCresolved
This incident has been resolved.

Incident Resolved for Identity Engine - Identity Engine UI via Grafana

Started August 24, 2026 at 8:09 AM UTC 1h 35m

OutageMajor incident

Affected components

Identity Engine UI

August 24, 2026 at 8:09 AM UTCinvestigating
We are currently investigating this issue.
August 24, 2026 at 9:44 AM UTCresolved
This incident has been resolved.

Incident Resolved for Connect UI - Connect UI Website via Grafana

Started August 24, 2026 at 8:09 AM UTC 1h 36m

OutageMajor incident

Affected components

Connect UI Website

August 24, 2026 at 8:09 AM UTCinvestigating
We are currently investigating this issue.
August 24, 2026 at 9:45 AM UTCresolved
This incident has been resolved.

Intermittent issues impacting Connect UI

Started August 24, 2026 at 8:00 AM UTC 1h 40m

OutageMajor incident

Affected components

Connect UI LoginConnect UI Website

August 24, 2026 at 8:00 AM UTCinvestigating
We're having trouble with our Connect UI. Our engineers have been paged and are looking into it. Thanks for your patience and stay tuned for an update.
August 24, 2026 at 9:41 AM UTCresolved
LiveRamp Connect UI is now fully available again. Thank you for your patience.

Incident Resolved for Analytics Environment (EU) - Reporting (EU) via Grafana

Started August 23, 2026 at 12:44 AM UTC 1h 29m

OutageMajor incident

Affected components

Reporting (EU)

August 23, 2026 at 12:44 AM UTCinvestigating
We are currently investigating this issue.
August 23, 2026 at 2:13 AM UTCresolved
This incident has been resolved.

Incident Resolved for Identity - Identity Backend Services Status via Grafana

Started August 22, 2026 at 7:50 AM UTC 1h 25m

OutageMajor incident

Affected components

Identity Backend Services Status

August 22, 2026 at 7:50 AM UTCinvestigating
We are currently investigating this issue.
August 22, 2026 at 9:15 AM UTCresolved
This incident has been resolved.

Intermittent issues impacting Connect UI

Started August 19, 2026 at 3:15 PM UTC 6m

OutageMajor incident

Affected components

Connect UI LoginConnect UI Website

August 19, 2026 at 3:15 PM UTCinvestigating
We're having trouble with our Connect UI. Our engineers have been paged and are looking into it. Thanks for your patience and stay tuned for an update.
August 19, 2026 at 3:21 PM UTCresolved
LiveRamp Connect UI is now fully available again. Thank you for your patience.

Intermittent issues impacting Connect UI

Started August 7, 2026 at 12:20 PM UTC 28m

OutageMajor incident

Affected components

Connect UI LoginConnect UI Website

August 7, 2026 at 12:20 PM UTCinvestigating
We're having trouble with our Connect UI. Our engineers have been paged and are looking into it. Thanks for your patience and stay tuned for an update.
August 7, 2026 at 12:49 PM UTCresolved
LiveRamp Connect UI is now fully available again. Thank you for your patience.