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    Mabl outage history

    28 recorded Mabl incidents since January 2025, with official updates, affected components, duration and resolution information.

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    mabl Desktop App failing to launch on some macOS devices after app update

    Started July 13, 2026 at 3:21 PM UTC · 1d 2h

    Pending
    1. July 14, 2026 at 6:14 PM UTCresolved

      A patch has been applied with desktop app version 2.56.0 which should resolve the reported installation problems macOS systems running on x64 architecture. If you are still experiencing issues after updating to the latest version of the mabl app, please reach out to support for further assistance.

    Investigating - Test Scheduling and Execution Delays

    Started June 24, 2026 at 6:07 PM UTC · 2h 20m

    Pending
    1. June 24, 2026 at 8:27 PM UTCresolved

      We will continue to monitor for any outliers.

    Degraded mabl Link connectivity — agents may fail to connect

    Started June 24, 2026 at 5:03 AM UTC · 4h 45m

    IssuesMinor incident
    1. June 24, 2026 at 9:48 AM UTCresolved

      New Link tunnels are being created successfully, and we are not seeing any further signs of connectivity problems at this time.

    Login broken in desktop app version 2.50.0

    Started May 7, 2026 at 1:00 PM UTC · 5h 3m

    Pending
    1. May 7, 2026 at 6:03 PM UTCresolved

      Version 2.50.1 of the desktop app has been published which fixes the login problem. It is now safe to resume installing mabl app updates.

    Planned Maintenance: Mobile Infrastructure Update (Android and iOS)

    Started May 5, 2026 at 9:01 PM UTC · 3h 16m

    MaintenanceMaintenance event
    1. May 6, 2026 at 12:17 AM UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Mobile training sessions missing test creation agent

    Started March 23, 2026 at 5:28 AM UTC · 20h 26m

    Pending
    1. March 24, 2026 at 1:54 AM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Planned Maintenance: Mobile Infrastructure Update (Android and iOS)

    Started March 17, 2026 at 9:00 PM UTC · 2h 23m

    MaintenanceMaintenance event
    1. March 17, 2026 at 11:23 PM UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Planned Maintenance: Android Infrastructure Update

    Started March 9, 2026 at 9:17 PM UTC · 2h 55m

    MaintenanceMaintenance event
    1. March 10, 2026 at 12:13 AM UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    High Failure Rate on Features using Generative AI

    Started March 3, 2026 at 6:13 AM UTC · 49m

    Pending
    1. March 3, 2026 at 7:02 AM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Test execution failing due to connection timeouts

    Started February 27, 2026 at 5:44 PM UTC · 1h 4m

    Pending
    1. February 27, 2026 at 6:48 PM UTCresolved

      The incident has been resolved and test execution has been fully restored. We apologize for the disruption.

    High Failure Rate on Features using Generative AI

    Started January 20, 2026 at 9:53 PM UTC · 4h 5m

    Pending
    1. January 21, 2026 at 1:58 AM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Local test runs failing in Desktop App v2.38.9

    Started January 13, 2026 at 7:59 AM UTC · 1h 56m

    Pending
    1. January 13, 2026 at 9:54 AM UTCresolved

      A fix has been deployed in v2.38.10. Please update to this version of the desktop app to restore local test run functionality.

    Test and Plan Details pages temporarily unavailable

    Started January 6, 2026 at 10:46 PM UTC · 1h 2m

    Pending
    1. January 6, 2026 at 11:47 PM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Temporary Trainer "start task" step saving issue

    Started November 2, 2025 at 7:20 AM UTC · 3h 14m

    Pending
    1. November 3, 2025 at 3:39 AM UTCresolved

      We identified an issue where tests with "start task" steps were unable to be saved. Upgrade to version 2.36.10 to resolve the issue. Thank you for your patience.

    Planned Maintenance: iOS Infrastructure Update

    Started October 20, 2025 at 9:11 PM UTC · 3h 23m

    MaintenanceMaintenance event
    1. October 21, 2025 at 12:33 AM UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Degradation of mabl mailbox

    Started October 20, 2025 at 4:33 PM UTC · 4h 39m

    IssuesMinor incident
    1. October 20, 2025 at 9:11 PM UTCresolved

      The incident has been resolved and mabl Mailbox service has been restored. We apologize for the disruption.

    Degradation of mabl mailbox

    Started October 20, 2025 at 7:26 AM UTC · 2h 6m

    IssuesMinor incident
    1. October 20, 2025 at 9:31 AM UTCresolved

      The mabl mailbox service is now fully functional. We apologize for any impact this event may have caused to your test plans and thank you for your patience.

    Login issues

    Started October 6, 2025 at 8:24 PM UTC · 13d 13h

    Pending
    1. October 20, 2025 at 9:36 AM UTCresolved

      This incident has was resolved 20:40 UTC - 6 October 2025

    Mobile Android cloud test executions stuck in starting state

    Started September 23, 2025 at 10:37 PM UTC · 1h 3m

    Pending
    1. September 23, 2025 at 11:41 PM UTCresolved

      Mobile Android cloud executions are functioning normally

    Infrastructure Update - Additional Static IP Addresses

    Started September 20, 2025 at 6:00 PM UTC · 1h 0m

    MaintenanceMaintenance event
    1. September 20, 2025 at 7:00 PM UTCcomplete

      The maintenance is now complete. Thanks for your patience.