Mabl outage history and incident timeline

mabl Desktop App failing to launch on some macOS devices after app update

Started July 13, 2026 at 3:21 PM UTC 1d 2h

Pending

July 14, 2026 at 6:14 PM UTCresolved
A patch has been applied with desktop app version 2.56.0 which should resolve the reported installation problems macOS systems running on x64 architecture. If you are still experiencing issues after updating to the latest version of the mabl app, please reach out to support for further assistance.

Investigating - Test Scheduling and Execution Delays

Started June 24, 2026 at 6:07 PM UTC 2h 20m

Pending

June 24, 2026 at 8:27 PM UTCresolved
We will continue to monitor for any outliers.

Degraded mabl Link connectivity — agents may fail to connect

Started June 24, 2026 at 5:03 AM UTC 4h 45m

IssuesMinor incident

June 24, 2026 at 9:48 AM UTCresolved
New Link tunnels are being created successfully, and we are not seeing any further signs of connectivity problems at this time.

Login broken in desktop app version 2.50.0

Started May 7, 2026 at 1:00 PM UTC 5h 3m

Pending

May 7, 2026 at 6:03 PM UTCresolved
Version 2.50.1 of the desktop app has been published which fixes the login problem. It is now safe to resume installing mabl app updates.

Planned Maintenance: Mobile Infrastructure Update (Android and iOS)

Started May 5, 2026 at 9:01 PM UTC 3h 16m

MaintenanceMaintenance event

May 6, 2026 at 12:17 AM UTCcomplete
The maintenance is now complete. Thanks for your patience.

Mobile training sessions missing test creation agent

Started March 23, 2026 at 5:28 AM UTC 20h 26m

Pending

March 24, 2026 at 1:54 AM UTCresolved
We've now resolved the incident. Thanks for your patience.

Planned Maintenance: Mobile Infrastructure Update (Android and iOS)

Started March 17, 2026 at 9:00 PM UTC 2h 23m

MaintenanceMaintenance event

March 17, 2026 at 11:23 PM UTCcomplete
The maintenance is now complete. Thanks for your patience.

Planned Maintenance: Android Infrastructure Update

Started March 9, 2026 at 9:17 PM UTC 2h 55m

MaintenanceMaintenance event

March 10, 2026 at 12:13 AM UTCcomplete
The maintenance is now complete. Thanks for your patience.

High Failure Rate on Features using Generative AI

Started March 3, 2026 at 6:13 AM UTC 49m

Pending

March 3, 2026 at 7:02 AM UTCresolved
We've now resolved the incident. Thanks for your patience.

Test execution failing due to connection timeouts

Started February 27, 2026 at 5:44 PM UTC 1h 4m

Pending

February 27, 2026 at 6:48 PM UTCresolved
The incident has been resolved and test execution has been fully restored. We apologize for the disruption.

High Failure Rate on Features using Generative AI

Started January 20, 2026 at 9:53 PM UTC 4h 5m

Pending

January 21, 2026 at 1:58 AM UTCresolved
We've now resolved the incident. Thanks for your patience.

Local test runs failing in Desktop App v2.38.9

Started January 13, 2026 at 7:59 AM UTC 1h 56m

Pending

January 13, 2026 at 9:54 AM UTCresolved
A fix has been deployed in v2.38.10. Please update to this version of the desktop app to restore local test run functionality.

Test and Plan Details pages temporarily unavailable

Started January 6, 2026 at 10:46 PM UTC 1h 2m

Pending

January 6, 2026 at 11:47 PM UTCresolved
We've now resolved the incident. Thanks for your patience.

Temporary Trainer "start task" step saving issue

Started November 2, 2025 at 7:20 AM UTC 3h 14m

Pending

November 3, 2025 at 3:39 AM UTCresolved
We identified an issue where tests with "start task" steps were unable to be saved. Upgrade to version 2.36.10 to resolve the issue. Thank you for your patience.

Planned Maintenance: iOS Infrastructure Update

Started October 20, 2025 at 9:11 PM UTC 3h 23m

MaintenanceMaintenance event

October 21, 2025 at 12:33 AM UTCcomplete
The maintenance is now complete. Thanks for your patience.

Degradation of mabl mailbox

Started October 20, 2025 at 4:33 PM UTC 4h 39m

IssuesMinor incident

October 20, 2025 at 9:11 PM UTCresolved
The incident has been resolved and mabl Mailbox service has been restored. We apologize for the disruption.

Degradation of mabl mailbox

Started October 20, 2025 at 7:26 AM UTC 2h 6m

IssuesMinor incident

October 20, 2025 at 9:31 AM UTCresolved
The mabl mailbox service is now fully functional. We apologize for any impact this event may have caused to your test plans and thank you for your patience.

Login issues

Started October 6, 2025 at 8:24 PM UTC 13d 13h

Pending

October 20, 2025 at 9:36 AM UTCresolved
This incident has was resolved 20:40 UTC - 6 October 2025

Mobile Android cloud test executions stuck in starting state

Started September 23, 2025 at 10:37 PM UTC 1h 3m

Pending

September 23, 2025 at 11:41 PM UTCresolved
Mobile Android cloud executions are functioning normally

Infrastructure Update - Additional Static IP Addresses

Started September 20, 2025 at 6:00 PM UTC 1h 0m

MaintenanceMaintenance event

September 20, 2025 at 7:00 PM UTCcomplete
The maintenance is now complete. Thanks for your patience.