66 recorded Mailgun incidents since October 2023, with official updates, affected components, duration and resolution information.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Starting around 08:00 UTC, Microsoft began experiencing an incident causing an increased volume of deferred emails across all M365 regions. The affected responses are returning "451 4.7.500 Server busy". Our teams are actively monitoring the situation. Sending to other email providers is not affected.
We are continuing to monitor for any further issues.
Microsoft has resolved the underlying issue, we are seeing deliveries to M365 process normally.
We are currently experiencing delays in event log processing in our US region.
We are continuing to work on a fix for this issue.
We are putting a fix in place for this issue. There is significant backlogs of event logs to process. We update the expected time of resolution when available.
The delays in event processing are reducing. We expect all delays to be resolved in the next 3 hours.
The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery. We expect all delays to be resolved in the next 2 hours.
The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery.
The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery. We expect all delays to be resolved within the hour.
Event queues have caught up and events are processing normally.
We are currently investigating an outage in our EU datacenter
We have identified the issue and working on restoring service.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Mailgun is monitoring service impacts in GCP's us-west1 region. We are routing traffic away from impacted infrastructure. Currently we are seeing delays in log processing and a small number of message sends.
Outbound delivery is operating normally. Currently there are delays for event logs and some webhooks.
GCP has put a mitigation in place, we are monitoring the results. At this time we are experiencing no impacts. All delayed webhooks and logs have been processed.
This incident has been resolved.
We have received confirmation that an external issue impacting email delivery to Microsoft 365 domains has been resolved. Impacted messages would have received an error stating "5.7.511 Access denied, banned sender" between Friday, August 14th and Monday, August 17th. Any failed messages will need to be resent. Information on retrying messages can be found in our Help Center here: https://help.mailgun.com/hc/en-us/articles/18596982041883-Resending-messages
We are currently experiencing a denial of service attack against our click and open tracking servers in our US regions. Remediation work is underway. Some requests may time out or fail at this time.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Inbound messages processed by routes are currently experiencing delays in processing.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results. Delayed messages are being processed.
All delayed messages have been processed. Systems are operating normally
We are currently investigating this issue.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix is in the process of being rolled out to impacted regions.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue with email previews not working. Outbound processing, inbound processing, logs and webhook delivery are operating normally.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Customers using the events/logs APIs or viewing logs in the customer portal may see errors in viewing or retrieving logs. These errors are only affecting a subset of our customers.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue. Some customers may see log delays. Outbound processing, inbound processing, and webhook delivery are operating normally.
We are continuing to work on a fix for this issue. Some customers may see log delays. Outbound processing, inbound processing, and webhook delivery continue operating normally.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Customers using the events/logs APIs or viewing logs in the customer portal may see delays in some events appearing. These delays are only affecting a subset of our customers.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Logs are currently experiencing delays of 15 minutes in Mailgun's US region. Outbound processing, inbound processing, and webhook delivery are operating normally.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Logs are currently experiencing delays of 15 minutes in Mailgun's US region. Outbound processing, inbound processing, and webhook delivery are operating normally.
A fix has been implemented and we are monitoring results. Outbound processing, inbound processing, and webhook delivery continue operating normally.
This incident has been resolved.
Logs are currently experiencing delays of 15 minutes in Mailgun's US region. Outbound processing, inbound processing, and webhook delivery are operating normally.
We are continuing to investigate this issue.
We are continuing to investigate this issue. Outbound processing, inbound processing, and webhook delivery continue to operate normally.
Logs are flowing normally and engineers continue to monitor.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Customers creating domains with Automatic Sender Security may have CNAME records with no corresponding TXT records reflecting DKIM keys. A fix for this issue is being prepared.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
