Scenarios with the "Scenario" app (e.g. "Start a scenario", "Run a scenario" or "Return output") are throwing a validation error when the run begins. We are currently investigating the issue.
identified
The issue has been identified and our team is fixing it. Some scenarios may be deactivated; we'll re-enable them.
resolved
This incident has been resolved.
Scenario logs in UI not loading
Started September 23, 2026 at 10:30 AM UTC · 0m
Pending
resolved
Scenario logs in the UI were not loading. Clicking on logs in scenario history timed out. Fetching logs via API was not impacted. All zones were affected.
The issue was already fixed.
Degradation on us1.make.celonis.com
Started September 18, 2026 at 12:22 PM UTC · 5h 10m
We are investigating an issue affecting the us1.make.celonis.com region.
Users may experience instability with scenario executions, webhook processing, and overall platform access. Our engineering team is actively working to restore stability, and we will share another update within the next hour
identified
Update: We have identified the root cause of the issue and our engineering team is actively working on a resolution. Further updates will be provided as progress is made..
identified
Update: Investigation is still ongoing. Our team is actively analyzing the issue to determine the root cause, and we will share further details as soon as more information becomes available.
identified
Investigation still ongoing. We are actively working to isolate the issue and will provide another update shortly.
monitoring
Update: Corrective actions have been applied, and the situation has stabilized. We are actively monitoring the platform to ensure full performance and recovery. We will continue to provide updates as we observe system behavior.
resolved
This incident has been resolved.
Degradation on EU1 Region
Started September 9, 2026 at 4:11 PM UTC · 18h 17m
OutageMajor incident
Affected components
eu1.make.comeu1.make.comeu1.make.com
investigating
We are investigating an issue affecting the eu1.make.com region.
Users may experience instability with scenario executions, webhook processing, and overall platform access. Our engineering team is actively working to restore stability, and we will share another update within the next hour
monitoring
Operational metrics on eu1.make.com have returned to healthy levels. While system operations have normalized, our engineering team remains in a monitoring state to verify that performance remains consistent
resolved
This incident has been resolved.
Delayed scenario executions on us2.make.com
Started September 2, 2026 at 2:00 PM UTC · 0m
IssuesMinor incident
resolved
Between 16:00–16:45 CEST, US2 Zone (us2.make.com) experienced delays in scenario executions due to high resource utilization. The root cause has been identified and the situation is now stable. All affected scenarios from this timeframe have been reactivated.
Delay in scenario executions affecting the EU1 (eu1.make.com)
Started August 26, 2026 at 9:21 AM UTC · 0m
IssuesMinor incident
Affected components
eu1.make.comeu1.make.com
resolved
There was an issue causing delays with scenario executions on the EU1 (eu1.make.com) region between 10:45 and 11:05 CEST. The issue has been resolved, and the service is now fully operational and working normally.
Thank you for your patience, and we apologize for any inconvenience this may have caused.
Issues with Scenario saving and Execution on EU2
Started August 24, 2026 at 11:36 AM UTC · 10m
IssuesMinor incident
Affected components
eu2.make.comeu2.make.com
identified
We are currently investigating an issue affecting the EU2 (eu2.make.com) region.
Impacted Services:
• Scenario Creation: Users are currently unable to savemodified scenarios.
• Manual Execution: Triggering scenarios manually is currently failing.
Status:
Automated scenario runs are continuing as scheduled, but manual executions and new builds are not working. Our engineering team identified the issue and is working on a fix.
We are actively working on a fix and will provide an update within the next 30 minutes, or as soon as more information becomes available. We apologize for the disruption to your workflows.
identified
We are continuing to work on a fix for this issue.
resolved
The issue affecting the EU2 (eu2.make.com) region has been fully resolved, and all system operations have returned to normal.
Scenarios disabled
Started August 14, 2026 at 11:28 AM UTC · 51m
IssuesMinor incident
Affected components
us2.make.com
investigating
Following a recent update, a subset of scenarios was temporarily disabled to prevent unexpected behavior.
We have identified the root cause and successfully rolled back the deployment. Our team is currently in the process of systematically reactivating the impacted scenarios and verifying their performance.
Impact: Users may have experienced issues triggering or running certain scenarios during this window. Full functionality is expected to be restored shortly.
identified
The issue has been identified and a fix is being implemented.
monitoring
Update: All previously impacted scenarios have now been successfully re-enabled following the release rollback.
Status: System metrics are stable, and scenario execution has returned to normal. We are actively monitoring the environment to ensure continued stability before fully resolving this incident.
resolved
This incident has been resolved.
Limited availability of the Anthropic & OpenAI models on eu1.make.com and us2.make.com
Started August 4, 2026 at 8:43 PM UTC · 5d 18h
IssuesMinor incident
Affected components
eu1.make.comus2.make.comeu1.make.comus2.make.com
identified
Claude Fable 5, the Claude Opus model family, and the OpenAI GPT (pro & sol) models are temporarily unavailable in Make AI Provider, Make AI Toolkit and Anthropic Claude - simple text prompt module. All other models remain fully operational while we work to restore complete functionality as quickly as possible.
resolved
Claude Fable 5, the Claude Opus model family, and the OpenAI GPT (pro & sol) models are available again in Make AI Provider, Make AI Toolkit and the Anthropic Claude - Simple Text Prompt module. All models are now fully operational. Thank you for your patience.
Scenario executions delayed in eu1.make.celonis.com
Started July 30, 2026 at 10:32 AM UTC · 1d 1h
IssuesMinor incident
Affected components
eu1.make.celonis.comeu1.make.celonis.com
investigating
Some scenarios in eu1.make.celonis.com may have experienced delayed starts between 11:32 and 12:06 CEST. The situation is stable and our engineers continue to work to prevent it from from reoccurring.
identified
The issue has been identified.
monitoring
eu1.make.celonis.com remains stable and scenario executions are running as expected. We are continuing to monitor the zone closely and will provide a final update once we have confirmed stability.
resolved
Unexpected database load from another Make component caused a CPU spike that delayed scenario executions in eu1.make.celonis.com. This has been addressed and the zone is operating normally.
We are currently investigating a minor incident affecting approximately 250 scenarios to fail. Impact appears limited, and our team is actively working to confirm the full scope and root cause. We will provide an update as soon as more information is available.
investigating
Our engineers are continuing to investigate this issue with highest priority. We will provide a further update within the next hour.
identified
We have identified the cause of the scenario execution failures affecting approximately 250 scenarios. Our team is currently re-enabling any scenarios that were disabled as a result, and is working on a fix to prevent this issue from reoccurring. We will provide a further update once the fix has been applied.
resolved
We’re reaching out to let you know that the issue affecting scenario execution has been resolved, and most of the previously disabled scenarios have been re-enabled. Remaining affected scenarios will be handled individually. System execution has stabilized and normal operations have resumed.
EU1 - Scenarios failing at initialization with "Failed to verify account" error
Started July 22, 2026 at 3:30 PM UTC · 0m
OutageMajor incident
resolved
Between 17:29 and 17:34 CEST on 22nd of July, scenarios on the EU1 zone failed
at initialization with a "Failed to verify account" error, affecting
connections across all apps. Approximately 200 scenarios were automatically
deactivated as a result and have since been re-enabled. We are actively working to prevent recurrence.
US2 - New connection & connection re-authorization resulting in error (SC424)
Started July 19, 2026 at 5:58 AM UTC · 1d 2h
OutageMajor incident
Affected components
us2.make.com
investigating
Hello,
we are analyzing an ongoing issue impacting new connection creation & connection-re-authorization resulting in TypeError (SC424 error) on US2 zone.
We are investigating root cause of this problem.
We will update you asap on the progress.
We are currently experiencing a problem with logging in to the make.com.
Scenario executions and webhooks are not being affected.
We are investigating the cause of the problem and will share updates shortly.
monitoring
The issue has been identified and fix applied, we are currently monitoring the results.
Hello,
we are analysing ongoing issue with default connection for Etsy resulting in error "invalid_target: resource indicator must be an absolute URI without a fragment.".
We are investigating root cause of this problem and we have escalated this issue towards Etsy team as well to help us resolving the situation.
We will update you regularly on progress.
Thanks for your patience.
identified
We want to update you on progress of ongoing issue for Etsy connection.
Our investigation is showing this issue origin is coming from Etsy API and we are escalating this issue with their team.
We are actively monitoring the situation and will inform you asap.
Thank you for your patience
resolved
Etsy issue impacting default connection on Make is now resolved after temporary outage from Etsy side.
We are currently experiencing a problem with logging in to the make.com.
Scenario executions and webhooks are not being affected.
We are investigating the cause of the problem.
monitoring
Our team has identified an issue and applied the fix, we are monitoring the results.
monitoring
We are continuing to monitor for any further issues.
resolved
This incident has been resolved.
LinkedIn* app connections results in "The application is disabled"
Hello,
we are investigating ongoing issue with OAuth resulting in "The application is disabled" for LinkedIn * connections on Make resulting in disrupted connections. We are in touch with LinkedIn team to resolve this issue as soon as we can. In the meanwhile we suggest using OpenID connection or own OAuth credentials.
We will update you regularly on progress.
Thanks for your patience.
identified
We have identified root cause of the issue resulting "The application is disabled" for LinkedIn * connections on Make. We are in active cooperation with LinkedIn team in order to resolve this issue as soon as we can.
We will update you regularly on progress.
identified
Update on this issue with LinkedIn connections.
We are awaiting approval from LinkedIn side in order to re-enable Make OAuth app.
We will provide update when approved.
monitoring
We have implemented a fix to restore LinkedIn connections.
While services appear stable, we are continuing to monitor the integration closely.
resolved
Issue with LinkedIn connections was fully restored.
Scenario editing incorrectly clearing module field values
We identified an edge case issue in Datastore Update record module was removing data from fields that were left empty in the module configuration after scenario was edited. Our team already applied the fix and and currently investigating the issue further to confirm the impact.
In case you have a suspect your data were affected please contact our support team.
monitoring
Our team identified the root cause and responsible component of the previously reported issue. A bug introduced on June 29, 2026 at 12:17 PM CEST caused null field values to be converted to empty strings when a scenario was edited. Due to the same root cause the blueprints of all scenarios that were edited and saved during the affected period were incorrectly modified. Our team is still analysing the full scope of the impact — the highest confirmed impact is on the Datastore App.
The fix was applied on June 30, 2026 at 3:36 PM CEST. All zones are now operating normally.
[ACTION REQUIRED] Please perform a hard reload of your browser tab to prevent any further impact.
If you edited and saved any scenario between June 29, 12:17 PM CEST and June 30, 3:36 PM CEST, its blueprint may have been incorrectly modified. If you notice unexpected empty fields, please revert to a version saved before June 29, 12:17 PM CEST, or if you need further assistance, please contact our support team to get the data snapshot from before the issue was introduced.
resolved
The incident has been resolved.
We have informed the owners of potentially affected organizations by email that they may be affected and what actions to take if they see issues.
We are currently experiencing a problem with logging in to the make.com.
Scenario executions and webhooks are not being affected.
We are investigating the cause of the problem.
investigating
We are continuing to investigate this issue.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved.
Slower performance in EU regions
Started June 21, 2026 at 8:22 AM UTC · 2h 3m
IssuesMinor incident
Affected components
eu1.make.comeu2.make.comeu1.make.celonis.com
investigating
We're currently investigating degraded performance affecting our EU regions. Users in these regions may experience slower loading of the Make web app and dashboard, and some actions may take longer than usual or occasionally time out.
Executions shouldn't be affected
identified
We've identified the source of the slowdown affecting the web app in our EU regions and applied fix - the service should be functional.
monitoring
We are continuing to monitor the service closely to ensure full stability before marking the incident as resolved.
resolved
The incident is now resolved. All EU regions have returned to normal performance.
Thank you for your patience.