Marvel outage history

Our design tool storage system is experiencing intermittent failures that we are currently investigating.

We are continuing to investigate this issue.

A fix has been implemented and we are monitoring results.

We are continuing to monitor for any further issues.

Our infrastructure has been upgraded and monitoring has ensured that we are experiencing no more intermittent errors on our design tool storage systems.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

We are continuing to work on a fix for this issue.

A fix has been implemented and we are monitoring the results.

Due to a problem with a subsystem responsible for our processing queues we were unable to serve the application. We have failed over to an alternate system and all systems are now operational.

We are currently investigating this issue. Google's infrastructure is potentially having issues with networking and load balancing affecting our service.

Confirmed issue with Google's infrastructure.

Traffic beginning to hit Marvel's database again. We are monitoring the situation.

Marvel is operational again. We will continue to monitor the situation.

We are currently investigating this issue.

This incident has been resolved.

We are currently investigating an issue where prototypes and some parts of the system are not responding.

The incident has been resolved.

We are currently investigating this issue.

We are continuing to investigate this issue.

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating an issue where a code deploy has disabled our frontend site from functioning.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

We are continuing to investigate an issue with a third party data provider which is impacting on new design documents being created. Document retrieval and some updates are still working. We are working with the provider to identify the source of the issue and solve it as soon as possible.

Our provider has identified the source of the issue and is attempting a fix. New designs are now available to be created again, with updates and document fetches also now fully available. We will continue to monitor the issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating an issue with our edge content network having a failure. Our service is currently unavailable at this time

The outage is affecting specific locations where Fastly is down. We are still able to host to a number of countries globally.

Our CDN provider appears to be addressing the issue and we are seeing some of the service reappear in different locations.

We are continuing to monitor for any further issues.

This incident has been resolved.

We are currently investigating the issue and will update you as soon as we can.

We are continuing to investigate this issue.

Incident resolved

We are currently investigating an issue with our Unsplash Image API integration which is failing to load images added to a design in our design tool.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently fixing an issue that affects the Design Tool, Sketch and Handoff. These features are currently offline.

We are continuing to work on a fix for this issue.

Fixed, but we will continue to monitor.

Our CDN provider Fastly is experiencing some issues https://status.fastly.com/incidents/1rbr326kjsmt

Fastly has a fix out and they are monitoring.

This incident has been resolved.

We are currently investigating this issue.

Google appear to have stabilised their performance issues and the service appears to be back to normal operation, we will continue monitoring to ensure everything is working correctly.

This incident was Google related and appears resolved their end.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

The issue with the blog not loading is localised so far to locations in the UK, specifically London. We are working with our hosting provider to solve the issue.

We are continuing to work on a fix for this issue.

This incident has been resolved.

An SSL network error prevented certain customers from being able to see images on the platform. This issue was affecting customers utilising internal network proxies which prevented the images from loading due to an SSL Protocol error. All of our images are hosted via our CDN system Fast.ly. We altered the Fastly system to force TLS and HSTS security headers for all clients requesting image URLs and it solved the issue. We are still investigating the root cause of why this suddenly occurred as no configuration was changed or altered in the Fast.ly hosting system. We will be working to determine further with Fastly and our customers to determine the specific conditions leading to the error occurring.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.