Myparcel outage history

We are currently investigating this issue.

This incident has been resolved.

There is currently a disruption at PostNL affecting some international shipments that use a partner carrier. As a result, in some cases only the partner barcode is shown on the shipping label. This issue currently applies at least to shipments to Malta and concerns barcodes starting with CM. We are in contact with PostNL and are working to resolve this as soon as possible. Unfortunately, there is currently no indication of when the issue will be resolved.

PostNL is still working on it.

PostNL identified the issue and is working on resolving it.

PostNL is still working on it.

PostNL informed us the issue is solved.

PostNL is currently working hard on a solution

PostNL is still working hard on a solution

PostNL is still working hard on a solution, the root cause is not determined yet.

PostNL has resolved the problem, which is confirmed by us.

We are experiencing performance degradation and are investigating it.

We are still investigating the performance degradation.

The issue is solved; the performance is back to normal.

We are currently investigating this issue.

We are still investigating the issue.

We identified the component which is causing the current issue, it concerns a specific AWS service. We are currently in close contact with AWS, to get more details which can help solving the issue.

The MyParcel API and components using it (like the Backoffice) are slow, instead of down.

This incident has been resolved.

At the moment it is not possible to log in to the MyParcel website. Our technical teams are currently investigating the cause of the problem. We will keep you updated as soon as more information becomes available or when the issue has been resolved.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

You're temporarily unable to create international mailbox parcels. Mailbox parcels within the Netherlands can still be created as usual. PostNL is working on a solution. We'll keep you updated.

The issue turned out to be on MyParcel's side. We are working on a solution.

This incident has been resolved.

PostNL is investigating the issue.

PostNL identified the issue and will work on a solution. It only applies to Spain and Portugal.

PostNL is expecting to have the issue fixed by the end of today.

PostNL is expecting to have the issue fixed Monday 9th of February.

This incident has been resolved.

This impacts Bol. order import. We are checking it with Bol.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

Users can experience problems while creating a DPD shipping label, PostNL digital stamp and pallets. This is caused by a Cloudfare issue. More information about this outage here: https://www.cloudflarestatus.com. We continue monitoring this issue and keep you updated here.

This incident has been resolved.

We are currently investigating this issue.

DPD confirmed their service is having issues, they are investigating it.

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

Unfortunately, creating a European return label is currently not possible. PostNL is working hard on a solution and is doing everything possible to resolve this issue as soon as possible.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

We are currently investigating this issue.

PostNL is investigating the issue.

PostNL identified the issue and planned to have the issue fixed Monday 26th of May in the morning.

We managed to fix the issue ourselves, delivery options are working as expected now.

We managed to fix the issue ourselves, delivery options are working as expected now.

We are currently investigating this issue.

Issue is at DPD side.

This incident has been resolved.

At the moment, it is not possible to create shipments via DPD due to an issue on DPD’s side. We hope the problem will be resolved soon. We will inform you as soon as there is an update.

This incident has been resolved.

We are currently experiencing an issue that prevents access to the shipment overview and viewing of shipments.

This incident has been resolved.