Nba Top Shot outage history and incident timeline

Degraded Performance

Started September 20, 2023 at 10:17 PM UTC 46m

IssuesMinor incident

Affected components

Pack Purchasing (if any packs are available)WebsiteSignupOffersGiftingCloudflare Cloudflare APIPack OpeningMarketplace

September 20, 2023 at 10:17 PM UTCinvestigating
We are currently investigating this issue.
September 20, 2023 at 10:42 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
September 20, 2023 at 11:02 PM UTCresolved
This incident has been resolved.

Started September 20, 2023 at 7:18 PM UTC 51m

OutageMajor incident

Affected components

Pack Purchasing (if any packs are available)WebsiteSignupOffersGiftingCloudflare Cloudflare APIPack OpeningMarketplace

September 20, 2023 at 7:18 PM UTCinvestigating
We are currently investigating this issue.
September 20, 2023 at 7:20 PM UTCinvestigating
We are continuing to investigate this issue.
September 20, 2023 at 7:35 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
September 20, 2023 at 8:09 PM UTCresolved
This incident has been resolved.

Started August 25, 2023 at 6:02 PM UTC 20m

Pending

Affected components

Pack Purchasing (if any packs are available)WebsiteSignupOffersGiftingPack OpeningMarketplace

August 25, 2023 at 6:02 PM UTCinvestigating
We are currently investigating this issue.
August 25, 2023 at 6:22 PM UTCinvestigating
We are continuing to investigate this issue.
August 25, 2023 at 6:23 PM UTCresolved
This incident has been resolved.

Started February 28, 2023 at 7:49 PM UTC 14m

OutageMajor incident

Affected components

Website

February 28, 2023 at 7:49 PM UTCidentified
NBA TOP SHOT is entering maintenance as we resolve some technical issues. We will update you when we are back. Thank you for your patience!
February 28, 2023 at 8:03 PM UTCresolved
This incident has been resolved.

Started January 18, 2023 at 12:55 AM UTC 26m

OutageMajor incident

Affected components

Offers

January 18, 2023 at 12:55 AM UTCinvestigating
Offers on Moments are currently not working correctly. Edition level Offers are not impacted.
January 18, 2023 at 1:21 AM UTCresolved
This incident has been resolved.

Started June 21, 2022 at 6:56 AM UTC 56m

IssuesMinor incident

Affected components

Pack Purchasing (if any packs are available)WebsiteSignupGiftingPack OpeningMarketplace

June 21, 2022 at 6:56 AM UTCinvestigating
We are currently investigating this issue.
June 21, 2022 at 7:12 AM UTCmonitoring
We are waiting for the upstream provider to resolve their issue.
June 21, 2022 at 7:28 AM UTCmonitoring
Issues look to be resolved but we'll continue monitoring.
June 21, 2022 at 7:35 AM UTCmonitoring
We've moved the site back into maintenance
June 21, 2022 at 7:52 AM UTCresolved
This incident has been resolved.