2 recorded Nta incidents since September 2026, with official updates, affected components, duration and resolution information.
We are aware that some of the internet connections provided by one of carriers are currently down. We are currently investigating this incident. This does not affect all our customers
We are continuing to work on a fix for this incident.
The internet carrier ITS has resolved this incident and is monitoring their network for any outstanding issues..
We are currently investigating an incident regarding the delivery of emails to Microsoft based accounts. This issue is affect the delivery of login codes for Mobex as well as the delivery of emails for reporting and call recording only.
This incident has been resolved. The issue has been traced to a poor IP reputation from Microsoft towards one of our email & FTP servers. This server has been adjusted to workaround this issue. We will continue to raise enquiries with Microsoft as to why our IP was blocked.
