Onspring outage history

Onspring's data processing (queue) service is experiencing issues at this time. Users may be experiencing temporary performance delays as a result. We are actively working towards providing a resolution as quickly as possible. Please visit https://status.onspring.com/ for up-to-date information on this issue.

We are still investigating this issue. Please continue to visit status.onspring.com for up-to-date information on Onspring's status.

Onspring has identified and remediated the issue. We are actively monitoring system performance.

As of 5:45pm US Central time, this incident was resolved and all Data Processing functions within Onspring are operating as expected.

Onspring is currently experiencing downtime. Our technical resources are aware and actively working on a resolution. We will provide an update as soon as one is available. Thank you for your patience as we navigate this issue.

Onspring connectivity issues have been resolved. Your Onspring instance should now be accessible. Please contact [email protected] if you experience any further issues. Thank you for your patience.

After monitoring, our technical team has confirmed that the issue has been resolved and that there was no data loss. Please continue to contact [email protected] if you experience any further issues. We appreciate your patience and apologize for any inconvenience this may have caused.

Onspring is currently experiencing downtime as of 8:15am Central Time. Our technical resources are aware and actively working on a resolution. GovCloud and Azure instances appear to be unaffected at this time. We will provide an update as soon as one is available. Thank you for your patience as we navigate this issue.

Onspring connectivity has been fully restored and we are currently monitoring. Please contact [email protected] if you experience any further login issues.

After monitoring, our technical team has confirmed that the issue has been resolved and that there was no data loss. We appreciate your patience throughout these past two days and apologize for any inconvenience this may have caused. A follow-up communication regarding this issue will be sent out today.

Onspring is currently experiencing downtime. We are actively investigating and will provide a resolution as soon as possible.

We are continuing to investigate this issue.

Onspring connectivity issues have been resolved. Your Onspring instance should now be accessible. Please contact [email protected] if you experience any further login issues. Thank you for your patience

Onspring's data processing (queue) service is experiencing issues at this time. Users may be experiencing temporary performance delays as a result. We are actively working towards providing a resolution as quickly as possible.

We are continuing to investigate this issue.

A fix for the current data processing issue has been identified and is being prepared for deployment.

The fix has been implemented successfully and we're closely monitoring our data processing as it returns to stable operations. Thank you for your patience as we work through this matter.

After monitoring overnight and this morning, our data processing service has resumed stable operations. We appreciate your patience as we worked through this matter.

Onspring's data processing (queue) service is experiencing issues at this time. Users may be experiencing temporary performance delays as a result. We are actively working towards providing a resolution as quickly as possible.

We are continuing to investigate this issue and are making progress. We will provide another update as soon as one is available. Thank you for your patience as we work to resolve this matter.

We've successfully addressed the data processing backlog that was impacting system performance. The queue is now processing items normally and we're seeing a return to stable operations. We'll continue to monitor to ensure everything stays on track.

After monitoring overnight and this morning, our data processing service has resumed stable operations. During the final recovery stages this morning, we encountered an issue with a networking environment component that caused 4 minutes of downtime from 8:30 - 8:34AM. This was quickly identified and rectified and we've confirmed there was no data loss as a result. We appreciate your patience as we worked through this matter.

Onspring is currently encountering instance performance issues. We are investigating and will provide an update as soon as one is available.

We appreciate your patience as we continue to investigate the issue. A more substantial update will be provided as soon as its available.

We have identified the issue and our internal teams are currently working on a fix.

We have deployed a fix and systems are fully operational. We are continuing to monitor instances for consistent performance.

We've resolved the incident. Thank you for your patience!

Onspring is currently encountering instance connectivity issues. We are currently investigating and will provide an update as soon as one is available.

Onspring is continuing to experience temporary connectivity issues. We have identified the issue and are working on a resolution.

We are currently finalizing updates to restore Onspring instance connectivity. We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve this issue.

Connectivity to Onspring has been successfully restored. No data was lost and security protocols remained fully intact throughout the process. A detailed root cause analysis will be provided as soon as it is available. Thank you for your patience and understanding.

The Onspring API is currently experiencing an issue, which has been identified. A fix is in process. We will provide a resolution as quickly as possible.

APIs are now operating as normal.

Onspring users may be experiencing temporary connectivity or slowness issues. We are actively investigating and will provide an update as quickly as possible.

The temporary connectivity issues and slowness were related to an issue with a database cache cluster. The issue has been resolved, and all Onspring instances should be performing normally. We've confirmed there was no data loss.

Onspring users may be experiencing temporary connectivity issues. We are actively investigating and will provide a resolution as quickly as possible.

We are continuing to investigate connectivity and performance issues. Users should be experiencing improved performance at this time. We will provide additional updates as issues are resolved.

Connectivity to Onspring is restored. Thank you for your patience.

Onspring users may be experiencing temporary data processing issues. We are actively investigating and will provide a resolution as quickly as possible.

We are continuing to investigate this issue and are working toward a resolution.

Formula performance has returned to normal, and search indexing is in recovery. We will continue to monitor until search indexing is fully operational.

This incident has been resolved.

Some Onspring clients are experiencing temporary delays in email message delivery. We are actively investigating and working to resolve the issue.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

The delivery service Onspring uses for Email Messaging is experiencing delays. These delays are affecting the delivery of emails from Onspring instances. The delays are temporary and should soon be resolved, at which time, messages will be sent.

Emails are now being delivered from Onspring instances as normal. Thank you for your patience as we have monitored this issue.

Onspring users may be experiencing temporary connectivity issues. We are actively investigating and will provide a resolution as quickly as possible.

We are continuing to investigate this issue.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

The delivery service we use for Email Messaging is experiencing delays. These delays are affecting the delivery of emails from Onspring instances. The delays are temporary and should soon be resolved, at which time, messages will be sent.

Our email delivery service provider is continuing to investigate the issue of delayed outbound messages and is working on a resolution. We will post updates as they become available.

Our email delivery service provider is making faster progress with outbound messaging. Emails are being delivered. We will continue to monitor until the issue is fully resolved.

Our email delivery service reports that newly queued emails are being delivered quickly. Emails that were queued yesterday are sending much faster, but the queue is not yet cleared. We’re continuing to monitor. Thank you for your continued patience.

Emails are now being delivered from Onspring instances as normal. Thank you for your patience as we have monitored this issue.

Onspring users may be experiencing temporary connectivity issues. We are actively investigating and will provide a resolution as quickly as possible.

This incident has been resolved.

Some Onspring users may be experiencing temporary connectivity issues. We are actively investigating and will provide a resolution as quickly as possible.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Onspring users may be experiencing temporary connectivity issues or slowness. We are actively investigating and will provide a resolution as quickly as possible.

We are continuing to investigate this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Onspring users are experiencing temporary connectivity issues. We are actively investigating and will provide a resolution as quickly as possible.

Onspring connectivity issues have been resolved. Please contact [email protected] if you experience any further issues. Thank you for your patience