26 recorded Opencrm incidents since July 2024, with official updates, affected components, duration and resolution information.
Website update: opencrm.co.uk is back online. Thank you for your patience while we completed our security work. Your CRM is not affected by this, and if you have any questions, please contact our support team.
PHP2Shell: resolved but monitoring. Customer systems patched; no signs of attack We applied temporary protective measures on 21 October. PHP made its fixes available yesterday afternoon, and our team worked through the night to build, test and roll out a patched version to all customer systems. We removed the temporary measures once each system was patched. Our review of activity since 20 October is complete and found no signs of attack. We continue to monitor closely. No action is needed from customers. Full technical detail: https://resources.opencrm.co.uk/files/Technical%20Debrief%20-%20PHP2Shell.pdf
This issue is now resolved and all services are operating normally. If you are continuing to experience any issues, or have any ongoing concerns or questions related to this incident, please contact us through the usual support channels. Thank you for your patience.
This issue is now resolved.
This issue is now resolved.
This issue is now resolved and all services are operating normally. If you are continuing to experience any issues, or have any ongoing concerns or questions related to this incident, please contact us through the usual support channels. Thank you for your patience.
This issue is now resolved and all services are operating normally. If you are continuing to experience any issues, or have any ongoing concerns or questions related to this incident, please contact us through the usual support channels. Thank you for your patience.
Our knowledgebase is now functioning normally.
This issue is now resolved and all services are operating normally. If you are continuing to experience any issues, or have any ongoing concerns or questions related to this incident, please contact us through the usual support channels. Thank you for your patience.
Complete. Thank you.
This issue is now resolved and the Ideasboard is operating normally.
From Cloudflare 09:20 - This incident has been resolved.
Cloudflare are reporting that the issue which caused their outage is now resolved. Our live chat service which was affected is currently operating as normal, as are third party tools (like jotform) which we know were affected. We'll continue to keep an eye on this, but consider this issue to now be resolved. https://www.cloudflarestatus.com/
Microsoft have published that this incident is resolved. We will monitor for the next 12 hours.
AWS are now reporting that the issue causing the outage is resolved, and services are returning to normal.
This issue is with Jotform support. If you need any assistance or work-arounds for this, please contact Jotform in the first instance though we may be able to offer some advice.
This issue is now resolved and all services are operating normally. If you are continuing to experience any issues, or have any ongoing concerns or questions related to this incident, please contact us through the usual support channels. Thank you for your patience.
This issue is now resolved and all services are operating normally. If you are continuing to experience any issues, or have any ongoing concerns or questions related to this incident, please contact us through the usual support channels. Thank you for your patience.
This issue is now resolved and all services are operating normally. If you are continuing to experience any issues, or have any ongoing concerns or questions related to this incident, please contact us through the usual support channels. Thank you for your patience.
This issue is now resolved and all services are operating normally. If you are continuing to experience any issues, or have any ongoing concerns or questions related to this incident, please contact us through the usual support channels. Thank you for your patience.
