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    Opteo outage history

    8 recorded Opteo incidents since January 2020, with official updates, affected components, duration and resolution information.

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    API Outage

    Started August 14, 2023 at 10:14 AM UTC · 23m

    OutageCritical incident
    Affected components
    API
    1. August 14, 2023 at 10:14 AM UTCinvestigating

      We are currently experiencing issues with our API and are investigating why.

    2. August 14, 2023 at 10:18 AM UTCidentified

      This is an issue with our caching database. Working on a fix.

    3. August 14, 2023 at 10:37 AM UTCresolved

      This incident has been resolved.

    Google Ads API is down

    Started June 6, 2023 at 1:23 PM UTC · 1h 5m

    OutageCritical incident
    Affected components
    Google Ads API
    1. June 6, 2023 at 1:23 PM UTCinvestigating

      The Google Ads API is experiencing some downtime. Due to our dependency for Google ads data the experience will be degraded until they come back online. Thanks for your patience

    2. June 6, 2023 at 2:28 PM UTCresolved

      This incident has been resolved.

    Downtime

    Started April 18, 2023 at 11:05 PM UTC · 38m

    OutageMajor incident
    Affected components
    ApplicationAPIAWS rds-eu-west-1
    1. April 18, 2023 at 11:05 PM UTCinvestigating

      We are currently investigating issues causing this downtime

    2. April 18, 2023 at 11:06 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. April 18, 2023 at 11:43 PM UTCresolved

      This incident has been resolved.

    We are experiencing some server issues.

    Started February 8, 2022 at 5:37 PM UTC · 29m

    Pending
    1. February 8, 2022 at 5:37 PM UTCinvestigating

      One of our servers is experiencing some downtime. We are currently investigating the issue and should be back online shortly. Check our status page for more information.

    2. February 8, 2022 at 6:07 PM UTCresolved

      We have resolved the issue and will continue to monitor

    Server Downtime

    Started February 3, 2022 at 5:26 PM UTC · 3h 3m

    OutageMajor incident
    Affected components
    Linode EU-West (London)
    1. February 3, 2022 at 5:26 PM UTCidentified

      We are working with our server provider to resolve this issue as swiftly as possible.

    2. February 3, 2022 at 7:23 PM UTCidentified

      We are continuing to work on a fix for this issue.

    3. February 3, 2022 at 7:24 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. February 3, 2022 at 8:30 PM UTCresolved

      This incident has been resolves. We will continue to monitor the results over the coming days

    We are experiencing some server issues.

    Started April 22, 2021 at 8:42 AM UTC · 41m

    OutageCritical incident
    Affected components
    ApplicationAPI
    1. April 22, 2021 at 8:42 AM UTCinvestigating

      Our Google Ads data provider, Google, is working to fix a bug affecting our services. Their internal team is working to resolve this issue.

    2. April 22, 2021 at 9:23 AM UTCresolved

      Google has resolved their bug, and our services are now back online.

    Database downtime due to AWS outage

    Started February 1, 2021 at 2:05 PM UTC · 9h 4m

    OutageCritical incident
    Affected components
    ApplicationAPIAWS rds-eu-west-1
    1. February 1, 2021 at 2:05 PM UTCmonitoring

      Since around 11:30am UTC, we have been experiencing database connectivity issues due to our database provider, AWS. We are monitoring AWS's progress with resolving this issue at https://status.aws.amazon.com/#EU_block.

    2. February 1, 2021 at 2:09 PM UTCmonitoring

      We are continuing to monitor this issue.

    3. February 1, 2021 at 5:28 PM UTCmonitoring

      Our database provider, Amazon AWS, has resolved their connectivity issues. But in doing so, they accidentally triggered a bug in their systems affecting our services. Their team is working to resolve this issue.

    4. February 1, 2021 at 11:10 PM UTCresolved

      The incident has been resolved, and Opteo is back online.

    Web App Down

    Started January 10, 2020 at 4:31 PM UTC · 29m

    OutageMajor incident
    Affected components
    Application
    1. January 10, 2020 at 4:31 PM UTCmonitoring

      Our web application provider is currently experiencing a partial outage. We'll be back up and running once they resolve this issue.

    2. January 10, 2020 at 5:00 PM UTCresolved

      This incident has now been resolved. Apologies for any inconvenience.