Overdrive outage history

Users are unable to borrow or place a hold.

This incident has been resolved.

There was a brief Libby outage from 9:06 to 9:19 AM EDT causing multiple failures throughout the app including signing in, borrowing, placing holds, opening titles, and Shelf syncing. This outage has been resolved, and we continue to monitor performance.

We are currently investigating an issue where users are unable to access the Method Learning Extras available via the Libby and Sora apps.

This incident has been resolved.

We are investigating an issue where users are encountering errors when attempting to play audiobooks in OverDrive listen.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating issues with playing and downloading audiobooks from Libby and Sora from certain countries in Europe.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

Services have been restored, but we will continue to monitor for further issues.

This incident has been resolved.

We are currently investigating issues with accessing our Extras products from Libby and Sora from certain countries in Europe.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been identified, and services are back to normal operation. We continue to monitor for further issues.

This incident has been resolved.

We are currently investigating an issue where users are unable to open books in Libby and Sora.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We have identified an issue with DOGONews where users are unable to access the service. We are working with the provider on a resolution.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

We have identified an issue with Libby "tags" resulting in some functionality being impaired for users and are working on a resolution.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Users may experience issues with borrowing, downloading, and opening books in Sora.

This issue has been resolved and we will continue to monitor.

We are continuing to monitor for any further issues.

This incident has been resolved.

Users may encounter an error when attempting to play an audiobook.

This incident has been resolved.

Kovels Antiques is temporarily unavailable through Libby Extras while we are diagnosing an issue with the supplier.

The issue has been identified and a fix is being coordinated with the supplier.

We are monitoring the situation with the supplier.

The issue with Kovels persists with no timeline for resolution. Impacted libraries will be updated via email as new information becomes available and can reach out to their OverDrive Account Manager with any questions.

We've identified some performance issues in some OverDrive products and services following our monthly scheduled maintenance window and are working on a resolution.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

For approximately 30 minutes, starting around 1:30pm ET, users may have experienced issues browsing for and borrowing books in Libby and Sora. We have identified and corrected the issue and are monitoring.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

We are currently investigating this issue.

We have received an update from our partners at IndieFlix that they have identified the cause of the current outage and are working to provide us with additional information regarding the scope of the incident and path to resolution

The IndieFlix outage persists with no timeline for resolution. Impacted libraries will be updated via email as new information becomes available, and can reach out to their OverDrive Account Manager with any questions.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.